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馬德里酒店的評價

3 out of 5
馬德里酒店
Via Mario Deâ´ Fiori, 93, Rome, Lazio

評價

8.6

優異

10 分評分，優異；499 則評價中有 202 則" "
8 分評分，不錯；499 則評價中有 232 則" "
6 分評分，一般；499 則評價中有 47 則" "
4 分評分，欠佳；499 則評價中有 9 則" "
2 分評分，很差；499 則評價中有 9 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

評價

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the staff are nice, the room is clean and tidy, it is close to the metro station called spagna, the breakfast is pretty good
於 2019 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location!
Great location!
於 2018 年 11 月住了 2 晚
Front Desk 於 2018年12月25日的回應
Thank you very much!!! Merry Christmas, The Staff of The Hotel Madrid of Roma

10/10 優異

Xintong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

Ofer

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
sadly the hotel did not care about the korona deases and charge full price althow we canceled weeks ahead.
於 2020 年 2 月住了 3 晚
Front Desk 於 2020年3月3日的回應
Dear Guest, you never cancelled any reservations. Rome is not in the red zone of the coronavirus disease. You reserved a not-refundable booking and for this you took advantage of a high-discounted rate. You paid Hotels.com, not the Hotel Madrid. By the way, our Manager offered you (through the Customer Support Team of Hotels.com) the possibility to move your stay to another period of the year, keeping the amount that you paid as deposit, but you answered with this disappointed review. Our Manager offer is obviously no more valid. Regards

6/10 一般

leandro ciliao

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2020 年 2 月住了 3 晚
Antonio 於 2020年3月3日的回應
Dear Leandro, thank you very much for your review. Waiting to hear from you soon, Hotel Madrid of Roma

10/10 優異

SherryandManny (Los Angeles)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location. We walked everywhere! We taxied to the Vatican but walked back! We were that close! We were able to do this thanks to the wonderful staff manning the desk. They helped us locate great restaurants and gave us maps and directions to every place we wanted to go. We booked our excursions through them and wished we had booked our car service through them. We would have saved money. Breakfast was the best meal! It was fresh and delicious. Start each day with espresso, cappuccino, or coffee latte, made by the friendly ladies who greeted us each morning. I miss the staff. We stayed in an historic building in the center of historic Rome and enjoyed modern convinces of free wi fi and elevators. Near a market! We recommend this place to everyone.
於 2020 年 2 月住了 9 晚
Fulvio 於 2020年2月27日的回應
Dear Sherry and MANNY, Thank you for your beautiful review about Hotel Madrid Roma ! Centtral ocation, buffet breakfast ,Staff... we are glad to hear that everything combined to make for such a memorable Roman Holiday ! We cannot hope for better than constantly exceeding our guest's expectations and working only for the best of stays with us. My best regards and " Arrivederci Roma "

10/10 優異

Clare

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in the middle of Rome's sights
Lovely hotel in a great location, easy walking to lots of major sights. In the middle of a really good shopping/eating area but still managed to be quiet. Big room and bathroom, very clean and comfortable. Wonderful views from the breakfast room on the 5th floor. Very helpful staff . Loved our stay, would definitely come back .
於 2020 年 2 月住了 3 晚
Fulvio 於 2020年2月27日的回應
Dear Guest , Thank you for your this review about Hotel Madrid Roma ! Great location, big and very clean rooms , helpful Staff, we are glad to hear that everything combined to make for such a memorable Holiday ! My best regards and " Arrivederci Roma "

10/10 優異

Marco

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Piacevole sorpresa
Ottima sistemazione, finalmente una camera familiare degna di questo nome! Splendida posizione, centralissima. Grazie
於 2020 年 2 月住了 3 晚
Fulvio 於 2020年2月27日的回應
Gentile Ospite, Siamo felici che oltre alla ns posizione nel cuore del centro storico di Roma, abbia apprezzato anche, la comodità e grandezza delle family Suite. Tornate a trovarci presto !

