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鹽湖城 - 市中心萬豪原住酒店的評價

3 out of 5
鹽湖城 - 市中心萬豪原住酒店
285 W Broadway, Salt Lake City, UT

評價

8.2

很好

10 分評分，優異；687 則評價中有 329 則" "
8 分評分，不錯；687 則評價中有 207 則" "
6 分評分，一般；687 則評價中有 66 則" "
4 分評分，欠佳；687 則評價中有 50 則" "
2 分評分，很差；687 則評價中有 35 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

2/10 很差

Su chao

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
非常可怕的酒店
房間有蟑螂且非常多，非常糟糕的酒店
於 2019 年 9 月住了 1 晚
David Beckstrand 於 2019年9月10日的回應
Please accept our apologies Su. I'm sorry you did not have a more pleasant stay.

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
住这家酒店的代价
说可以免费停车，这个酒店的停车场和一个公寓的停车场在一起，没有明显标示显示不可以停车，酒店门口已经停满了车，我们就停在略远一点的车位，在我们check in的时候，短短半个小时以后，我们把行李送回房间，准备出来把车停到服务员告诉我们的地下停车位，结果看到车被放到拖车上，我们莫名其妙，拖车员说我们非法停车，我们解释无果，最后还是被拖走，前台给我们很熟练的写一个电话，让我门去取车，我猜测不只我们北拖过！打了一个Uber过去，看到另外一对欧洲母女，也在等取车，各自被罚了将近300刀，取回车！这是一个非常不愉快的住宿！终身难忘！

10/10 優異

BO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

zhang (shanghai)

讚好：整潔度和客房舒適度
不滿：職員與服務
lost 600dollars money
soso bad ，last week i stay in here2nights，Forgot my monebag in save，when i arrived yellowstone i call the front desk，they call back looking for it，it's ok，27/07，today i back to pick up my money bag ，cash nothing left，my god，about 600dollars， i hurry goto next station，not call 911，bad service

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Jose

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
All good
於 2024 年 5 月住了 4 晚
Clarisa 於 2024年5月21日的回應
Jose,We appreciate you taking the time to let us know about your experience while staying with us. We are happy that the hotel met your expectations. We hope to see you again soon.

10/10 優異

Sandra G.

伴侶同遊, 寵物同遊
讚好：設施服務和住宿狀況
All was good
於 2024 年 2 月住了 2 晚
Clarisa 於 2024年5月15日的回應
Sandra,We are so happy to hear that you enoyed your stay! We hope to see you again soon!

10/10 優異

Eva

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
staff friendly and efficient.
於 2024 年 4 月住了 4 晚
Clarisa 於 2024年5月6日的回應
Dear Eva,Thank you for staying with us, and for the feedback you have taken the time to provide. We hope to see you again soon!

10/10 優異

Mayra

讚好：整潔度、職員與服務和住宿狀況
The rooms were nice
於 2024 年 4 月住了 1 晚
Clarisa 於 2024年4月29日的回應
Dear Mayra,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay and we hope to see you again the next time that you are in the area.

8/10 不錯

Lisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Clarisa 於 2024年4月29日的回應
Dear Lisa,We appreciate you taking the time to leave us a review. Please come see us again soon!

10/10 優異

Yesenia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Clarisa 於 2024年4月18日的回應
Thank you for your review! We hope to see you again soon!

6/10 一般

Seriena

伴侶同遊
讚好：整潔度和住宿狀況
The employees look like there just tired and done with there job. Late night front desk will sit there and make you come get your own stuff while they play on there phone. Other than that very clean!
於 2024 年 4 月住了 1 晚
Clarisa 於 2024年4月8日的回應
Dear Seriena,Thank you for the feedback you have provided.I apologize that the service you received was not up to standard. Recieving warm and friendly service from our staff is our main priority, and Im sorry that we missed the mark. I will discuss your review with the staff in an effort to continuously evaluate areas for improvement.I hope we get another opportunity to provide you with the customer service that you deserve.

8/10 不錯

Kim Allen

讚好：整潔度、職員與服務和住宿狀況
Outstanding stay, friendly staff
於 2024 年 3 月住了 10 晚
Clarisa 於 2024年3月22日的回應
Thank you for your review! Your feedback will be shared with the hotel team to recognize them for their great customer service.We hope to see you again soon!

4/10 欠佳

Gary

於 2024 年 3 月住了 6 晚
Clarisa 於 2024年3月29日的回應
We appreciate you taking the time to leave us a review regarding your stay.It appears that your stay was unsatisfactory. We apologize for any inconveniences that you experienced, and we hope to do better in the future.

6/10 一般

Maria

於 2024 年 2 月住了 3 晚
Clarisa 於 2024年3月25日的回應
Thank you for your review.We hope to see you again in the future.

8/10 不錯

Scott

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Clarisa 於 2024年2月20日的回應
Thank you for your review! We hope to see you again soon!

