住宿正面
查看供應

四海汽車旅館及服務式公寓的評價

3.5 out of 5
四海汽車旅館及服務式公寓
11 Albert Street, Rockhampton, QLD

評價

7.2

不錯

10 分評分，優異；685 則評價中有 171 則" "
8 分評分，不錯；685 則評價中有 255 則" "
6 分評分，一般；685 則評價中有 131 則" "
4 分評分，欠佳；685 則評價中有 70 則" "
2 分評分，很差；685 則評價中有 58 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

6.8/10 

設施服務

7.0/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況

2/10 很差

Gregory

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
The shower leaked. Water everywhere and had to request extra towels to mop up the floor. Room is serviced once a week although we were booked for 3 days. Had to request the service of the room We left the property a day early due to the shower leaking and forfeited the 3rd day’s accommodation. Believe this property is below standard and should be rated 1 star. Would NOT recommend this property for any length of stay.
於 2024 年 5 月住了 3 晚

8/10 不錯

Shane

於 2024 年 4 月住了 1 晚

6/10 一般

Roslyn (Emerald)

讚好：整潔度和職員與服務
The motel was very tired and worn, in need of a make-over. The motel is on the corner of a very busy road, and the traffic was noisy all night. The airconditioner was a box wall one, and very loud. I did find the fan in the corner for some air flow - I couldn't leave the window open due to the noise of the highway. Check in was fine - I arrived after hours and my key was in a lockbox. I left very early, so did not see any staff the whole time I was there. There was limited information in the motel about guest facilities or procedures.
於 2024 年 4 月住了 1 晚

6/10 一般

Celine (Colomiers )

伴侶同遊
讚好：整潔度和職員與服務
Climatisation trop bruillante, trop froide, ventilation trop puissante...(impossible à régler)
於 2024 年 3 月住了 1 晚
Tristan 於 2024年3月19日的回應
Dear CelineThank you so much for taking the time to write a review.I was very happy to read that you enjoyed stay and will certainly let the staff know that they hit the mark there.We take feedback very seriously as it is extremely important to us. We discuss any issues the guest have with our staff so that we can ensure it will not happen for any future stays.I hope to welcome you back in the near future.Sincerely,Cosmopolitan Motel

6/10 一般

Montiner

伴侶同遊
讚好：職員與服務
The location is accessible and the staff is nice and friendly. the room is located in level 3 and it has the view of the bridge and the city. it is good for young people but for seniors stairs is a bit hard to go up/down the building.
於 2024 年 2 月住了 6 晚
Tristan 於 2024年3月1日的回應
Dear Montiner,Thank you so much for taking the time to write a review.I was very happy to read that you enjoyed the views and the friendly staff and will certainly let the staff know that they hit the mark there.We take feedback very seriously as it is extremely important to us. We discuss any issues guests have with our staff so that we can ensure it will not happen for any future stays.I hope to welcome you back in the near future so that you can experience the beautiful views our motel and town has to offer, that you loved. It would be our pleasure to see you again. Thank you.Sincerely,Cosmopolitan Motel

2/10 很差

Donna

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Absolutely disgusting!!!! The room was completely filthy dirt and hair in all the corners of the bathroom, a shoe print and hair in the shower and the toilet paper had the tear line from the previous user. There was large areas of the walls that had been damaged, the carpet had white marks on it. I felt completely unsafe and returned my room key and checked out 20 minutes after arrival. The lady at the desk was arrogant and it is falsely advertised there is no bar and no breakfast no close cafes. This is the worst I have ever been to.
於 2024 年 2 月住了 2 晚

6/10 一般

Cynthia

I thought there may have been cutlery, plates, or dishes. Aircon was good. Bed was comfortable, good pillows, clean linen.
於 2024 年 2 月住了 1 晚
Tristan 於 2024年2月13日的回應
Dear Cynthia I am so thrilled that you had a great stay with us and took the time to share your feedback.We truly appreciate it. We hope that you will return to The Cosmopolitan Motel when you are back in town.Cutlery is available at the Motel Reception and we are sorry you didn't see the signs up. But with this feedback we will look into having the cutlery in the rooms for better guest satisfaction We look forward to hosting you again.Sincerely,Tristan

6/10 一般

Billie

親子同遊
This property was convenient to the highway. Wifi was not very good
於 2023 年 12 月住了 1 晚

8/10 不錯

om

讚好：整潔度、職員與服務和住宿狀況
Not bad
於 2024 年 1 月住了 1 晚

4/10 欠佳

Wayne

讚好：整潔度
不滿：客房舒適度
Not too good. Left before midnight. Box air conditioner so noisy even head phones could not drown out the noise. Bottom bed sheet was short..
於 2024 年 1 月住了 2 晚