8/10 不錯

Tanya (New York)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good Hotel, friendly concierge. Will stay again. Definitely will commend to the friends.
於 2020 年 2 月住了 1 晚
Fulvio 於 2020年2月27日的回應
Thank you ! I hope to see you soon kind regards

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
L'emplacement de l'hotel et super. Le petit petit déjeuner etais tres bien. Maintenant les chambre sont pas super moderne mais passable. Je recommande pour ceux qui vont visiter rome et cherche un hotel bien placé. Personnelle super sympa.
於 2020 年 2 月住了 3 晚
Antonio 於 2020年3月3日的回應
Dear Guest, thank you very much for your review. Waiting to hear from you soon, Hotel Madrid of Roma

6/10 一般

FABIO DELLA

家人同遊
讚好：職員與服務
estadia em roma
Bem localizado, prédio antigo, três degraus para acessar a recepção, escada no local do café sendo necessário ficar subindo e descendo para acessar a comida. Poucas opções no café e com frutas e pães não frescos.Tem elevador mas pequeno.
於 2020 年 1 月住了 5 晚
Antonio 於 2020年3月3日的回應
Dear Fabio, thank you very much for your review. Waiting to hear from you soon, Hotel Madrid of Roma

8/10 不錯

CARLOS

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Fulvio 於 2020年2月17日的回應
Dear Guest , Thank you for your beautiful review about Hotel Madrid Roma ! My best regards and " Arrivederci Roma " Fulvio

6/10 一般

Kiat Beng

多人同遊
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Madrid Dezembro 2019
O hotel tem uma localização excelente, próximo de vários locais de interesse e com o metro da praça de Espanha a pouca distância. Quarto e casa de banho confortáveis. Em todos os dias da estadia o pequeno almoço teve sempre as mesmas opções, não obstante as suficientes para iniciar os dias. De realçar a simpatia das funcionárias. Pretendíamos um hotel bem localizado, confortável e com pequeno almoço, e todos os requisitos foram superados. Obrigado
於 2019 年 11 月住了 5 晚

8/10 不錯

GIL

於 2019 年 11 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 11 月住了 2 晚

8/10 不錯

REGINALDO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
Not again
The breakfast was terrible I couldn’t even finish the breakfast of the first day so surely enough I didn’t go the next 3 days. I asked for an iron they said they didn’t have one because of a fire the occurred months ago which I thought was weird. The staff was friendly tho and room and bathroom were spacious although the bed was so uncomfortable. It was close to the station and a good location for transportation.
於 2019 年 11 月住了 4 晚

10/10 優異

Ozcan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Merkezi hotel, güleryüzlü personel, double espress
3 günlük bir turistik seyahat için bu oteli tercih ettik. Yeri çok Merkezi , İspanyol merdivenlerine birkaç adımda ulaşıyorsunuz. Gerek resepsiyonist gerekse kahvaltı bölümündeki çalışanlar hem güleryüzlü hemde yardımseverdi. Odalar çok yeni değil ama çok temiz ve kullanışlı. Yatak veya ekipmandan hiç bir sıkıntımız olmadı. Bir de biz 3 kişi olduğumuz için bize verilen oda çok güzel ve geniş idi. Resimde gördüğümüz ve satın aldığımız odanın daha güzelini verdiler. Kahvaltı çok fazla çeşit beklentiniz varsa öyle değil, ama ancak peynir, reçel çeşitleri çeşitli çörekler, ve çırpılmış yumurta mevcut. Biz memnun kaldık. Kahvaltı Yeri çatıda aydınlık , Roma nın güzel çatılarını ve balkonlarını seyrederek kahvaltı ediyorsunuz. Benim için en önemli bir konu da kahve. Daha önce daha lüks otellerde de görmediğim, espresso istediğimde , doğrudan kahve dükkanlarında olan profesyonel makinalarla istediğiniz kahveyi anında yapıp, kahvaltıya dahil olacak şekilde ücretsiz olarak veriyorlar. Yani daha önceden yapılan ve hazır bekletilen kahveden bahsetmiyorum. Oda var ayrıca.
於 2019 年 11 月住了 3 晚

10/10 優異

Timur

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Отличное соотношение "цена-качество", уютно, тихо. Отель находится в трех-пяти минутах ходьбы от площади Испании. Основные достопримечательности Рима в пределах шаговой доступности: наиболее удаленные объекты в 20-30 мин. ходьбы прогулочным шагом. Метрополитеном пользовались всего один раз. Очень приветливый персонал, готовый всегда прийти на помощь. Отдельное Спасибо сотрудникам на ресепшн и в ресторане за их радушие и гостеприимство! Несомненно, отель будем рекомендовать друзьям и знакомым.
於 2019 年 11 月住了 8 晚
Fulvio G. 於 2019年11月22日的回應
Dear Guest, thank you for your stay and this review. I hope to see you soon my best regards

8/10 不錯

Renato

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Falta de educação dos funcionários do atendimento na portaria, falta de boa vontade com o entendimento do idioma italiano. 2) falta de suporte de sabonete e shampoo no box do chuveiro.
於 2019 年 10 月住了 6 晚

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
不滿：設施服務
於 2019 年 10 月住了 1 晚

