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凱藝酒店的評價

2.5 out of 5
凱藝酒店
12033 South State Street, Draper, UT

評價

7.4

不錯

10 分評分，優異；1003 則評價中有 280 則" "
8 分評分，不錯；1003 則評價中有 355 則" "
6 分評分，一般；1003 則評價中有 178 則" "
4 分評分，欠佳；1003 則評價中有 115 則" "
2 分評分，很差；1003 則評價中有 75 則" "

7.6/10 

整潔度

7.6/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.2/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務和住宿狀況
Terrible experience
非常糟糕的住宿體驗。櫃檯服務人員為了一個宣稱是我們朋友的醉漢，在半夜兩點鐘不停的騷擾我們，甚至還企圖打開我們的房門，隔天跟值班經理反應居然表現的一副無可耐何的樣子。 如果你在乎住宿安全與住宿品質，訂房前請三思。 Very terrible experience. Front desk stuff disturbed us in 2:00 am for a drunker. Someone who claims he is our friend. They even try to open our door! If you care about safety and sleep quality, please think more before you book the hotel.
於 2018 年 12 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
價格便宜 方便
於 2018 年 10 月住了 1 晚

8/10 不錯

Tzu-Lin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
適合商務
於 2017 年 7 月住了 1 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 5 月住了 1 晚

10/10 優異

Carlos

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was very convenient to almost everything. Breakfast was good. Staff were friendly and helpful. Pool and hot tub were not working. Idk if that is because the time we came, but it was not that big a deal. Really enjoyed our stay and I would stay here again.
於 2024 年 5 月住了 5 晚

10/10 優異

Camee

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

8/10 不錯

Bruce

讚好：整潔度、職員與服務和住宿狀況
Good location! Clean quiet room
於 2024 年 5 月住了 1 晚

4/10 欠佳

Brooke

不滿：整潔度、職員與服務、設施服務和住宿狀況
The housekeeping needs to clean the rooms a lot better. Floor was dirty, AC unit was filthy, bed covers were dirty. Room did not feel clean at all.
於 2024 年 5 月住了 1 晚
Quality Inn 於 2024年5月9日的回應
Hello Brooke On behalf of the entire team, I would like to apologize for failing to exceed your expectations. Your feedback and suggestions mean so much as we use the information you have provided to ensure a positive stay for our guests in the future. We hope you will give us another opportunity to provide you with exceptional service in the future.

8/10 不錯

Michael

家人同遊
讚好：整潔度、職員與服務和設施服務
Good value! Breakfast was good. Pool was nice. Treadmill needs some work. It kept making strange noises and finally just stopped working after running for 30 minutes.
於 2024 年 4 月住了 1 晚
Quality Inn 於 2024年5月13日的回應
Hello Michael,Thank you for taking the time to complete our survey. It is always wonderful to hear from our guests and find out how their stay was with us. Your feedback and suggestions mean so much to us as we use the information you have provided to ensure a positive stay for our guests in the future.We look forward to your future stay with us!

6/10 一般

Shakaib

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
This is a beautiful hotel and very nicely kept. The only problem I had was a very rude and non-welcoming attitude of the lady at the reception at the time of check and check out. I thought that it was a one time deal however she was also serving at the time of breakfast and was equally rude. On the contrary, the Indian Receptionist in the afternoon was a great guy and was very helpful and was able to guide me a lot about the local area and otherwise as well. When I try to check out and try to get information on how to reach the manager, I was only given an email. I have emailed the manager For the last two days in order to give my feedback however I haven’t heard back and probably not. This is a great opportunity, wasted for the management if they wanted to get an honest feedback of And otherwise beautiful Property.
於 2024 年 4 月住了 1 晚

8/10 不錯

Diaz

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Julie

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient.
於 2024 年 2 月住了 1 晚
Quality Inn 於 2024年4月22日的回應
Hello JulieOn behalf of the everyone here at Quality Inn in Draper, I would like to thank you for taking the time to complete our survey. Your feedback means so much to us as we use the information you have provided to ensure a positive stay for our guests in the future. We look forward to your future stay with us!

10/10 優異

Chaouki (Montréal)

讚好：職員與服務和住宿狀況
The personal is very helpful
於 2024 年 4 月住了 2 晚
Quality Inn 於 2024年4月22日的回應
Hello Chaouki,We do appreciate and value your feedback! Your feedback means a lot to us as we use the information you have provided to ensure a positive stay for our guests in the future.We look forward to your future stay with us !

