“Good:
The hotel is well located and impressive in its public areas.
All the staff are friendly and polite
The breakfast is very good
Not so good:
The room itself was not too impressive. The room was stuffy, safe didn’t work, and the shower was a trickle.
Overall location 10 out of 10 so if you are out and about exploring York all day and arriving/departing by train it would be good choice. If you want to relax in your room then I would recommend a different room category or another hotel. ”
“Good hotel, liked our room and how close to pool area it was, only grumble was they didn’t service our room after 1st night so we didn’t have towels to use but this was put right ”
“Stayed here for a night, wished to stay more nights! It's luxury and cozy, the food and drink seemed to be great, haven't have a chance to try though. It was a high class hotel at accessible location, the price was friendly, will definitely recommend to anyone visiting York.”
“We were greeted by a cheerful young man who ordered a taxi for us. Our room was on the top floor with no lift- a trudge with the cases. A small, dark but clean room. Mattress was rather hard. The fan in the shower room was ridiculously loud. Breakfast was a great help yourself spread. The spa was lovely. ”
“Hotel was very nice. I parked in the hotel lot, in a very small space. I wondered whether the adjacent car would dent my car while extracting their car.
No bidet or washlet.”