10/10 優異

Suchil (Santa Fe)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It has a great location, best in Rome. Very nice staff and service, too. No complaints.
於 2019 年 10 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
The staff was very nice and helpful. The location was excellent. The common areas were very outdated, but the room was clean. They were kind enough to give us an upgrade because the crib we requested wouldn't fit well in the standard room we booked. The breakfast food was just ok, but the view from the top floor was nice. My only real disappointment is that they said they had laundry, but it turns out it is an external pickup service, not a laundry area where you can do it yourself. The service was very expensive and the hotel charged a fee on top of that, so it ended up being about 60 euro for just two days worth of clothes.
於 2019 年 10 月住了 3 晚
Fulvio 於 2019年10月23日的回應
Dear Guest, thank you for your beautiful words about the "excellent" location, clean rooms , panoramic roof-garden and "helpful" staff. Regarding the laundry service, like all the Italian 3 stars hotels, we have't a loudry area where you cando it yourself! But nearby, 10 min. walking , you can find one. I hope to see you again my best regards

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location of Hotel Madrid is fantastic - a few minutes walk from Trevi, Spanish Steps and very close to excellent bus and easy links to other parts of the city. Hotel Madrid is also very close to lots of fantastic shopping with lots of high street shops and countless designer options. The staff were helpful and friendly and did and excellent job. Breakfast was plentiful and tasty on the roof top terrace. In general, the room we stayed in was a little dated but it was also spotlessly clean, very spacious and comfortable. This hotel is an excellent choice for those who value cleanliness, location and friendly helpful staff over luxury modern fittings.
於 2019 年 10 月住了 3 晚
Fulvio 於 2019年10月23日的回應
Dear Guest Thank you for enthusiastic review about our "fantastic location" and the "friendly" Staff ! We are glad to hear that everything combined to make for such a memorable and comfortably enjoyable Roman Holiday ! We cannot hope for better than constantly exceeding our guests' expectations and working only for the best of stays with us. I hope to see you soon in your new " home in Rome " my best regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Patrick was wonderfull! Very helpful and friendly
於 2019 年 10 月住了 7 晚

2/10 很差

真實旅客

於 2019 年 10 月住了 1 晚

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Room was very dark,small, smelly and molded.manager very nasty.
於 2019 年 9 月住了 6 晚

4/10 欠佳

Renan

家人同遊, 多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚

4/10 欠佳

Sören

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2019 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
It's totally so good.
於 2019 年 9 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Próxima de pontos turísticos , limpeza e atendimento prestativo .
於 2019 年 9 月住了 3 晚

8/10 不錯

gemma costa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Satisfação
O hotel e bem antigo, com carpete velho mas, só voltávamos tarde e isso não importava, afinal estávamos em Roma. O quarto era limpo e confortável e o hotel oferecia um excelente café da manhã e seus atendentes eram sempre simpáticos e gentis. Ótima localização e na recepção Sr. Patrick sempre nos ajudava com tudo. Somos gratos.
於 2019 年 10 月住了 3 晚

8/10 不錯

Kimmo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sijainti, sijainti ja sijainti
Keskeinen sijainti, kohtelias ja mukava henkilökunta. Luottamusta herättävää toimintaa! Kiva aamupalaterassi, vaikkakin tarjonta oli melko epäterveellinen ja suppea. Kadulta kuuluu elämisen äänet aika vahvasti sisälle, jos pitää ikkunat auki. Tosin voi ne sulkeakin; ilmastointi löytyy joka huoneesta.
於 2019 年 9 月住了 4 晚

10/10 優異

Edita (Toronto)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel Madrid is a cozy hotel with amazing caring staff, in a perfect location to explore Rome on foot! Rooms & bathrooms are spacious and clean and have everything you need to get rest from eventful days in beautiful Rome (fridge, safe, hairdryer, basic toiletries). Air conditioner was working perfectly giving much needed relief in 30 heat. Wi-Fi was strong throughout the whole stay. Reception staff is very helpful and friendly, always there to answer your questions or give directions and make suggestions. Location is a few minutes walking from Spanish steps and Trevi fountains. Supermarket is right around the corner to pickup snacks or water. There are plenty of restaurants and cafes in any direction to satisfy any taste or just sit down with coffee or cocktail and watch people/enjoy the scenery. Breakfast is served on the top floor terrace from 7 am (convenient time to start your day early!) and will definitely leave you full and satisfied: scrambled eggs and bacon, various selections of yogurts, cheese, ham, fresh pastries and fruits. Their cappuccinos are AMAZING! Check in and Check Out process is quick and simple. In 3 days I spent in Rome I haven’t used public transport once - I walked to all attractions on foot, even to Vatican and Trastevere (Rome is indeed a very walkable city) Considering its location and superb service Madrid hotel might be not uber fancy but it is charming, clean and gives you a great comfort without breaking your bank. Highly recommend it!
於 2019 年 8 月住了 3 晚

