预订鲁日蒙酒店宾馆住宿限时优惠

“My room was clean. Myra and the desk clerk (a lady) (didnt get her name) that was there in the evening...great customer svc! Both very pleasant. Met 2 cleaning ladies in the morning, very pleasant as well.”

“Definitely double beds and not queens but decent hotel. ”

“Lovely room, great staff”

“The staff was amazing and very friendly. ”

“Very kind front desk staff, clean rooms and comfortable bed. Would stay again! ”

“A couple of good places to eat nearby --- walkable. It was an easy place to stay while traveling north on 1-85.”

“Good”

“Good for one night stay ”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“I checked into this hotel last night and was bitten by bedbugs. I reported it to the front desk this morning and left photos of the evidence, the dead bedbugs, and a message for the manager. My skin is still red, swollen, and itchy. The hotel has yet to offer any explanation.”