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城市住宅酒店 的評價

4 out of 5
城市住宅酒店
Hennekijnstraat 104, Rotterdam

評價

9.0

卓越

10 分評分，優異；942 則評價中有 582 則" "
8 分評分，不錯；942 則評價中有 270 則" "
6 分評分，一般；942 則評價中有 59 則" "
4 分評分，欠佳；942 則評價中有 14 則" "
2 分評分，很差；942 則評價中有 17 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

CHUN WAI

家人同遊
讚好：整潔度、設施服務和住宿狀況
整個apartment非常闊落，房間亦十分寬敞，簡潔明亮，工作人員友善有禮
於 2024 年 1 月住了 7 晚
Sevim Front-Office 於 2024年2月23日的回應
Dear Chun Wai,Thank you for leaving a review, we really appreciate this. We love to hear that you had a nice stay with us and hope to see you again in the future! Kind regards,Sevim Front-OfficeUrban Residences

10/10 優異

Lucas W J

於 2023 年 9 月住了 13 晚
Ines-Front Office Urban Residences 於 2023年11月29日的回應
Dear Lucas ,We are happy to hear that you are satisfied with our hotel. Thank you for the highscore you gave us, we really appreciate it! We hope you had a great time in our hotel and we hope to welcome you soon again, we wish you a lovely day!

8/10 不錯

Oi Yi

親子同遊
讚好：整潔度和住宿狀況
The location is fantastic, it’s around 10-15 minutes walk from the Rotterdam Central Station and just next to the shopping mall and restaurants around. The rooms and space are big but the utilities are terrible. The water is leaking from the shower cubicle and the only solution from the staff is using lots of towers to absorb the water on the floor. The water taps are very old and not easy to define which way to get hot water and which way for cold water.
於 2023 年 8 月住了 2 晚

8/10 不錯

YUKLIN

於 2023 年 5 月住了 5 晚
Daphne - Marketing 於 2023年7月11日的回應
Thank you Yuklin for taking the time to write such a lovely review of your recent stay with us. Warm greetings,

10/10 優異

Hsiao Hui

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 8 月住了 2 晚
Daphne - Marketing & Communications 於 2022年9月2日的回應
WOW Thank you Hsiao Hui for giving the Urban Residences Rotterdam a 10!! It will be a pleasure to welcome you back to our hotel for a second time.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
設備完善的一間apartment
酒店職員好nice, 接待處在2/F, 設有停車場，兩房一廳內有提供煮食爐、焗爐、洗衣機、乾衣機、又有一個大露台，只可惜得一個洗手間。設備都幾完善。
於 2020 年 1 月住了 2 晚
Yasmin 於 2020年2月27日的回應
Dear Guest, Thank you for taking the time to write a review. It’s a delight to hear you enjoyed your stay with us and we hope to see you back again in the future. Kind regards, Urban Residences Team

8/10 不錯

YA-CHUN

讚好：職員與服務、住宿狀況和客房舒適度
視野非常棒,但床底下很多髒東西沒有清乾淨,地點也很棒,生活機能比中央車站附近還要好,只是如果行李箱26吋以上的話,拖到中央車站會有點累,服務櫃臺在5樓,沒有電話可以通5F,必須下去溝通, 不大方便, 且櫃臺比較擁擠, 如果同時有多人 check in, 會很不舒服, 但大致上來說,因為房間設計得非常好,中島使用率很高,會回住
於 2020 年 2 月住了 4 晚
Yasmin 於 2020年2月27日的回應
Dear Ya-Chun, Thank you for sharing your feedback with us. I apologize that we did not exceed the standard you expected. I understand that this was upsetting. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its high standards. We hope, despite your experience, you will visit us again soon. Please contact us directly so we can offer you a nice welcome back present! Kind regards, Urban Residences Team

8/10 不錯

YA-CHUN

讚好：職員與服務、住宿狀況和客房舒適度
視野非常棒,但床底下很多髒東西沒有清乾淨,地點也很棒,生活機能比中央車站附近還要好,只是如果行李箱26吋以上的話,拖到中央車站會有點累,但大致上來說,因為設計得非常好,中島使用率很高,會在回住
於 2020 年 2 月住了 3 晚

