私人泳池

拉卡提亞渡假村及水療中心的評價

4 out of 5
拉卡提亞渡假村及水療中心
16641 La Cantera Pkwy, San Antonio, TX

評價

8.8

優異

10 分評分,優異;1075 則評價中有 713 則" "
8 分評分,不錯;1075 則評價中有 159 則" "
6 分評分,一般;1075 則評價中有 100 則" "
4 分評分,欠佳;1075 則評價中有 58 則" "
2 分評分,很差;1075 則評價中有 45 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Zhiqiang

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good !
於 2021 年 12 月住了 1 晚

10/10 優異

Matthew

於 2024 年 5 月住了 2 晚

10/10 優異

Madeline

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this hotel so much. Amazing staff that were SO friendly from beginning to end. Super clean room and the housekeeper left us a sweet note. Beautiful property. Pools are 10/10. We will definitely be staying here again.
於 2024 年 5 月住了 2 晚
Camila Frederico, General Manager 於 2024年5月20日的回應
Hi Madeline,That you very much for your review and comments. We truly appreciate you taking the time to share your experience with us!We hope that you will return again when another opportunity arises in the near future.Thank you for your business, we appreciate it!

10/10 優異

Meredith

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Time after time, La Cantera delivers consistent service, good food, and spectacular views. We love our time here. We will be back again soon!
於 2024 年 5 月住了 1 晚
Camila Frederico, General Manager 於 2024年5月14日的回應
Hello Meredith,Thank you very much for your review and comments regarding your recent experience at our resort.We are glad to hear that you enjoyed your stay with us!We hope that you will continue to make La Cantera your home away from home and return to visit again in the near future.Have a wonderful day,

10/10 優異

Gabriel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place!
於 2024 年 5 月住了 3 晚
Camila Frederico, General Manager 於 2024年5月7日的回應
Hello Gabriel,Thanks so much for taking the time to share your feedback, we truly appreciate it!We hope to welcome you back again in the near future, when your plans bring you back to the San Antonio hill country.Thanks again!

10/10 優異

ana maria de los dolores cervera

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy bien buena atención y muy bonito el lugar
於 2024 年 5 月住了 3 晚
Camila Frederico, General Manager 於 2024年5月6日的回應
Hello Ana Maria,Thank you for sharing your comments regarding your visit to our beautiful resort.We appreciate your time and certainly your business and hope that you will be back to stay again in the near future!Have a wonderful day,

6/10 一般

Vanessa

家人同遊
讚好:設施服務和住宿狀況
Check in could have been better
於 2023 年 3 月住了 1 晚
Camila Frederico, General Manager 於 2024年5月6日的回應
Hi Vanessa,Thank you for taking time to share your feedback regarding your recent stay. We sincerely apologize for any inconvenience you encountered due to the check-in process.We will share your comments with our team in an effort to ensure that the same situation does not occur in the future.Thanks again,

6/10 一般

Scott

多人同遊
讚好:設施服務
不滿:住宿狀況
The exterior areas of the property are beautiful, but the interior of the building and rooms are very outdated and drab, making it appear dirty. The service was hit or miss, with a few staff members going above and beyond, but other times we encountered no staff near the pool or had food items just never delivered. For the high price, I expected a much nicer product and better service. I would value the resort worth $300/night or less.
Camila Frederico, General Manager 於 2024年5月1日的回應
Hello Scott,We sincerely apologize that your recent visit did not meet your, nor our, expectations. We appreciate your efforts in sharing this feedback with us. In our practice of continually evolving our service methods, we have shared your comments with our team. Ultimately, we thank you for the time you have taken in communicating your experience to us and for your business. We hope you have a wonderful day,

10/10 優異

Lamont

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a great experience Andrea was very helpful and accommodating. Service and stay was 10/10!!
於 2024 年 4 月住了 1 晚
Camila Frederico, General Manager 於 2024年4月23日的回應
Hi Lamont,Thank you very much for taking the time to share your recent experience with us!We are glad to hear that you enjoyed your stay and certainly appreciate you giving our associate, Andrea a shout-out.We hope that you will have the opportunity to visit our beautiful resort again in the near future.Thank you for your business and we look forward to your next visit!

