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雷克雅維克中央旅館的評價

2.5 out of 5
雷克雅維克中央旅館
Laufasvegur 2, Reykjavik

評價

7.8

不錯

10 分評分，優異；246 則評價中有 95 則" "
8 分評分，不錯；246 則評價中有 78 則" "
6 分評分，一般；246 則評價中有 32 則" "
4 分評分，欠佳；246 則評價中有 12 則" "
2 分評分，很差；246 則評價中有 29 則" "

8.0/10 

整潔度

7.4/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Loki 於 2023年3月6日的回應
Hi Thank you very much for the staying and the review Best regards Loki and Angela

8/10 不錯

Chi-Ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Loki 於 2019年7月30日的回應
Dear Chi-Ming Thank you very much for the staying with us and you are always welcome. Best regards Loki and Angela

10/10 優異

Lan-Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
我們入住的是一樓的三人房，大玻璃窗的採光很好，窗外可以看到公園和街景，三張床很舒適。每層樓都有一間衛浴設備，雖然是共用的，但很有家的感覺，可以讓人放鬆。地下室的廚房設備也很完善，燈光和空間和歐式佈置溫馨可愛。這裏很適合家庭旅行或好友同遊！
於 2019 年 7 月住了 1 晚
Loki 於 2019年7月25日的回應
Dear Lan-Yi Thank you very much for the staying and you are always welcome. Best regards Loki and Angela

8/10 不錯

HOI YAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good!
於 2019 年 3 月住了 1 晚
Loki 於 2019年4月2日的回應
Dear Hoi Yan Thank you very much for the staying always welcome and have a nice day. Best regards Loki and Angela

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 1 晚
Loki 於 2019年4月2日的回應
Dear Guest Thank you very much for the staying, always welcome and have a nice day. Best regards Loki and Angela

4/10 欠佳

Wai Ling

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
Loki 於 2018年9月27日的回應
Dear Wai Thank you for the staying and you are always welcome. Best regards Loki and Angela

8/10 不錯

真實旅客

讚好：整潔度
Small room
When we checked in out of check in time, we had to call the owner for a few times before we can get in. The room is small and clean , I like the sink inside the room, make washing face easier.
於 2018 年 7 月住了 1 晚
Loki 於 2018年9月21日的回應
Dear Guests Thank you for the ranking and also for the staying. Best regards Loki and Angela

10/10 優異

Serhiy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room with lots of natural light, great location
於 2024 年 5 月住了 1 晚

8/10 不錯

Jean (Central)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Buena para un par de noches en Reikiavik, todo muy fácil a pie y buen ambiente para un hostel, recomendada
於 2024 年 3 月住了 1 晚

6/10 一般

Jessica

讚好：整潔度和住宿狀況
不滿：職員與服務
The check-in for this guesthouse was very difficult! The property owner was supposed to email us 2 days before with check in codes and information since there are no staff on site to help. However, they never contacted us, and at the time of check in, I ended up calling, messaging, and texting many times with no response. When the owner finally did respond (hours after check in time began), they gave us the incorrect door code. We had to go through expedia customer service to get the correct information and ended up spending a ton of time on our phones just go get inside out of the cold. The rooms themselves were as expected and the space was cozy, but the check in process made they stay not worth the money.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Nathalie

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Fuyez : sale, petit, n y allez pas. Aucun charme
於 2023 年 9 月住了 1 晚

8/10 不錯

Emma

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very conveniently located. Had everything we needed for our family of 4.
於 2023 年 10 月住了 2 晚

10/10 優異

Alan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place, very central location!!
於 2023 年 10 月住了 3 晚

6/10 一般

Nicholas

於 2023 年 9 月住了 1 晚

10/10 優異

Kum haeng

於 2023 年 10 月住了 2 晚

8/10 不錯

Yu Ju

於 2023 年 9 月住了 1 晚

8/10 不錯

Max

多人同遊
Funktionell und im Zentrum von Reykjavik.
於 2023 年 9 月住了 3 晚

8/10 不錯

Rebecca

家人同遊
讚好：住宿狀況
Best is location a block to a lake with swans and ducks, 4 blocks to Rainbow Street and shopping and restaurants. Negative is parking not as stated and no one was there when they said they would be. You have to figure everything out for yourself.
於 2023 年 9 月住了 2 晚