10/10 優異

Nicole

讚好：整潔度、職員與服務和住宿狀況
Excellent as always
於 2024 年 3 月住了 2 晚
Quality Inn 於 2024年4月10日的回應
Hello Nicole,It is always a pleasure to hear back from our valued guests and find out how their stay was at our facility. Your feedback and suggestions mean so much to us as we use the information you have provided to ensure a positive stay for our guests in the future. We look forward to your future stay with us!

8/10 不錯

Nanett

家人同遊
讚好：整潔度和職員與服務
Good place to stay. Quick check-in. Clean room. Decent breakfast. Hotel is outdated but comfortable. Would stay again.
於 2024 年 4 月住了 2 晚
Quality Inn 於 2024年4月10日的回應
Hello NanettThank you for taking the time to complete our survey. Your feedback and suggestions mean so much to us as we use the information you have provided to ensure a positive stay for our guests in the future.

6/10 一般

Shawn

伴侶同遊
讚好：職員與服務
$65 a night so you get what you pay for
於 2024 年 3 月住了 5 晚
Quality Inn Draper UT 於 2024年4月3日的回應
Thank you for taking the time to complete our survey. Your feedback and suggestions mean so much to us as we use the information you have provided ensure a positive stay for our guests in the future.

8/10 不錯

Carolyn

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Breakfast was outstanding. Room 124 had an odor.
於 2024 年 3 月住了 2 晚
Quality Inn 於 2024年4月10日的回應
Hello Carolyn,Thank you for taking out the time to complete our survey. Your feedback and suggestions mean so much to us as we use the information you have provided to ensure a positive stay for our guests in the future. We look forward to your future stay with us!

10/10 優異

tanya

讚好：整潔度、職員與服務和住宿狀況
It was comfortable except the pillows
於 2024 年 3 月住了 3 晚

10/10 優異

Megan

親子同遊
讚好：整潔度、設施服務和住宿狀況
HOT TUB AND POOL was best I've ever had at a hotel, rooms were clean with little things like walls not wipes down or little hair in bathroom. breakfast was great! location was PERFECT. I will be staying here every time i visit SLC now. there was one guest that got arrested end of 1st floor hall, but we were there for 5 days and didn't see any trouble besides when cops came one time. even then I still felt safe! next to aqauairum, bowling ally, try JAMBA up the road and only 20 min from downtown slc!
於 2024 年 3 月住了 4 晚
Quality Inn Draper UT 於 2024年4月3日的回應
It is always wonderful to hear from our guests and find out how their stay was at our facility. Your feedback and suggestions mean so much to us as we use the information you have provided to ensure a positive stay for our guests in the future. We hope to see you again soon !

10/10 優異

Nate

親子同遊
讚好：職員與服務、設施服務和住宿狀況
The staff was very helpful our whole stay. The pool was clean, and when we asked for towels they reacted fast and courteous. The staff member even went around the whole area and cleaned it up. Best hotel for location next to the aquarium. The price could not be beat! Will stay again if ever in that area.
於 2024 年 3 月住了 3 晚

10/10 優異

Paige

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was clean with very friendly workers.
於 2024 年 3 月住了 2 晚

2/10 很差

Christopher

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Hotel was fairly gross, and beyond loud. The room next to ours had police activity at 3am which was incredibly alarming. We woke up to banging and slamming and cops banging on the door. I would ask for a refund but doubt I’ll get one and will never stay there again.
於 2024 年 3 月住了 1 晚
Quality Inn Draper UT 於 2024年3月26日的回應
Hello Christopher,On behalf of the entire team at Quality Inn in Draper, I would like to thank you for taking the time to complete a review.We would like to apologize for failing to exceed your expectations. We always encourage our guests to utilize our 24/7 front desk service for any concerns you may have during your stay. If you are not satisfied with your room, you are more than welcome to contact the front desk and we will do whatever we can make your stay more enjoyable. If need be, either switch your room or offer and upgrade as well.Your feedback is important to us as we use the information you have provided to ensure a positive stay for our guests in the future. We do hope you will give us another opportunity to provide you with exceptional service in the future.Sincerely Quality Inn

10/10 優異

Camee

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient for our needs! Awesome staff
於 2024 年 3 月住了 1 晚

10/10 優異

Ben

商務旅客
讚好：職員與服務和住宿狀況
It was okay
於 2024 年 3 月住了 1 晚

10/10 優異

Russell

於 2024 年 3 月住了 1 晚
Quality Inn Draper UT 於 2024年4月3日的回應
Thank you for taking the time to complete our survey. Your feedback and suggestions mean so much to us as we use the information you have provided to ensure a positive stay for us in the future. We look forward to your future stay with us!

