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关于洛克林-罗斯维尔凯富套房酒店的点评

2.5 out of 5
洛克林-罗斯维尔凯富套房酒店
4420 Rocklin Rd, Rocklin, CA

点评

8.4

很好

10 分 - 超赞。507 条好评，共有 1000 条点评" "
8 分 - 还可以。303 条好评，共有 1000 条点评" "
6 分 - 一般。99 条好评，共有 1000 条点评" "
4 分 - 很差。40 条好评，共有 1000 条点评" "
2 分 - 糟糕。51 条好评，共有 1000 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

hongpeng

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice stuff
2022 年 3 月入住 1 晚
FRONT DESK 于 2022年04月26日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 很差

Liana

Noise
2024 年 5 月入住 2 晚

10/10 超赞

Jeffrey，Porters Lake

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Susan

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a convenient location to shopping, restaurants. It is affordable. I appreciate the special offers/rates that are available frequently. The staff are friendly, professional,helpful. They do an excellent job of keeping everything clean and secure. I’ve stayed here multiple times and will continue to come back.
2024 年 5 月入住 1 晚

2/10 糟糕

Cynthia

不满意：清洁度、员工和服务、住宿条件和设施
I found excrement/feces (human?), smeared on inner fold of clean looking towel in the bathroom vanity. I reported this to hotel staff and to corporate office, nothing was done. Don’t stay in this dirty and gross place.
2024 年 4 月入住 4 晚

4/10 很差

Dominique，Hollywood

与配偶出行, 商务旅客
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Staff at front desk was extremely rude. Both at check in and check out. A/C in room 139 was out of the normal loud as in it needed maintenance. There was a storm nearby and it was the only hotel available. Not a pleasant experience.
2024 年 5 月入住 1 晚

10/10 超赞

Aurora

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The check-in process was very easy. The staff was very friendly! The room was clean.
2024 年 5 月入住 1 晚

8/10 还可以

Sandra

满意：清洁度、员工和服务、住宿条件和设施
Quite
2024 年 5 月入住 1 晚

2/10 糟糕

Francisco Hidalgo，San Jose

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es una ESTAFA, EXPIDIA ES UN compañía que estafa: ES UN AIRBNB no un hotel POR QUÉ NO DICEN QIE ES UN AIRBNB QUE NO DAN SERVICIO DE LIMPIEZA ** NUNCA ** limpiaron la habitación y me dicen en recepción que ellos NO DAN SERVICIO DE LIMPIEZA. EXPIDIA AHORA ES AIRBNB PERO NO LO DICEN
2024 年 4 月入住 4 晚

8/10 还可以

shirley

满意：员工和服务，清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Markus

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Good place; we chose it because of good reviews— and those good reviews are warranted
2023 年 3 月入住 1 晚

8/10 还可以

Debra

2024 年 4 月入住 1 晚

10/10 超赞

Pablo

满意：清洁度、员工和服务、住宿条件和设施
Good service
2024 年 4 月入住 4 晚

8/10 还可以

Weihua

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

6/10 一般

JuliAnn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was really clean and nice. The staff was great, the breakfast was really nice. But absolutely the firmest hardest bed we’ve ever slept on. The floor might’ve been more comfortable. My body ached every morning from trying to sleep on it.
2024 年 4 月入住 3 晚

10/10 超赞

Kenneth，Pine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Third visit, great for multi-day stays. Good breakfast included, friendly helpful staff.
2024 年 4 月入住 3 晚

10/10 超赞

Jose

It’s a ver nice place to stay very quiet and relax with a smile and smile staff I really recommend
2024 年 4 月入住 1 晚

8/10 还可以

gary

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A nice room. Somewhat loud on the freeway side and fast food side. Very nice breakfast. Poor WiFi reception.
2024 年 4 月入住 5 晚

10/10 超赞

Patricia

2024 年 4 月入住 1 晚

8/10 还可以

Gary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice room and good breakfast. Poor wifi
2024 年 4 月入住 1 晚

10/10 超赞

Jessie，Fresno

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
It’s outdated and not a lot to do around it, but the staff and breakfast were wonderful. Room was spacious and parking was easy.
2024 年 4 月入住 1 晚

10/10 超赞

Celene

与家人及幼儿出行, 与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was nice had an outstanding staff and delicious breakfast
2024 年 4 月入住 2 晚