10/10 優異

Mats

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
+ The staff was very friendly. + Location of the Hotel was good. + breakfast at the nice roof terrace - our room was dark, window towards the back yard, no view at all, barely could see the sky - air conditioner didn’t work, so it was too warm. -The third bed had no little table next to it. - taxi/limousine service didn’t work well. We booked transportation (via Hotel) in advance. (60€)That was a mistake. When arrived to Rome, there was supposed to be a driver waiting for us at the meeting point. We waited long, then found out there was no one getting us, though I got confirmation Mail. We took a white taxi from the airport! Only 48€! On the way back, the taxi service recommended by the Hotel cost 52€ instead of the 50€. Again white taxi would have been cheaper.
於 2019 年 9 月住了 4 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和職員與服務
the hotel was clean, the rooftop breakfast very good. The only thing was the rooms were dated dark, gloomy if they could be brightened up that would have improved my stay. The rooms are are small as well as the washroom is small space, lighter colors brighter lights would be a bonus..
於 2019 年 9 月住了 1 晚

8/10 不錯

Expedia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚

10/10 優異

Susana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Maravilhoso!
O hotel estava numa localização maravilhosa, perto do metro e cerca de vários monumentos a dez minutos a pé. O pequeno almoço era saboroso, servido no terraço com vista para a basílica de São Pedro! Os quartos estavam limpos e a casa de banho fora recentemente renovada. Um especial obrigada para os recepcionistas super amigáveis, cordiais e prestativos, Patrick e Luciano. E um outro especial obrigada pela doce e carinhosa Mirella staff no serviço do pequeno almoço.
於 2019 年 9 月住了 4 晚

10/10 優異

PK

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lage und Frühstück war super, Personal waren super freundlich. Zimmer immer jeden Tag frisch gemacht. 24h Service, haben immer gut beraten und geholfen
於 2019 年 9 月住了 5 晚

8/10 不錯

Reid

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place in great location
I really liked the location of the Hotel Madrid,which occupies a cool old building just a couple of blocks away from the Spanish Steps. I shifted from an even less expensive place that was a little farther away and a little less comfortable. Front desk people were very nice and helpful. I was able to book last minute on the website with no problem, and then to extend a day. The room was spacious, but not spectacular, and the bathroom was quite large. There was no real view from the room, and the old window coverings didn't really let much light in, but the air conditioning was really good. Buffet breakfast was included and served on a rooftop terrace with a very nice view. The food was adequate. I would definitely consider staying here again.
於 2019 年 8 月住了 2 晚

8/10 不錯

antonietta (Burlington, ON CA)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
loved the terrace, location and the staff were all kind.
於 2019 年 8 月住了 3 晚

6/10 一般

Romy (Europe)

家人同遊
不滿：整潔度、設施服務和住宿狀況
The location is great. The hotel itself is quite old and not much renovated. Old type of air-condition was not working strong enough that made us sweat unpleasantly while sleeping. There was an old stain of little blood on the bed sheet which was rather unpleasant. Otherwise the hotel staff was always smiling.
於 2019 年 8 月住了 4 晚

8/10 不錯

真實旅客

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a pleasant stay at this hotel. We loved how our room was kept clean, it had great air conditioning, and the breakfast on the terrace each morning was the best way to start our day. It was also within nice walking distance to everything we wanted to do in Rome.
於 2019 年 8 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Posizione meravigliosa, personale gentilissimo!!
La posizione è perfetta per raggiungere a piedi qualsiasi monumento della Capitale (comunque a 200m vi è la fermata della metro). Il personale della reception è professionale, estremamente disponibile e sempre sorridente. Le camere spaziose e dotate di ogni confort e ben pulite. La colazione è discretamente assortita, forse un po' più di scelta sul salato sarebbe l'optimum. Nelle giornate piu calde, la climatizzazione è più che sufficiente, anche se il comfort non è totale. Comunque sistemazione strategica, ottima anche per famiglie numerose.
於 2019 年 8 月住了 2 晚
Fulvio 於 2019年9月6日的回應
Leggere la sua recensione, ci riempie di orgoglio e premia il ns lavoro. speriamo di averla nuovamente come ns gentile ospite cordiali saluti

10/10 優異

Rimon

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 3 晚

8/10 不錯

Gity

親子同遊
讚好：整潔度、職員與服務和設施服務
Staat centraal en men kan lopen naar alle bezienswaardigheden.
於 2019 年 8 月住了 4 晚