「Staff was friendly and helpful, rooms were good; however I requested an ADA room as my dad is in a wheelchair, and we got a standard room. I called ahead to confirm and booked the room online. mentioned it again at the front desk and was told that's all that was available. Very frustrating as I had to take my dad downstairs to use the hotel bathroom because he was unable to use the one in the room.」
「Staff was friendly and helpful, rooms were good; however I requested an ADA room as my dad is in a wheelchair, and we got a standard room. I called ahead to confirm and booked the room online. mentioned it again at the front desk and was told that's all that was available. Very frustrating as I had to take my dad downstairs to use the hotel bathroom because he was unable to use the one in the room.」
Dominique