My experience was terrible. I booked two rooms and however, encountered an unexpected emergency therefore I wasn’t able to make it. I called WoodSpring Suites to inform them of what happened, I was told to call Expedia for a refund because I booked through Expedia. Expedia was very understanding of my situation and called Woodsprings Suites to attempt to get a refund. WoodSprings Suites denied me a refund and I was charged full price for both rooms.
Saige
2024 年 5 月入住 1 晚
2/10 糟糕
Iris
2024年05月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn’t even stay here. I came back another time and my work computer got hacked. Not only that but the pest control men wanted to come spray in my room while I was in the room with no warning. Not only did the guy basically come in the room to look at my things. I moved rooms after, and ended up not being able to work, use my phone (due to WiFi restrictions which were not secure) but my entire stay I couldn’t even feel at ease. Between the loud noises, constant wall banging of some sort and glaring looks from the maintenance man…Do not stay here. This place used to be nice it’s gone downhill. I’d give it no stars if I could.
Iris
2024 年 3 月入住 1 晚
2/10 糟糕
stacia,euharlee
2024年05月4日
They had a busted water pipe and cancelled our stay
stacia
2024 年 5 月入住 1 晚
8/10 还可以
Scott
2024年04月12日
满意:员工和服务,清洁度
不满意:服务设施
The kitchenette was not stocked with any dishes or utensils!
Scott
2024 年 4 月入住 1 晚
8/10 还可以
Carlton
2024年03月28日
Carlton
2024 年 3 月入住 2 晚
2/10 糟糕
Austin,Denver
2024年03月28日
不满意:清洁度、员工和服务、住宿条件和设施
Austin
2024 年 3 月入住 2 晚
10/10 超赞
Shawnta
与配偶出行
2024年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had one small issue and I spoke to management and she explained talk to me very sweet lady. Next time I need a play to stay when I’m in town I will go back there.