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"The overall condition of the hotel is just okay. Everything seems pretty old and outdated. The carpet in our room had seen better days and the room could haven been cleaned better. The breakfast selection was good."

"Amazing "

"They only have a light continental breakfast which does not work for me due to my food allergies so I go out. I miss there hot full breakfast. Parking is plentiful and the location is great. "

"I checked in to a room and within an hour, another guest walked into my room with card access. When I addressed this with staff, they blamed the previous guest for not turning in their key when they requested a room change. I was told their policy was the guest would leave their key in the room when they leave which I find to not be appropriate since they more placed responsibility on the previous guest. There are several opportunities in which the key can be deactivated including when I actually check into the room. I felt blaming the other guest of this mistake and placing responsibility on the previous guest was unprofessional with a lack of care regarding guest safety and I strongly recommend a change in protocol."

"This is the second time I’ve stayed there and it’s in a great location and the staff is friendly"

"We’re so excited that we found triple H ! Clean! Comfortable bed and pillows! Awesome staff! View!!!"

"It’s average"

"This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did."

"Room was fine but there was a very very strange banging noise all night long above us. I should have reported it when it was ongoing but I didn’t. When I did report it, that staff stated they would look into it. "