8/10 不錯

Bryan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

Zina

商務旅客
不滿：設施服務和住宿狀況
Extremely noisy, no numbered parking, air conditioner was so noisy you literally couldn’t sleep. People yelling and fighting in the motel car park. Zero water pressure when a shower is all you want after travelling for over 7 hours. No phone reception at all inside the rooms so all calls & texts had to be made outside with the mosquitos and undesirable’s lurking around. Beds were clean but the place is so old & run down and the location sounds, looks & feels so unsafe!!
於 2024 年 1 月住了 1 晚

8/10 不錯

Jireh

於 2024 年 1 月住了 1 晚

2/10 很差

Justin

家人同遊, 親子同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
The whole apartment was not what's advertised. Split level with some creepy stairs my 3-year-old couldn't climb, lights didn't work in an already very dark apartment. Not a comfortable feel while in the place for the children. They were referring to a creepy door under the staircase, just really bad vibes and when expressed we were uncomfortable and moving to another hotel, we weren't granted our refund. Very disappointing but as a mum and 3 children I wouldn't recommend.
於 2024 年 1 月住了 1 晚

6/10 一般

Billie

親子同遊
讚好：整潔度
於 2023 年 12 月住了 1 晚

8/10 不錯

byron

於 2024 年 1 月住了 1 晚

10/10 優異

SHARON

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great when travelling.
於 2024 年 1 月住了 1 晚

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務和住宿狀況
I enjoyed the location to were I was working and the friendliest of staff
於 2024 年 1 月住了 2 晚

6/10 一般

Helen

讚好：整潔度和設施服務
Convenient location
於 2023 年 12 月住了 1 晚

2/10 很差

Sue and Roy

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Air-con was so noisy we couldn't turn it on. Pool was green and BBQ disgusting. The only thing I liked about this place was the soft pillows and towels.
於 2024 年 1 月住了 1 晚

10/10 優異

Chez (MARANGAROO)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are so friendly and hard working they made out stay very comfortable
於 2023 年 12 月住了 6 晚

6/10 一般

Johnde

Only average for me
於 2023 年 12 月住了 1 晚

6/10 一般

SHARON

伴侶同遊
讚好：整潔度、職員與服務和設施服務
There were no teaspoons,milk tv didnt work.bed was good and shower was good.
於 2023 年 12 月住了 1 晚

8/10 不錯

Hugh

於 2023 年 12 月住了 1 晚

6/10 一般

Clayton

於 2023 年 9 月住了 1 晚

10/10 優異

Peter

讚好：整潔度、職員與服務和住宿狀況
Value for money
於 2023 年 12 月住了 1 晚

8/10 不錯

Deborah

於 2023 年 12 月住了 3 晚

2/10 很差

Lisa

於 2023 年 12 月住了 1 晚

10/10 優異

sandra

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy stay.
We were happy as it was close to everything and quite comfortable for a one night stay. Would stay there again for sure.
於 2023 年 12 月住了 1 晚

6/10 一般

Lisa

讚好：職員與服務
於 2023 年 12 月住了 1 晚

6/10 一般

Ramond

伴侶同遊
讚好：整潔度和職員與服務
You really need to up date your photos, the room was nothing like what we saw on your app. Would not have stayed there otherwise.
於 2023 年 11 月住了 1 晚

2/10 很差

Tenancy Skills

商務旅客
不滿：整潔度和住宿狀況
Upon my arrival it looked dirty, and appeared to be used for emergency housing as there was obviously some semi permanent occupants, broken down cars in the alley adjacent, old dirty mattresses in the courtyard of one of the units, lots of people out the front smoking. I decided to get a hotel elsewhere.
於 2023 年 11 月住了 1 晚

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The customer service that I received above and beyond.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Catherine A

親子同遊
不滿：職員與服務、設施服務和住宿狀況
We stayed for 2 nights in a Family Room adjacent the highway. Due to the proximity to traffic lights (& stopping traffic), the traffic noise was quite bad even with the window closed. Seemed to be little soundproofing. The wall mounted AC unit was also very loud when on the cooling function, and at times made loud scraping/turning noises continuously. I suspect it was in need of a service. When I reported this to management, I was basically told "the sound of the AC is better than listening to the traffic noise" and "it's a wall-mounted AC unit, and so it's going to be noisy". I feel like my bad experience was basically downplayed and dismissed and my comment about servicing the AC unit (for the next person's comfort) didn't seem to be taken on board. The room was relatively cheap, and I am thankful for that, but given my experience I am not very keen to stay there again.
於 2023 年 11 月住了 2 晚