10/10 優異

PO-CHENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
Urban Residences Team 於 2020年1月27日的回應
Dear Po-Cheng, Thank you for taking the time to leave a review and for the high scores! It really made our day at the office. We are glad to hear that you've enjoyed your stay at Urban Residences and we hope to see you back again very soon. Kind regards, Urban Residences Team

10/10 優異

Rui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Urban Residences Team 於 2020年1月8日的回應
Dear Trond, Happy New Year to you! Thank you very much for your review. We look forward to welcoming you again at our location! Kind regards, Urban Residences Team

10/10 優異

CHIH-YUAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Urban Residences Team 於 2019年10月29日的回應
Dear Chih-Yuan, Thank you for rating us with a high score! It’s a delight to hear you enjoyed your stay with us and we hope to see you back again in the future. Have a great day! Kind regards, Urban Residences Team

8/10 不錯

HSIEN FU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Prior choice for next staying
旁邊就是百貨公司和Shopping Street!房間非常大 但看得出有些地方需要維護！冰箱的低頻聲蠻吵的
於 2019 年 10 月住了 2 晚
Urban Residences Team 於 2019年10月29日的回應
Dear Hsien Fu, Thank you for rating us with a high score! It’s a delight to hear you enjoyed your stay with us and we hope to see you back again in the future. Have a great day! Kind regards, Urban Residences Team

6/10 一般

Kwan Yee

讚好：整潔度和職員與服務
Toilet and bathroom are separated, they located at different corners of the room. This is my first time to live in a house like that. This strange arrangement makes me feel quite inconvenient, especially when I wake up then go into the bathroom, and I find there's no toilet inside.
於 2019 年 9 月住了 2 晚
Urban Residences Team 於 2019年10月24日的回應
Dear Kwan Yee, Thank you for coming to Urban Residences Rotterdam and leaving a review after your stay. Your opinion is really important to us. Most Dutch apartments and houses have a separate toilet and bathroom. This is pretty common. I am sorry to hear this made you uncomfortable. We hope to see you back again very soon! Kind regards, Urban Residences Team

8/10 不錯

Yuan-Chi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常舒適的環境空間 視野非常棒 除了租車停車要注意車輛大小 大車不好停！ 但附近有停車場可停：）
於 2019 年 10 月住了 2 晚
Urban Residences 於 2019年10月9日的回應
Dear Yuan-Chi, Thank you for taking the time to write a review! We are glad to hear that you've enjoyed your stay with us and we hope to see you back again very soon. Kind regards, Team Urban Residences

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的位置和房間
附近就是購物商場，生活機能方便，房間大，廚房廚具齊全。
於 2019 年 9 月住了 2 晚
Urban Residences Rotterdam 於 2019年10月9日的回應
Dear, Thank you for leaving this fantastic review and the high scores we really appreciate that! We are glad to hear that you've enjoyed your stay with us and we hope to see you back again very soon. Kind regards, Team Urban Residences

10/10 優異

Chaopin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的飯店公寓
感覺就像住在自家一樣
於 2019 年 9 月住了 2 晚
Urban Residences 於 2019年10月7日的回應
Dear Chaopin, Thank you for taking the time to write a review! We are glad to hear that you've got the full experience of living in Rotterdam. We hope to see you back again very soon. Kind regards, Urban Residences Rotterdam

6/10 一般

真實旅客

不滿：整潔度
位置佳，但清潔仍有待改善，整體尚可.
於 2019 年 9 月住了 2 晚
Urban Residences 於 2019年10月9日的回應
Dear, Thank you for writing a review! We are glad to hear that you've enjoyed your stay and the location of Urban Residences Rotterdam. We would also like to thank you for the feedback about the cleaning. We are going to discuss this with the housekeeping team. Despite this, we hope to see you back again very soon and improve your experience. Kind regards, Urban Residences Team

10/10 優異

Ching Shu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
我們是四人住宿，兩個房間很舒適，客廳廚房衛浴空間很大，很讚! 酒店位置也超級棒，交通生活機能都非常好。 下次還會來住。
於 2019 年 6 月住了 2 晚
Urban Residences Team 於 2019年7月17日的回應
Thank you for rating us a 10 out of 10!

10/10 優異

Yip Kin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Urban Residences Team 於 2019年7月17日的回應
Thank you for rating us a 10 out of 10!

