Napa Riverbend Plaza Hotels

"Became ill the day of trip. Called hotel to cancel, and they agreed. Should of been charged for 1 night. But ended up billing me for hole stay. Hotel never canceled, even though they said it was. I even paid for stay protection, but that was a waist of money."

"Great spot close to everything downtown Napa! Highly recommend. Host was very responsive and made staying here a breeze. "

"Amazing property, beautiful room with balcony on the river - the free pastries in the morning were delicious!! "

"All was wonderful"

"The property was in the heart of downtown Napa which was great! They gave welcome wine which just really started the trip our great. Very friendly and super clean place"

"Clean property "

"We stayed at the two-bedroom suites for two nights and the room was clean and well decorated with modern touch. The people there from house cleaning lo the way to the front desk and valets are amazing. "

"I was disappointed that my room did not have a balcony as I expected. I did not expect to have one of the rooms that has a balcony overlooking the river, but I at least expected a balcony with a "city" view. After initially moving into my room, I checked the property's website my room and, indeed, there is a picture showing a balcony. It appears that some Kings have a balcony and some do not. I recommended that their website be updated to distinguish between the two types of rooms. I brought this up to the front desk staff, and they were able to move me to a King room with a balcony. I must say though, they could have "knocked it out of the park" by moving me to a room with a balcony onto the river (mine looked out onto the parking lot). I want to specifically call out Marisol who is the person who checked me in and then followed up on my situation later in my stay. "

"Great location downtown Napa. "