6/10 一般
Dawn
2024年5月28日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Room (king suite) was spacious and comfortable. Well-appointed. No issues with housekeeping and breakfast was also really good.
Docked a couple stars:
1. No airport shuttle. which was advertised. I even called the hotel to confirm this, twice. I was in town from the east coast for 48 hours for a wedding with tight planning/sched, and this cost me an additional $100 in transportation fees.
Please stop advertising the airport shuttle if you cannot provide it!
2. I requested a receipt at checkout. Common practice for me, whenever there is a deposit on my card for incidentals. They promised to email one, or print one while I waited for my cab "because their reports were running." Understandable .... but I never received either one.
Really nice hotel at this price point! But lack of shuttle and receipt not good.
Dawn
於 2024 年 5 月住了 2 晚