10/10 優異

CHUN HAO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚
Urban Residences Team 於 2019年6月25日的回應
Dear guest, Thank you for reviewing your stay at Urban Residences. We see that you've enjoyed your time with us! That's great! We hope you visit us again in the near future to discover more of our beautiful city Rotterdam. Kind regards, Urban Residences Team

10/10 優異

Jackie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect. Easy check in check out. Clean. Location perfect.
於 2019 年 6 月住了 2 晚
Urban Residences Team 於 2019年6月25日的回應
Dear guest, Thank you for reviewing your stay at Urban Residences. We see that you've enjoyed your time with us! That's great! We hope you visit us again in the near future to discover more of our beautiful city Rotterdam. Kind regards, Urban Residences Team

8/10 不錯

Kerry

讚好：職員與服務、住宿狀況和客房舒適度
地點很好 離景點很近 雖然有陽台但樓層低 沒有景觀可言 被升級到family suite 房間很大 房內有兩張雙人床 其中一張是梳化床 但非常軟趴 幸好我們不需要那張床 另外客廳的梳化有污漬 保養不太好
於 2019 年 5 月住了 2 晚
The Urban Residences Team 於 2019年6月2日的回應
Dear Kerry, Thanks for the good score!

10/10 優異

Sze King

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 5 晚
Team Urban 於 2019年5月16日的回應
Thankyou!!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 2 晚
Team Urban 於 2019年5月15日的回應
Thank you!!

10/10 優異

MING LUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good. Clean and large room. We enjoyed it very much.
於 2019 年 4 月住了 3 晚
Urban Residences Team 於 2019年4月26日的回應
Thank you very much for your kind review! We're glad you had a good time!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Urban Residences Team 於 2019年4月25日的回應
Thank you for rating us with a 10! It made our day!

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Good location,but reception room small..
於 2018 年 12 月住了 2 晚
Urban Residences Team 於 2019年4月25日的回應
Dear guest, Than you for reviewing your stay at Urban Residences! It's a funny story. Our reception is actually a Family Suite, did you know that? It is not very big but unique :) We hope you visit us again in the future! Kind regards, Urban Residences Team

8/10 不錯

Mr.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Big, clean, have kitchen, and location is good. 10 mins walk from central station .
於 2019 年 4 月住了 3 晚
Urban Residences Team 於 2019年4月25日的回應
Dear Mr.! Thank you very much for taking the time to write a review. We hope you visit us another time so we can make it a 5 out of 5 for you ;) Have a great day! Kind regards, Urban Residences Team

10/10 優異

真實旅客

於 2019 年 4 月住了 3 晚
Urban Residences Team 於 2019年4月16日的回應
Thank you for reviewing your stay at Urban Residences Rotterdam! We hope to welcome you again in the future :) Kind regards, The Urban Residences Team

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 10 晚
Urban Residences Team 於 2019年4月16日的回應
Thank you for reviewing your stay at Urban Residences Rotterdam! We hope to welcome you again in the future :) Kind regards, The Urban Residences Team

8/10 不錯

Minglin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 3 晚
Urban Residences Team 於 2019年4月16日的回應
Thank you for reviewing your stay at Urban Residences Rotterdam! We hope to welcome you again in the future :) Kind regards, The Urban Residences Team

10/10 優異

YENCHANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚
Urban Residences Team 於 2019年4月9日的回應
Dear guest, Thank you very much for reviewing your stay at Urban Residences. We look forward to welcome you again soon! Warm regards, Urban Residences Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
Urban Residences Team 於 2019年3月1日的回應
Thank you for your wonderful review! Your review made our day! Kind regards, Urban Residences

10/10 優異

Claire (Taiwan)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
舒適的房內設施，無與倫比的景觀，便利的地理位置，高CP值！
於 2019 年 2 月住了 3 晚
Urban Residences 於 2019年2月27日的回應
Dear Claire, Thank you for your 5 out of 5 stars! It made our day! Kind regards, Maxine Urban Residences

10/10 優異

Yahui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
Located in center, walking distance to all the spot. Public transportation just 1 mins from the building. Great city view from the room, and fully kitchen facility, the room size is very big, bed is comfortable.
於 2019 年 2 月住了 2 晚
Urban Residences Team 於 2019年2月21日的回應
Wow a 10 out of 10! Thank you Yahui! It's is a bliss for us to know our guests are enjoying the apartments and studios to the fullest. Kind regards, Urban Residences Team

10/10 優異

Wang,P

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great with nice view
於 2019 年 2 月住了 2 晚
Urban Residences Team 於 2019年2月21日的回應
Your review made our day!