8/10 不錯

Sylvie

於 2023 年 9 月住了 1 晚

10/10 優異

Ida

於 2023 年 9 月住了 1 晚

10/10 優異

Joseph

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Great deal for a great location/spacious studios
After reading so many negative reviews, I was afraid that our keys wouldn't be waiting for us or that there would be bed bugs. None of that happened and we loved the place! Just as described in the email, we used the access code to get into the lobby, and our keys were there waiting for us with our names on them. It took us a few minutes to find the doors to our studios, but we found them and they were quite spacious, with 4 twin beds and a kitchen and a bathroom in each studio. It would have been preferable to have someone there to greet us and check us in, but that's probably why the price for these studios was so reasonable. The location is right in the middle of numerous nice restaurants and bars. I highly recommend!
於 2023 年 9 月住了 1 晚
LOKI 於 2023年9月12日的回應
Dear Guest we hope that you had good stay in Reykjavik and thank you for the review and staying Best regards Loki and Angela

6/10 一般

Wei Shan

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Parking provided is normal public paid parking 8n Reyjyavik which is free after 6pm until 9am.
於 2023 年 9 月住了 1 晚

8/10 不錯

Jacqueline

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Older rooms and not terribly quiet between rooms but great to have access to a kitchen to make breakfast or lunch. Nice walkable location and bus stop right out front. Overall, pleased with stay.
於 2023 年 9 月住了 2 晚

8/10 不錯

Christian

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Guesthouse OK, accueil mitige
Guesthouse ok. Mais proprietaire inflexible quant a l'heure souhaitee pour le check-out (souhaite 8h00, impose 9h00).
於 2023 年 9 月住了 1 晚

2/10 很差

Matteo

伴侶同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The previous day our reservation was canceled, but we were still charged the amount on our credit card. Do not book.
於 2023 年 8 月住了 1 晚

2/10 很差

Domenica

不滿：整潔度、職員與服務和住宿狀況
They cancel the reservation the sane day of the check in snd charged me!!! Expedia and this guesthouse at the Moment stole 185 euro from me and cause ne troubles during My holidays. I will bevervuse expedia in My life and if I come back to Iceland I will not ho in this guesthouse. Now i have ti lise a litbof time to ask for re fun d. I hai ti call ti talk with the not that Ford not understand anything to chat to send email and yes there is no respinse!
於 2023 年 8 月住了 1 晚

8/10 不錯

Jimmy

家人同遊
讚好：整潔度、設施服務和住宿狀況
I like that it was clean. That our four beds were pretty comfortable and it was in walking distance to a lot of stuff. The parking was confusing I didn't see any free parking anywhere had to park in the street where it was required to pay. But it was pretty safe I wasn't worried about my vehicle.

2/10 很差

Jennifer

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
BED BUGS!!!!! We stayed in room 6. Our child slept on the day bed. My husband and I on the two singles that were next to each other. My child was bit dozens of times in one night! I have contacted the property about this through two different platforms and have not heard back. We inspected our backpacks which were thankfully zipped most of the time and did not pick up any additionally travelers. Nonetheless we paid 25 pounds at our next location to have all of our clothes professionally laundered.
於 2023 年 8 月住了 1 晚

8/10 不錯

Johan

於 2023 年 7 月住了 1 晚

2/10 很差

Stephen

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No keys left so not able to check in VERY POOR !!
Arrived at 19:30 on Sat 29/07 but no key left so could not check in tried phoneing the owner but no one answered , another family of 4 and another group of 2 also had no keys so no room for them as well
於 2023 年 7 月住了 1 晚

10/10 優異

WILLIAM

讚好：整潔度、設施服務和住宿狀況
A nice economy hotel in Old Reykjavik's city center, close to the ocean, and if you don't mind a shared bathroom (one on each floor) and the curiosity of needing to remove your shoes at the entryway. I would stay here again.
於 2023 年 7 月住了 1 晚

8/10 不錯

Jenifer

於 2023 年 7 月住了 1 晚

10/10 優異

Pannequin

於 2023 年 7 月住了 1 晚

10/10 優異

Cindy

於 2023 年 7 月住了 1 晚

2/10 很差

Christian

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚

6/10 一般

Cory

伴侶同遊
不滿：職員與服務
It was in a very convenient area. The room itself wasn’t as nice as the area, but it felt worth the price.
於 2023 年 7 月住了 1 晚

6/10 一般

Manon

家人同遊
不滿：整潔度和住宿狀況
Best location in Reykjavík but needs improvements
The guesthouse is very conveniently located in downtown Reykjavík. It is just a few steps away from the pedestrian streets. We were in studio B and it had a terrible smell coming from the bathroom that we didn’t find in any of our other hotels during our 2 week trip through Iceland. There was a small leak in the ceiling when it rained. The self checkin instructions are not very clear and it took us a while to find our studio. Especially because the instructions said studio A but our key was for studio B. Couldn’t find anyone on property to help us. There is street parking right out front but it is not free.
於 2023 年 6 月住了 2 晚

