外觀

沙加緬度市中心競技場假日酒店 (IHG 旗下酒店)的評價

3 out of 5

評價

8.4

很好

10 分評分,優異;1003 則評價中有 521 則" "
8 分評分,不錯;1003 則評價中有 240 則" "
6 分評分,一般;1003 則評價中有 132 則" "
4 分評分,欠佳;1003 則評價中有 65 則" "
2 分評分,很差;1003 則評價中有 45 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Adrianna

讚好:整潔度、職員與服務和住宿狀況
I was convenient, walking distance from our concert.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月20日的回應
Dear Adrianna, Thank you for taking the time to write. I’m happy to hear that our convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Fettah Aydin, GM

8/10 不錯

Bryan

伴侶同遊
讚好:整潔度和住宿狀況
Too much freeway noise and homeless people.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月15日的回應
Dear Bryan, Thank you for choosing to stay with us and for taking the time to appreciate our lovely hotel. I am sorry to hear that you were disturbed by freeway noise during your stay. We always strive to ensure our guests' comfort, and I regret that we fell short in your case. Your feedback is extremely valuable to us as it helps us to keep track of the guest experience and make necessary improvements. Thank you for sharing your review with us. Sincerely, Fettah Aydin, GM

10/10 優異

Nicholas

讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking was easy
於 2024 年 5 月住了 1 晚
GM 於 2024年5月15日的回應
Dear Nicholas, We are thrilled you enjoyed your stay and that parking met your expectations! Thank you for the review and please visit us again. Best, Fettah Aydin, GM

10/10 優異

Patricia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Saw a concert. Everything was excellent.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月15日的回應
Dear Patricia, We are thrilled you had an excellent stay! Thank you for the review, and please visit us again. Best, Fettah Aydin, GM

10/10 優異

Kevin

讚好:整潔度、職員與服務和住宿狀況
Pool. Walking to most everything. Good food.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月15日的回應
Dear Kevin, Thank you for the excellent rating! I'm thrilled that you had a great stay. I hope we will be your first choice for lodging when visiting our city in the future. Thank you for your business and please come again. Best, Fettah Aydin, GM

8/10 不錯

Elizabeth

家人同遊, 多人同遊
讚好:整潔度和職員與服務
Very clean, friendly and accommodating when it came to an extra early check in! Very short walk from the hotel to the Golden 1 Center! Would definitely stay here again!
於 2024 年 5 月住了 1 晚
GM 於 2024年5月13日的回應
Dear Elizabeth, Delivering clean rooms and accommodating service are fundamental objectives of our staff, so we are delighted to hear that we achieved them. We sincerely appreciate your feedback and thank you for choosing to stay at our hotel. We hope to have the pleasure of welcoming you again in the near future. Best, Fettah Aydin, GM

6/10 一般

James

家人同遊
不滿:整潔度、職員與服務和住宿狀況
This is an older, outdated property that could use a little help. On all aspects of hospitality. They said we could get early check in the day before we arrived, then couldn’t pull it off the day off check in. The pool was filthy and everything on the property is covered in spiderwebs. The staff were mostly rude and useless, besides the employee who finally checked us in. All around, I’m not impressed. Will pass on this place next time we’re here.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月12日的回應
Dear James, Offering a clean pool is undoubtedly one of our standards, however, so is providing exceptionally friendly service. I sincerely apologize that we fell short of achieving both of these expectations. Your feedback is appreciated, as we will use it to foster improvement in our goal of providing the best hotel experience in our area. Thank you for staying with us, and please come back soon for an improved visit. Sincerely, Fettah Aydin, GM

8/10 不錯

Jason

讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is located in a very convenient location. You can walk to Old Sacramento or catch an event at the Golden One Center. It's a little dated but definitely worth it. Staff was very friendly and helpful. I will return.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月12日的回應
Dear Jason, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon. Best, Fettah Aydin, GM

8/10 不錯

Angel

讚好:整潔度、職員與服務和住宿狀況
Walkable to numerous locations.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月13日的回應
Dear Angel, Thank you for staying with us and providing feedback. We're delighted to hear that you enjoyed our convenient location and hope to welcome you back soon! Best, Fettah Aydin, GM

6/10 一般

Christi-Anne

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
My stay was fine. I feel like the room was lacking for the price I paid. Definitely not worth it. I've stayed at cheaper places that were nicer. Room was out of conditioner and body wash. The fridge wouldn't close all the way and wouldn't get very cold. The carpet, shower curtain and walls had stains. The staff was very friendly however the parking validation wasn't explained very well at check-in and ended up paying extra for parking.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月12日的回應
Dear Christi-Anne, I’m sorry that you did not find us to be a good value and that the quality of your room was not met with our superior service. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Fettah Aydin, GM

10/10 優異

Karen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
GM 於 2024年5月17日的回應
Dear Karen, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Fettah Aydin, GM

10/10 優異

Theodora

讚好:整潔度、職員與服務和住宿狀況
Convenient and clean
於 2024 年 5 月住了 1 晚
GM 於 2024年5月6日的回應
Dear Theodora, Convenient. Clean. If our guests used only two words to describe our hotel, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, Fettah Aydin, GM