10/10 優異

wei ju

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間超大，很舒服！廚具餐具都有，可是沒微波爐！離市區走路可到！中央車站也走得到，推行李有點累
房間非常大，乾淨舒適，旁邊有工程，大概早上9點開始有施工聲，廚具餐具都有，但沒微波爐！有鹽，胡椒粉，自己買塊奶油可炒蘑菇豆芽菜等！我們只住2晚還可以，如再住可能要加錢請他們清潔了！走到中央車站稍遠但還可接受！去市區景點都走得到！
於 2019 年 2 月住了 2 晚
Urban Residences Team 於 2019年2月21日的回應
Thank you wei ju for your kind words! Thanks to Google Translate we've been able to read your review. Hopefully we'll see you or your family in the near future! Kind regards, Urban Residences Team

10/10 優異

Siu Fai Ricky

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
近車站，樓下就是購物區，房間清潔，空間大。還可看日出。
於 2019 年 1 月住了 3 晚
Urban Residences Team 於 2019年2月5日的回應
Thank you for reviewing your stay at Urban Residences Siu!

8/10 不錯

Veng Tim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 3 晚
Urban Residences Team 於 2018年11月13日的回應
Thank you Veng Tim for reviewing your stay with us!

8/10 不錯

weizhe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ㄅㄨˊㄘ
距離捷運站很近，到附近景點都很方便。
於 2018 年 10 月住了 2 晚
Urban Residences Team 於 2018年10月13日的回應
Thank you Weizhe for your review! Kind regards, Urban Residences Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2018 年 9 月住了 2 晚
Urban Residences Team 於 2018年9月26日的回應
Thank you very much for giving us 4 stars! Hopefully we meet you again in the future and we can make it a 5-star experience for you. Have a great day!

8/10 不錯

Su-Hui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
方便舒適
1.飯店位置非常方便, 樓下就是逛街區域, 方塊屋/鉛筆屋/綜合市場等主要景點也都在附近 2.房間備有洗衣機, 對長時間旅行者非常便利 3.唯一美中不足, 房間並非每天清潔, 而是三天才清一次
於 2018 年 8 月住了 2 晚
Urban Residences Team 於 2018年9月14日的回應
Thank you Su-Hui for your review! Have a nice day. Kind regards, Urban Residences Team

10/10 優異

Kin Wai Alex

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 3 晚
Urban Residences 於 2018年8月13日的回應
Thank you Kin Wai for your wonderful review!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
整體來說，這是一間物超所值的住宿環境，空間很大，環境很乾淨，地點很方便，唯我們淋浴設備有問題無法即時修復。
於 2018 年 6 月住了 3 晚
The Urban Residences Team 於 2018年7月13日的回應
Thank you very much for your kind review!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
工作人員友善，房間大而且景觀好好，厨房設備很好！
於 2018 年 6 月住了 2 晚
Urban Team 於 2018年7月4日的回應
Thank you for sharing your experiences about your stay at Urban Residences!

10/10 優異

PEICHI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 3 晚
Urban Team 於 2018年6月23日的回應
Thanks Peichi!

4/10 欠佳

HING SANG

不滿：整潔度、職員與服務和住宿狀況
於 2018 年 5 月住了 2 晚
Urban Team 於 2018年6月21日的回應
Dear Hing Sang, Thank you for rating us. How can we make it a better experience for you next time? Kind regards, Urban Team

8/10 不錯

Nam Si

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Urban Team 於 2018年5月16日的回應
Thank you for taking the time to review Urban Residences Rotterdam Nam Si! Kind regards, Urban Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Urban Team 於 2018年5月9日的回應
Your 5 stars made our day!

10/10 優異

Man kei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel! Love it!!
Urban Team 於 2018年5月8日的回應
I can’t thank you enough for your kind review at Urban Residences Rotterdam!