2/10 很差

Chunhong

家人同遊
不滿：整潔度和職員與服務
We arrived hotel around 9:30 AM hoping to meeting host there and ask if we can store luggage before we can checkin. The host wasn't there and our room key wasn't ready. So we carried all our luggage and wondered around the city till 2:00 PM and came back hoping to have room key ready. But the key still wasn't ready and the host is no where to be found. We met a bunch of other guests who couldn't check-in as well. Some of them called host and found out they couldn't find any body to clean the rooms due to some management issues. We were terribly tired at this time and decided just take a twin bed room as we booked and took a rest in the dirty room (used our own sleeping bag). We booked two nights. As we stayed the host never showed up. Now I found I'm charged full price for two nights. I think we deserve partial refund. Other than this issue we loved the property. It's right in the center of the city. The surrounding is beautiful and minutes to restaurants and stores.
於 2023 年 7 月住了 2 晚
Loki 於 2023年7月16日的回應
Read instructions and we are preparing rooms so this complain is ridiculous

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Modest and charming, our room for four had great windows and view of the legendary concert hall...and took in the 20-hour daylight quite well!
於 2023 年 7 月住了 1 晚

2/10 很差

Fei

於 2023 年 7 月住了 1 晚
Loki 於 2023年7月8日的回應
Bad review without Comments Fei we are very sorry to not fulfill your needs thanks

2/10 很差

Obdulio

家人同遊, 親子同遊
不滿：整潔度、職員與服務和住宿狀況
Whatever you do, don’t stay at this property. I arrived and my room keys were ready for me but the room wasn’t. The beds were unmade and dirty towels from previous guests. I left for a few hours so they could get the room ready. No toilet paper provided other than what was left from previous guest.Came back to our room on the third day to a leak coming from kitchen ceiling. Water all over the floor and it kept us up all night. Called the owner of the property more than 5 times and no response to emails either. On the day we were leaving I saw the housekeeper who also called the owner and he didn’t answer either. Horrible customer services and the room was dirty.
於 2023 年 6 月住了 3 晚
Loki 於 2023年7月8日的回應
We are sorry for this but our housekeeping got sick and we needed to come but we where outside of Reykjavik to come and fix this but you don't have to trashinh us with your review

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Loki 於 2023年7月8日的回應
Bad review with out Comments what happened?

2/10 很差

AVANI

於 2023 年 6 月住了 1 晚
Loki 於 2023年7月8日的回應
Hi We are sorry to not fulfill your needs but what bad review with no Comments is very bad attitude we don't accept this review

2/10 很差

Karen (Gardnerville)

家人同遊
不滿：職員與服務
The room key was not available when we arrived. We had to find somewhere else to spend the night.
於 2023 年 6 月住了 1 晚
Loki 於 2023年7月8日的回應
Hi don't understand your comment but if it is this day that housekeeping was sick then that is not good but you don't have to trash because of the key

2/10 很差

kim

於 2023 年 6 月住了 1 晚

6/10 一般

Gillon

Great Location Youth Hostel Feel
Good location and good shared kitchen facilities. However, the private room was stuffy and the shared bathroom was mediocre.
於 2023 年 6 月住了 1 晚

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was very nice and clean.
於 2023 年 6 月住了 2 晚

2/10 很差

CHENG YANG

親子同遊
不滿：整潔度、職員與服務和住宿狀況
This was the worst guesthouse we have ever been to, the radiator came out from the wall and the water was leaking everywhere. We have no place to put our luggages and we could not contact the owner. There were wet blankets on the floor when we checked in, so obviously the owner knew there was a leakage in our room before we arrived, but he/she did not inform us. This was very irresponsible. We had pension-age people and young children in our group, so the wet vinyl floor was highly dangerous, someone might have slipped and could have gotten injured. We tried to contact the owner but without any success. Besides, the kitchen and bathroom were very dirty.
於 2023 年 6 月住了 2 晚
Loki 於 2023年7月8日的回應
HI We have never had so bad review and such of complainings but it can happend some damage in every things in the world even in 5 star hótels and seems like you want to terroricing us for all those things. It seems like you shocked but al those fixed immediately and also you don't read instructions. We clean our house every day 365 days á year so it would better for you pay more for 5 star hotel but ofcourse We are sorry for this happened to you but guests has been happy with us

6/10 一般

Anna

於 2023 年 6 月住了 1 晚

8/10 不錯

Anna

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