8/10 不錯

Alejandra

於 2024 年 5 月住了 1 晚

8/10 不錯

Heather

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff and close to old town, the stadium, and numerous restaurants.
於 2024 年 4 月住了 1 晚
GM 於 2024年5月3日的回應
Dear Heather, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and location while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Fettah Aydin, GM

8/10 不錯

Carol (Modesto)

於 2024 年 2 月住了 1 晚

10/10 優異

tony

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Awesome staff thanks for everything
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Dear tony, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to our area. Best, Fettah Aydin, GM

10/10 優異

Yuliya

讚好:住宿狀況
於 2024 年 1 月住了 1 晚
GM 於 2024年4月30日的回應
Dear Yuliya, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Fettah Aydin, GM

10/10 優異

Jayne

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Wendy at the front desk was amazing. Very helpful and really went the extra mile to take care of my needs
於 2024 年 4 月住了 1 晚
GM 於 2024年4月24日的回應
Dear Jayne, We appreciate all compliments, but it's particularly heartening to receive praise for our staff member, Wendy. She brings a hospitality touch to every aspect of our hotel, which makes it a delightful place to stay. We are grateful for your review and look forward to your next visit. Best, Fettah Aydin, GM

4/10 欠佳

Tommy

We had to move rooms 3 times to get what we paid for.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日的回應
Dear Tommy, Thank you for staying with us. We are sorry to hear that it took 3 attempts to get you to the correct room type. We strive to provide every guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Fettah Aydin, GM

10/10 優異

Charles

寵物同遊
讚好:職員與服務
Great location, not very many homeless around
於 2024 年 4 月住了 2 晚
GM 於 2024年4月22日的回應
Dear Charles, Thank you for your kind comments. I am thrilled that you liked our great location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Fettah Aydin, GM

10/10 優異

Biannca

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall, my stay was good.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日的回應
Dear Biannca, I am glad you had a great overall experience. Thank you for sharing your review. Please visit us again soon! Best, Fettah Aydin, GM

10/10 優異

Michael (West Des Moines)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel close to Golden 1 Arena. Great location, decent price. Good value.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月16日的回應
Dear Michael, It's great to hear that you had a positive experience during your recent stay at our Holiday Inn. We would like to express our gratitude for your patronage and kind review. Your excellent recommendation serves as a testament to the quality of our services and lets our staff and other travelers know that they can expect a great stay here. We look forward to welcoming you back soon! Best, Fettah Aydin, GM

10/10 優異

Pournima (Saint Louis)

讚好:整潔度、職員與服務和住宿狀況
parking on property was limited but they did validate parking as soon as they checked us in, without us asking for it.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月15日的回應
Dear Pournima, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Fettah Aydin, GM

8/10 不錯

Kyle

於 2024 年 4 月住了 1 晚

8/10 不錯

Jorge

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked that its walking distance to the Golden 1 Center and Old Town Sacramento. The bed was old and lumpy.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月14日的回應
Dear Jorge, It's great to hear that you had an enjoyable stay and that our location was perfect for your trip! Your honest feedback on areas of improvement is highly appreciated as it helps us to make necessary changes for future stays. Thank you for taking the time to share your experience with us and other travelers. We would love to have the opportunity to host you again soon. Best, Fettah Aydin, GM

10/10 優異

Eduardo

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It’s close for the places I need go !
於 2024 年 4 月住了 2 晚
GM 於 2024年4月13日的回應
Dear Eduardo, Thank you for staying with us and for taking the time to provide your feedback. We are delighted to hear that you enjoyed your stay and our convenient location. We hope to welcome you again soon! Best, Fettah Aydin, GM

6/10 一般

Luis

讚好:職員與服務
於 2024 年 3 月住了 1 晚
GM 於 2024年4月14日的回應
Dear Luis, Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Fettah Aydin, GM

6/10 一般

James

不滿:設施服務和住宿狀況
Literally no amenities for a very expensive stay
於 2024 年 4 月住了 1 晚
GM 於 2024年4月11日的回應
Dear James, I’m sorry that you did not find us to be a good value and that our guest offerings were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Fettah Aydin, GM

10/10 優異

Lirio

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everythink is near
於 2024 年 4 月住了 2 晚
GM 於 2024年4月9日的回應
Dear Lirio, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Fettah Aydin, GM

10/10 優異

Devon

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms were very nice. Only complaint would be the noise outside due to traffic and police sirens. But that is not the hotels responsibility. Was impressed by the hotel, and will stay there again.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月9日的回應
Dear Devon, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Fettah Aydin, GM

10/10 優異

James

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Easy to get to. convenient to downtown and Old Sac. Friendly staff.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Dear James, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our convenient location and friendly staff. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, Fettah Aydin, GM