8/10 不錯

ron

Tired old friend
Have stayed years ago at this property. It’s located just a few blocks from the downtown center, which is a plus. Stayed 3 nights but charged 4 days parking. Charged for internet which should have been free since I am Bonvoy member. Room temperature was barely comfortable despite adjusting thermostat. Breakfast was always the same (I pitty those who stay here weeks at a time). Parking Saturday night was impossible if not for desk clerk who voluntarily moved her vehicle to allow us to park. I was surprised at the pricing and mistakenly thought that I had scored a great deal. Not so. Probably paid too much. Not likely to return.
於 2024 年 2 月住了 3 晚
Clarisa 於 2024年2月20日的回應
Ron,We appreciate you sharing some feedback about your recent stay with us. Im so sorry to hear about the issues you experienced regarding parking, the temperature of your room and the other issues mentioned. I will share your comments with the hotel team to address the issues mentioned and to continuously evaluate areas for improvement.

10/10 優異

Philip

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great
於 2024 年 2 月住了 2 晚
Clarisa 於 2024年2月20日的回應
Thank you for your response, and the feedback that you have taken the time to provide. We are so thrilled that you had a great experience, and we hope to see you again soon!

10/10 優異

Sandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and fabulous price. Close to everything. Clean rooms. The staff was wonderful
於 2024 年 2 月住了 2 晚
Clarisa 於 2024年2月20日的回應
Sandra,Thank you for letting us know about your recent experience during your stay with us. We are happy to hear that you found our location convenient and that the staff and cleanliness of our guest rooms met your expectations.We hope to get another opportunity to serve you in the future.

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Front desk staff were friendly and helpful. Room were clean and comfortable.
於 2024 年 1 月住了 2 晚
Clarisa 於 2024年1月23日的回應
Thank you for the review! We hope to see you again soon!

10/10 優異

Erika

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Clarisa 於 2024年1月25日的回應
Thank you for your feedback! Please come again soon!

2/10 很差

Joshua

於 2024 年 1 月住了 2 晚
Clarisa 於 2024年1月19日的回應
We appreciate you taking the time to leave us a review. I apologize that you were unsatisfied with your stay. Here at the Residence Inn, we pride ourselves in offering nice ammenities and a comfortable stay at a reasonable price, and I am sorry that this was not your experience.We hope to get another opportunity to serve you in the future.

10/10 優異

Shydra (Spanish Fork)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This met our expectations. We were there to meet friends for dinner. Easy walk and convenient location for shopping and dinning. Beds were comfortable with nice amenities in the rooms. Plates, cups, pots, pans all cooking things needed to make a meal. Shampoo, conditioner and soap in the bathrooms. Would stay again.
於 2024 年 1 月住了 1 晚
Clarisa 於 2024年1月11日的回應
Thank you for sharing your experience while staying with us! We are happy to hear that our property fit your needs and that you found your stay enjoyable! We hope to see you again soon!

8/10 不錯

David

於 2023 年 12 月住了 1 晚
Clarisa 於 2024年1月8日的回應
Thank you for leaving us a review! Please come again soon!

10/10 優異

Mario

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Clarisa 於 2024年1月8日的回應
Thank you for taking the time to share some feedback. We hope to see you again soon!

10/10 優異

Max

讚好：住宿狀況
於 2024 年 1 月住了 1 晚
Clarisa 於 2024年1月8日的回應
Thank you for your feedback!

10/10 優異

Cynthia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good clean hotel.
於 2023 年 12 月住了 2 晚
Clarisa 於 2024年1月5日的回應
Thank you for taking the time to leave us a review! We hope to see you again soon.

10/10 優異

Kyle

家人同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was a little skeptical to come to this property after reading some of the reviews. However this was one of the best hotels I've been to in a very long time. We stayed in a two-bedroom unit and it was amazing. It even had a washer and dryer! You can't beat the quality, ammenities and price anywhere in the area. Super friendly staff, everything was spotless, and a great breakfast!! Buffet style items. We will be back!
於 2023 年 12 月住了 2 晚
Clarisa 於 2023年12月31日的回應
Thank you for taking the time to share your experience with us!We are so happy to hear that you enjoyed our two-bedroom suite, and that the amenities were to your satisfaction.We hope that we get another opportunity to serve you the next time that you are in the area.

6/10 一般

Paul

於 2023 年 12 月住了 3 晚
Clarisa 於 2023年12月21日的回應
Thank you for your feedback! We hope to welcome you again in the future.

8/10 不錯

Andrea

於 2023 年 12 月住了 1 晚
Front desk 於 2023年12月21日的回應
Thank you for choosing our Residence Inn downtown for your stay. We are glad to hear that you enjoyed your stay. Come visit us again next time you are in Salt Lake.Front desk

10/10 優異

Janel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Plenty of room.
於 2023 年 12 月住了 1 晚
Clarisa 於 2023年12月19日的回應
Thank you for your feedback! We hope to see you again soon!