10/10 優異

Amy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the resort for a quick spa getaway but book early or you won’t get in!
於 2024 年 2 月住了 1 晚
Camila Frederico, General Manager 於 2024年4月18日的回應
Hi Amy,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!

10/10 優異

Salvador

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Camila Frederico, General Manager 於 2024年5月10日的回應
Hello Salvador,Thank you so much for your time in sharing your review regarding your recent stay at our resort.We truly appreciate your feedback and look forward to the next time you are able to return.Thanks again!

10/10 優異

Shanna

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
Camila Frederico, General Manager 於 2024年5月10日的回應
HI Shanna,We appreciate you taking the time to share your review with us; we truly appreciate it.Thank you for your business and we hope to welcome you back to our beautiful resort again sometime in the near future.Have a wonderful day,

6/10 一般

Michael (Austin)

讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Ever

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Top notch customer service all the way from my vehicle, the 7th floor was amazing
於 2024 年 4 月住了 1 晚
Camila Frederico, General Manager 於 2024年4月8日的回應
Hello!Thank you for sharing your comments regarding your visit to our resort.It thrills us to hear that you enjoyed your stay on SEVEN, and we hope that you will be back to visit again when you are back in the San Antonio hill country.Thanks again!

10/10 優異

Daniel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place Ava excellent staffs. No issues!
於 2024 年 4 月住了 3 晚
Camila Frederico, General Manager 於 2024年4月8日的回應
Hi Daniel,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!

10/10 優異

Andrea

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always so elegant and lovely we come back every year!
於 2024 年 4 月住了 1 晚
Camila Frederico, General Manager 於 2024年4月8日的回應
Hi Andrea,Thank you for taking the time to share your feedback regarding your recent visit to our resort.We truly appreciate your kind comments and hope that you continue to make La Cantera your home away from home. We look forward to welcoming you back again in the near future!Have a wonderful day,

2/10 很差

Eduardo Sandoval

於 2024 年 3 月住了 3 晚
Camila Frederico, General Manager 於 2024年4月29日的回應
Hello Eduardo,Thank you for sharing your review; we are very sorry that you did not have a great experience while visiting our resort. We sincerely apologize for any inconvenience you encountered during your stay, and hope that you will reconsider returning to provide us another opportunity to extend our very best.Have a wonderful day,

10/10 優異

Sergio Alejandro

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Un lugar perfecto para entretenimiento para mis hijos de 8 años, un lugar perfecto para mi esposa ya que esta "The shops at La Cantera" y un dia relajado de Golf.
於 2024 年 3 月住了 2 晚
Camila Frederico, General Manager 於 2024年4月2日的回應
Hello Sergio!We are so glad to hear that you and your family enjoyed such a wonderful stay with us!Thank you for taking the time to share your comments and we look forward to your next visit.We appreciate your business!Have a wonderful day,

10/10 優異

emily

於 2024 年 3 月住了 4 晚

10/10 優異

Jorge (Mexico)

伴侶同遊
讚好:整潔度和職員與服務
Magnífico
於 2023 年 12 月住了 3 晚
Camila Frederico, General Manager 於 2024年3月28日的回應
Hello Jorge!We appreciate your comments regarding your stay at our resort and are glad to hear that you thought our resort was "Magnifico"!Thank you for your business and we look forward to welcoming you back when another opportunity arises.Have a wonderful day,

10/10 優異

daniel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very kind. Golf course was in great shape. Restaurants left a lot to be desired as they were pretty lackluster.
於 2024 年 3 月住了 2 晚
Camila Frederico, General Manager 於 2024年3月26日的回應
Hello Daniel,Thanks so much for taking the time out of your day to share your resort experience with us; we truly appreciate it!We are glad to hear that you enjoyed our golf course and appreciate you mentioning our staff in your review.Please accept our sincere apology for any inconvenience you encountered due to dining issues you encountered during your visit to our restaurants.We appreciate your business and hope to welcome you back again in the near future.

