“I had a very disappointing experience during my stay.
The staff at the Italian restaurant provided extremely poor service. We waited around 20 minutes just to place our order. I eventually had to approach the manager myself, and even then it took another 15 minutes before someone came to take our order. We ordered a couple of drinks and food, and even after requesting ice, it never arrived.
Unfortunately, the room service was just as disappointing. Food that we ordered never arrived, and extra……
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