6/10 一般

Richard

讚好：整潔度和職員與服務
I stayed in a standard room, which was on the side opposite to the highway so i was not effected by the traffic noise. It was cheap so good value. I didn't have any issues with room cleanliness, it seemed fine in that regard. One recommended improvement is to have the wifi details accessible in the room as that is normal practice, i didn't even think of it at check in and then was only mainly back at the motel outside of standard hours so was reluctant to hassle somebody just to get the password when i thought of it. My only real issue mainly related to security of the vehicle parking and noise from people outside their rooms. After i left and was driving north, i found two things with my car (a trayback ute) that indicated that somebody had been touching the exterior - albeit with no actual damage, just a few things that had been fiddled with. On my final night, i also heard some noise from people outside their rooms when trying to sleep. Wasnt a big deal but a bit of an annoyance.
於 2023 年 11 月住了 2 晚

6/10 一般

Nalda

家人同遊
讚好：職員與服務
Access was good
於 2023 年 11 月住了 2 晚

10/10 優異

Glen

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff very friendly 👌 close to everything i needed and definitely will stay again
於 2023 年 11 月住了 1 晚

10/10 優異

Cate

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great value for money, best breakfast, safe vehicle parking highly recommended.
於 2023 年 10 月住了 1 晚

8/10 不錯

Chiu Wan

讚好：職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Lynette

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good value for money.
於 2023 年 10 月住了 1 晚

8/10 不錯

Brendan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well located, well priced and completely adequate
Accommodation is well located adjacent to the CBD. Room was clean and the bathroom recently renovated. There was some degree of traffic noise from the adjacent Bruce highway which necessitated the window being closed and the air-con on to sleep.
於 2023 年 10 月住了 2 晚

4/10 欠佳

Robert

伴侶同遊
不滿：設施服務和住宿狀況
Mattresses were old and uncomfortable. Room old and tired and room wasn’t really cleaned properly.
於 2023 年 10 月住了 1 晚

8/10 不錯

Vera

多人同遊
Unit was noisy with the road traffic otherwise it was ok
於 2023 年 10 月住了 2 晚

6/10 一般

M

於 2023 年 9 月住了 1 晚

10/10 優異

Dudley

讚好：職員與服務
It was good traffic was loud but it was pretty good
於 2023 年 9 月住了 2 晚

10/10 優異

Christian

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to find, park and quite central to everything. Good if you just need somewhere easy to check in and stay for the night. Nothing fancy, but that’s fine, room and beds are clean and comfortable enough. Staff are friendly and welcoming. Would stay again.
於 2023 年 9 月住了 1 晚

2/10 很差

Peter

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Difficult to open door and lock. Screen door did not lock. Shutters were broken. A/C not working correctly. Ceiling fan not secure. Tiles broken in bathroom. Soap holder broken in shower. Worlds smallest tv in lounge. Furniture was all damaged. Dryer in bathroom. Bathroom tiles slippery. Washing machine in kitchen. No hot water!! Laundry sink in kitchen. The worst travelling and business accommodation that I have ever stayed in. And I have travelled for over 40 years. Your advertising is fraudulent and in no way represents the actually condition of the unit. Peter Lecompte
於 2023 年 9 月住了 1 晚

6/10 一般

Paul

不滿：住宿狀況
Good location at Queens Beach with 5 minute drive to Horsehoe Bay - obviously a 70s type motel relic - disapppointing there’s no microwave in the room (assumedly to make people eat at the attached hotel)
於 2023 年 9 月住了 1 晚

4/10 欠佳

Rebecca

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度
Staff, lovely! Great location! Room - enough space for the 2 of us, quiet (away from the main road) Air con - nice a cold but made dripping noises, constantly! TV- not many channels worked, had sound but no image (even after tune) remote full on tape, sticky and dusty. Glasses/mugs looked dirty so didnt use them. Bathroom - great supplies of shower gel, shampoo conditioner and soap! Unfortunately the bathroom walls and ceiling mouldy and unclean. Beds - felt like bugs where biting/crawling on us all night! Felt like springs when gone, when sitting on the edge of the bed. Parking- Not enough park/room ratio! We had to park away from our room, which was okay but inconvenient. Unfortunately due to the mould and itchy bed, I wouldnt stay there again.
於 2023 年 9 月住了 1 晚