10/10 優異

Pedro

於 2024 年 3 月住了 3 晚
Camila Frederico, General Manager 於 2024年5月10日的回應
Hello Pedro,Thank you for taking the time to share a review on your stay at our beautiful resort. We hope you will return to our resort when another opportunity arises in the future.Thanks again,

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 4 晚
Camila Frederico, General Manager 於 2024年3月25日的回應
Hi David,Thanks so much for sharing your experience with us. We appreciate your business and look forward to the next time you are able to visit.Have a wonderful day!

6/10 一般

Danielle

親子同遊
讚好:設施服務和住宿狀況
不滿:職員與服務
We were very disappointed with our stay. The gentleman at check in wasn’t very nice or welcoming. They didn’t ever come and clean our room. The nicest interaction we had was with the lady at the coffee bar. Hopefully they can work on their hospitality. It’s a shame that it’s expensive and they aren’t welcoming at all. The property is beautiful.
於 2024 年 3 月住了 2 晚
Camila Frederico, General Manager 於 2024年3月20日的回應
Hello Danielle,Thank you for taking the time to share your comments regarding your stay with us. We are very sorry to hear that you had a disappointing experience and sincerely apologize for any inconvenience you encountered.We appreciate your business and hope that you will consider returning to our resort when another opportunity arises.Thanks again and we hope you have a wonderful day!

10/10 優異

Aaron

於 2024 年 3 月住了 2 晚
Camila Frederico, General Manager 於 2024年5月10日的回應
Hi Aaron,Thanks very much for taking the time to share your review, we truly appreciate it!We look forward to welcoming you back again in the near future.

10/10 優異

Chason

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here for a weekend as a family of four. It was perfect! Shopping and dining were wonderfully located close to our stay. Plus, being right by Six Flags Fiesta Texas was helpful as both our kids couldn’t wait to ride some roller coasters. The resort was clean, staff was very friendly, and overall a great place.
於 2024 年 3 月住了 2 晚
Camila Frederico, General Manager 於 2024年3月19日的回應
Hello Chason,Thank you very much for taking the time to share your experience with us.It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country!Thank you for your business and we hope to welcome you again sometime soon.

10/10 優異

Zaccaria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
Camila Frederico, General Manager 於 2024年3月19日的回應
Thank you for your review, we appreciate you taking the time to share your experience with us!We hope you will return again when you have another opportunity and want to enjoy our resort.Have a wonderful day,

10/10 優異

Martina

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the property, just be ready to tip the shuttle bus driver and the bellhops!
於 2024 年 3 月住了 4 晚
Camila Frederico, General Manager 於 2024年3月19日的回應
Hello Martina,Thank you for taking the time to share your feedback regarding your stay!We appreciate your business and look forward to welcoming you back again soon!Have a wonderful day,

10/10 優異

MATTHEW

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Been visiting here for 20 years. Always great service. It’s time to update the restrooms and the pools need a little work but overall a great place to stay.
於 2024 年 3 月住了 3 晚
Camila Frederico, General Manager 於 2024年3月19日的回應
Hello Matthew,Thank you for your review and taking the time to share your feedback with us!We have great news - we are planning to undergo a complete rooms renovation starting this June!We hope you will take the opportunity to return to La Cantera when another opportunity arises.Thanks again!