8/10 还可以

Linda，Redding

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚

4/10 很差

Lauren

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The check in person did not acknowledge us when we walked in and kept us waiting for five minutes. There was another man standing on the customer side of the counter who looked like an employee who was scrolling on his phone and telling the front desk person what to change the channel to on the tv. When it was our turn, the front desk guy warned us that 112 of the 120 rooms were booked so there would not be any additional towels, pillows, sheets or blankets. Come to find out, there were no sheets or blankets on the pullout bed so I had to sleep myself and my two older kids on the king bed.
2024 年 4 月入住 1 晚

10/10 超赞

Riley

2024 年 4 月入住 1 晚

8/10 还可以

Marvin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great freeway access
2024 年 3 月入住 1 晚

10/10 超赞

Cindy G

与配偶出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
Everything was pk. The bed a little hard for me and my husband says the eggs were cold.
2024 年 3 月入住 1 晚

10/10 超赞

craig

满意：清洁度、员工和服务、住宿条件和设施
Great service. I watched Nicolas kindly manage a guest that wanted extra help. Well done.
2024 年 2 月入住 1 晚

8/10 还可以

Dave

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施
The staff are friendly. It is a very clean property and well maintained.
2024 年 3 月入住 4 晚

8/10 还可以

James

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Would stay here again. lobby smelt friendly staff Good value Freeway under construction
2024 年 3 月入住 1 晚

10/10 超赞

Mikio，yorba linda

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff
2024 年 3 月入住 1 晚

10/10 超赞

Susan

满意：住宿条件和设施
I appreciate the cleanliness of the property and the staff are friendly and professional.
2024 年 3 月入住 3 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施
Room was clean and breakfast wasgreat
2024 年 3 月入住 1 晚

2/10 糟糕

Laurie

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel smells of mold and musty the minute you walk through the doors. I thought the guys checking in that were in front of us must have had some great weed in their bags but nope…that’s the way the lobby smelled all the night and the next morning. Loud party and running around until about 3:00 am. That was a bummer because I actually needed to sleep but the hard bed didn’t help either. Left with out taking a shower because it was…moldy and dirty. No idea how this place got a an 8.4 rating. The front desk people were super pleasant. No more special than a Motel 6 really. Don’t do it
2024 年 3 月入住 1 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施
The staff are excellent and it is very clean. I would highly recommend it. This was my second time staying there in last 2 mos. Both times on 3rd floor because quiet. The first time the ice machine was out of order and I was disappointed that weeks later it was still out of order. I reported it.
2024 年 2 月入住 3 晚

8/10 还可以

Ronald，Vacavelle

满意：清洁度、员工和服务、住宿条件和设施
Breakfast was good! The heater would come on once in a while very noisy, must of the time it was quiet, it’s older building but very clean, other then that it was very good. Only stayed one night.
2024 年 2 月入住 1 晚

8/10 还可以

Lamont

2024 年 2 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel much nicer than expected Breakfast was tasty Only issue was bath tub drain stopper for taking a bath was not working
2024 年 2 月入住 1 晚

10/10 超赞

Roy，Palo Alto

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Close to highway and super chargers. Close to restaurants. Staff is professional and friendly. Room is quiet and clean. Nice.
2024 年 2 月入住 1 晚

10/10 超赞

Carolyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We could hear the train coming by all night.
2023 年 12 月入住 1 晚

10/10 超赞

Ruth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel; excellent service
2024 年 1 月入住 3 晚

4/10 很差

Brittney

不满意：住宿条件和设施，员工和服务
2024 年 1 月入住 1 晚

10/10 超赞

Lamberto

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay in…
The room is kind of outdated, not modern look but the room is clean. Great location, we will definitely be booking this place again.,
2024 年 1 月入住 1 晚

10/10 超赞

Colleen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly and Responsive Staff
Very smooth check-in process. Front desk checked my door closure the moment I asked. Very clean room. Allowed me to park my motorcycle at the curb near the door for protection from the weather. Very positive experience!
2024 年 1 月入住 1 晚

8/10 还可以

vivian

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

8/10 还可以

Lucylux

2024 年 1 月入住 1 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The outside of hotel is old and outdated. The inside is remodeled, clean and nice. Had a very nice breakfast.
2024 年 1 月入住 1 晚

10/10 超赞

Akil

2024 年 1 月入住 5 晚

8/10 还可以

Jose M

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