2/10 很差

Denise

不滿:整潔度、職員與服務和住宿狀況
I waited 30 before they can check me in and it was a horrible process
於 2024 年 4 月住了 1 晚
GM 於 2024年4月7日的回應
Dear Denise, Thank you so much for your patronage and for taking the time to share a review with us. We welcome all feedback with open arms as it helps us to see what we are doing well and what we can improve. I am sorry to hear that your arrival process negatively affected your experience. I hope we have the opportunity to better serve you in the future. Sincerely, Fettah Aydin, GM

10/10 優異

Jefferson

讚好:住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Heather

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a great location
於 2024 年 3 月住了 1 晚
GM 於 2024年4月7日的回應
Dear Heather, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and enjoyed our great location. We appreciate your compliments and humbly request a return visit. Best, Fettah Aydin, GM

4/10 欠佳

suyog

商務旅客
不滿:職員與服務、設施服務和住宿狀況
Location is good. Only one of the seven staff I interacted with smiled. I had to wait until 4 pm to get a room, because rooms were not ready (due to fully booked hotel the night before). The bar and grille had very short hours - 6 pm to 9 pm or something similar.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月7日的回應
Dear suyog, I am glad to hear that you enjoyed our location. However, I am sorry to hear that there wasn't anything else that really stood out to you during your stay. Our goal is to exceed our guests' expectations, and I am disappointed to hear that we fell short in your case. Thank you for taking the time to share your feedback with us and for being our valued guest. We hope you will consider giving us another chance in the future, as we are confident that we can provide a better experience than the one you had. Sincerely, Fettah Aydin, GM

8/10 不錯

Deborah

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to Arena
於 2024 年 4 月住了 1 晚
GM 於 2024年4月6日的回應
Dear Deborah, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Fettah Aydin, GM

6/10 一般

Kim

讚好:整潔度、職員與服務和設施服務
Very convenient location, very friendly and helpful staff, but…….. old and worn out rooms overdue for an update. 😬 overpriced for the quality. You are definitely just paying for the location.
於 2024 年 2 月住了 1 晚
GM 於 2024年4月1日的回應
Dear Kim, I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Neil Ruditsky, GM

6/10 一般

Marianne (Roanoke)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月30日的回應
Dear Marianne, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Neil Ruditsky, GM

10/10 優異

Antonio E

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at check-in were very nice and pleasant. The room was very clean and quiet. I really enjoyed my stay! Will definitely book at this location again.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月27日的回應
Dear Antonio E, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know that the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Neil Ruditsky, GM

10/10 優異

Louise M

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s easy walking distance to downtown, restaurants, shops, and Golden 1 center.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月26日的回應
Dear Louise M, Thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience and enjoyed our prime location. We appreciate your feedback and look forward to welcoming you back soon! Best, Neil Ruditsky, GM

10/10 優異

Joan (Novato)

家人同遊
讚好:職員與服務
We had a room facing the highway, thus we heard the highway ALL night long. They need to install better sound proof curtains. Plus the slope leaving the shower pan is slippery! Both my husband and myself slipped on it. Its a real accident about to happen.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月26日的回應
Dear Joan, I’m sorry to hear that noise pollution kept you from having a restful night’s sleep and for the condition of your shower; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Neil Ruditsky, GM

8/10 不錯

shayla

多人同遊
讚好:整潔度、職員與服務和住宿狀況
It was a little inconvenient you couldn’t go out the side door.. and then as we stepped outside for a few minutes we were asked if we wanted some weed.. not really the hotels issue.and then the walk under to old town was creepy as F
於 2024 年 3 月住了 1 晚
GM 於 2024年3月26日的回應
Dear shayla, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Neil Ruditsky, GM

10/10 優異

Lisa

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月27日的回應
Dear Lisa, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Neil Ruditsky, GM

8/10 不錯

Melody (Eureka)

讚好:整潔度和職員與服務
於 2024 年 3 月住了 2 晚
GM 於 2024年3月21日的回應
Dear Melody, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Neil Ruditsky, GM

10/10 優異

Edward

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
hotel is clean, close to everything and provides a good breakfast
於 2024 年 3 月住了 2 晚
GM 於 2024年3月20日的回應
Dear Edward, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, convenient location, and good breakfast made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Neil Ruditsky, GM

10/10 優異

zoey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location just a little pricey
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日的回應
Dear zoey, It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Neil Ruditsky, GM

6/10 一般

Sabrina

讚好:職員與服務
6/10
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日的回應
Dear Sabrina, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Neil Ruditsky, GM

10/10 優異

Robert (Stockton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Proximity to the kings basketball arena was so convenient and the K Mall as well as old Sacramento had a blast
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日的回應
Dear Robert, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Sacramento again soon. Best, Neil Ruditsky, GM

2/10 很差

Josh

不滿:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
GM 於 2024年3月16日的回應
Dear Josh, Thank you for reviewing our hotel. We aim to deliver an exceptional experience for every guest on every visit and are disheartened to learn your stay fell short of our expectations. We value your business and hope for another opportunity to regain your confidence and remain your hotel of choice when traveling to the area. Sincerely, Neil Ruditsky GM

10/10 優異

keena

於 2024 年 3 月住了 1 晚