10/10 優異

Brooke

於 2023 年 12 月住了 1 晚
Clarisa 於 2024年1月8日的回應
Thank you for your feedback. We hope to see you again in the future.

10/10 優異

Erica

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay at hotel.
於 2023 年 12 月住了 1 晚
Clarisa 於 2023年12月13日的回應
Thank you for your feedback! Please come again soon!

8/10 不錯

Tim

商務旅客, 多人同遊
讚好：整潔度和職員與服務
This is a very nice property. Very convenient to the medical facilities. Our room was excellent, very clean, quiet, comfortable and large. The outside was somewhat dirty, parking was very scarce. The breakfast was outstanding, food great, excellent variety, very clean, spacious breakfast room. Staff nice and accommodating.
於 2023 年 12 月住了 1 晚
Clarisa 於 2023年12月13日的回應
Thank you for taking the time to share some feedback regarding your recent stay with us.We hope to see you again the next time that you are in the area.

10/10 優異

Luis (Baldwin Park)

於 2023 年 12 月住了 1 晚
Clarisa 於 2023年12月30日的回應
Thank you for your feedback. Please come again soon!

10/10 優異

Joey

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The rooms are perfect! The staff was friendly. And the breakfast was great. Perfect for our family weekend staycation for Christmas.
於 2023 年 11 月住了 1 晚
Blake Decker 於 2023年12月5日的回應
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property with free parking. Rooms were clean but property starting to show its age. Area around is full of homeless - a problem for many large cities and SLC no exception.
於 2023 年 11 月住了 1 晚
Blake Decker 於 2023年12月5日的回應
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and helpful. Will definitely stay there again
於 2023 年 11 月住了 2 晚
Blake Decker 於 2023年12月5日的回應
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

4/10 欠佳

Jonathan

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Breakfast was amazing. Gym was rundown filthy and OLD
於 2023 年 11 月住了 1 晚
Clarisa 於 2023年12月1日的回應
Thank you for your feedback!I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement.We hope to see you again in the future.

10/10 優異

Mike

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really like this hotel, room was very nice, clean and comfortable. Breakfast was ok, we prefer better cooked options then frozen eggs and sausage.
於 2023 年 11 月住了 1 晚
Clarisa 於 2023年12月4日的回應
Thank you for your feedback! We hope to see you again in the future!

8/10 不錯

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff were fantastic. So was the breakfast. The noisy plumbing and heater were lass fantastic.
於 2023 年 11 月住了 1 晚
Clarisa 於 2023年11月21日的回應
Dear Gary,We appreicate the feedback you have taken the time to provide. I am happy to hear that you enjoyed our complimentary hot breakfast and that the staff was able to make your stay enjoyable.In regards to the maintenance issues, I will share your feedback with the Chief Engineer in an effort to continuously improve our guest experience.We hope to see you again in the future.

10/10 優異

Amy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Clarisa 於 2023年11月21日的回應
Dear Amy,Thank you for taking the time to share your experience with us!Please come again soon!

10/10 優異

Carolyn

於 2023 年 11 月住了 3 晚
Blake Decker 於 2023年12月7日的回應
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 優異

Trilby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Clarisa 於 2023年11月14日的回應
Dear Trilby,Thank you for your feedback. We are thrilled that you enjoyed your stay with us, and we hope to see you again in the future.

10/10 優異

Masahiko (Kawasaki)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff of this hotel are all amazing. I would stay here again if I ever have the opportunity to come to Salt Lake City again, just based on their service.
於 2023 年 10 月住了 6 晚
Clarisa 於 2023年10月26日的回應
Dear Masahiko,Thank you for the wonderful feedback. We look forward to seeig you again in the future.

10/10 優異

Ronald Khari

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
great
於 2023 年 10 月住了 3 晚
Clarisa 於 2023年10月25日的回應
Dear Mr. Khari,Thank you for your review! Please come again soon!

10/10 優異

Bill

讚好：整潔度、職員與服務和住宿狀況
Ok
於 2023 年 10 月住了 1 晚
Clarisa 於 2023年10月23日的回應
Dear Bill,Thank you for your feedback. We hope to see you again soon!

10/10 優異

Mario

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Place was clean and well taken care of. Will definitely stay again
於 2023 年 10 月住了 1 晚
Clarisa 於 2023年10月23日的回應
Dear Mario,Thank you for taking the time to share your experience while staying with us.We appreciate your feedback and we use it to provide a better experience for you, and future guests like you.We hope to see you again in the future.

8/10 不錯

Shealyn

於 2023 年 10 月住了 2 晚
Clarisa 於 2023年11月7日的回應
Dear Shealyn,Thank you for taking the time to leave us a review! We hope to see you again the next time that you are in the area.

10/10 優異

Dalik

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Clarisa 於 2023年10月10日的回應
Thank you for your review! We hope to see you again soon!