2/10 很差

Dustin

家人同遊
不滿：整潔度和住宿狀況
This place is in need of repairs, and rooms are dirty light fixtures are leaking rust water onto lens.
Quality Inn Draper UT 於 2024年3月25日的回應
HelloOn behalf of the entire team at Quality Inn in Draper, I would like to thank you for taking the time to complete our survey. It is our constant effort to ensure our guests have the best experience possible. We apologize that we failed to exceed your expectations. Your feedback and suggestions mean so much to us as we use the information you have provided to ensure a positive stay for our guests in the future.We hope you will give us another opportunity to provide you with exceptional service in the future.SincerelyQuality Inn Draper

8/10 不錯

Patrick

家人同遊
讚好：職員與服務
This property is in need of upgrades and remodel.
於 2024 年 3 月住了 4 晚

10/10 優異

Matthew

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing spot, really cheap. Room was quite clean and the bed was comfortable.
於 2024 年 2 月住了 5 晚

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only thing I would add is the beds are very springy, my husband is a toss and turner type a guy and everytime he moved it was like i was going to fly to Jupiter. The staff is extremely nice and kind. Definitely ( even with lack of sleep ) it was nice to stay at this hotel ❤
於 2024 年 2 月住了 2 晚

10/10 優異

Salvador

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

4/10 欠佳

Matthew

讚好：職員與服務
不滿：整潔度和住宿狀況
Dirty in a lot of areas, needed many upgrades and renovations.
於 2024 年 2 月住了 1 晚

6/10 一般

Kyle

多人同遊
it was okay you get what your pay for
於 2024 年 2 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Besides a few cosmetic issues, could not ask for better for the price. The hotel pool was heated warmer then many other hotel pools we have been to, which was a perk.
於 2024 年 2 月住了 2 晚

2/10 很差

Rick

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Very clean and the staff was friendly. TV did not work and the closet door was broken. Would not stay here again. Breakfast was good though
於 2024 年 2 月住了 1 晚
Quality Inn Draper UT 於 2024年3月8日的回應
Hello On behalf of everyone at the Quality Inn in Draper, I would like to thank you for taking out the time to complete our survey. We apologize for failing to exceed your expectations. Your feedback is important to us as we will use the information you have provided to ensure a positive stay for our guests in the future.We do hope you will give us another opportunity to provide you with exceptional service in the future.Sincerely Quality Inn Team

10/10 優異

TAMMY

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚

6/10 一般

Jamie

家人同遊
讚好：客房舒適度
於 2024 年 2 月住了 1 晚

6/10 一般

Skyler

於 2024 年 2 月住了 3 晚

10/10 優異

ReaAnna (Evanston)

家人同遊, 親子同遊
讚好：設施服務
The staff that checked us in was patient and kind. He smiled and was truly engaged in what he was doing. Not distracted or trying to do more that one thing. You could tell he enjoyed his job.
於 2024 年 2 月住了 1 晚

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
Everything was very nice.
於 2024 年 2 月住了 1 晚

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
Freeway traffic makes it impossible to get a full night sleep. Cable TV did not work. Coffee maker on/off button did not work.
於 2024 年 1 月住了 1 晚

10/10 優異

fridel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellente stay.
my third time staying there, and it was always a great experience.
於 2024 年 1 月住了 2 晚

10/10 優異

fineline

商務旅客
讚好：整潔度、職員與服務和客房舒適度
We had a terrible experience at another hotel, and found this gem! Good beds, clean rooms, good breakfast, quiet. And the price was right!
於 2024 年 1 月住了 1 晚

10/10 優異

Wilfredo

讚好：整潔度和職員與服務
.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Gracie

不滿：整潔度、職員與服務和住宿狀況

10/10 優異

Misty

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great stay!
Cost was great for the stay, very clean and friendly staff. Complimentary breakfast was good.
於 2024 年 1 月住了 2 晚

10/10 優異

Carlos

於 2024 年 1 月住了 1 晚

6/10 一般

Gisselle

不滿：設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Sonya

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly & clean
The staff was very welcoming, friendly and kind. The room/bathroom was clean. There was a horrific snow storm that hit during my stay. Thankfully the heat was hot and so was the water. The room was dated but very clean. The pool area was very clean. It was perfect for a work trip.
於 2024 年 1 月住了 5 晚

8/10 不錯

Elizabeth

不滿：設施服務和住宿狀況
The proximity to attractions is great but the amenities are not being maintained. The pool has mold/algae growing on the side, the paint on the pool room ceiling is peeling and metal fixtures are rusty. The exercise machines don’t work and staff pretended not to know this.
於 2024 年 1 月住了 1 晚

10/10 優異

Spencer

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