10/10 優異

Paula

伴侶同遊
Consistently great. One of our favorite Staycation spots
於 2024 年 3 月住了 2 晚
Camila Frederico, General Manager 於 2024年3月19日的回應
Hi Paula,We are so glad to hear that La Cantera is your favorite Staycation locations; we appreciate your business and look forward to your next visit!Have a wonderful day,

2/10 很差

Stephen

於 2024 年 3 月住了 3 晚

10/10 優異

Ryan

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Christine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La Cantera is really great! Excellent staff! Food choices are amazing and the views are incredible! ☺️
於 2024 年 3 月住了 3 晚
Camila Frederico, General Manager 於 2024年3月28日的回應
Hi Christine,We appreciate you taking the time to share your comments regarding your recent stay at our resort! We are thrilled to hear that you thoroughly enjoyed your visit, and we hope that you make La Cantera Resort your home away from home.Thank you for your business; we hope to see you again soon!

10/10 優異

Karla

讚好:整潔度、職員與服務和住宿狀況
love it
於 2024 年 3 月住了 1 晚
Camila Frederico, General Manager 於 2024年3月4日的回應
Hi Karla,Thanks so much for your review! We're so glad to hear that you enjoyed your stay with us.We appreciate your business and look forward to welcoming you back in the near future.Have a wonderful day,

6/10 一般

samuel

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
The bathroom had mold in shower tub area, large broken tile next the toilet, no or not working bathroom fan leaving the steam to linger for a while until cleared. There was a small fridge but it was barely cold. The ice machine had no clear indiction where it was located so I had to wander around for awhile until located. For the overall price it was not worth it.
於 2024 年 2 月住了 1 晚
Camila Frederico, General Manager 於 2024年2月26日的回應
Hello Samuel,We are very sorry to hear that your experience during your stay was not up to your expectations. Please accept our sincere apology for any inconvenience you encountered due to the issues with the bathroom and refrigerator in your room.It's never easy to when we do not live up to our guests' or our own expectations, but through communication we can ensure that these situations do not occur in the future.We appreciate you taking the time to share your experience and hope that you will consider returning to stay with us again in the future. We are happy to share good news - our rooms will undergo a full renovation beginning in June! Thanks again, and we hope you have a wonderful day.

8/10 不錯

Roman

讚好:整潔度、職員與服務和住宿狀況
👍
於 2024 年 2 月住了 1 晚

10/10 優異

Bruce

於 2024 年 2 月住了 5 晚

10/10 優異

Rossana G.

伴侶同遊
Manicured gardens, friendly staff
於 2024 年 2 月住了 4 晚
Camila Frederico, General Manager 於 2024年2月21日的回應
Hello Rosana,We appreciate you taking time to provide us with your feedback regarding your recent visit to our resort!Thank you for your business and we look forward to welcoming you back on your next stay.Have a wonderful day,

4/10 欠佳

Angelica

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Camila Frederico, General Manager 於 2024年2月20日的回應
Hello Angelica,Thank you for taking time to share your review with use. We are sorry to hear that you did not receive the excellent guest service that La Cantera is well-known for. We sincerely apologize for any inconvenience you encountered during your stay.We hope that you will reconsider returning to our beautiful resort when another opportunity arises.Thanks again!

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place
於 2024 年 2 月住了 1 晚
Camila Frederico, General Manager 於 2024年2月16日的回應
Hello Marla,Thanks very much for taking the time to share your review; we certainly appreciate your comments!We look forward to welcoming you back whenever your travels bring you back to the San Antonio Hill Country.Have a wonderful day,

10/10 優異

Don

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Gonzalo

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Patricia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 2 月住了 1 晚

10/10 優異

Angelica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

susan

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staycation SA
We stayed at The Villas at La Cantera. Highly recommend—beautiful setting, nice room, great atmosphere, quiet. It was a staycation but felt like a true getaway.
於 2024 年 1 月住了 1 晚
Camila Frederico, General Manager 於 2024年1月30日的回應
Hello Susan!Thanks so much for taking the time to share your comments regarding your visit to our beautiful resort!We are glad to hear that you enjoyed your stay and hope that you continue to make La Cantera your home away from home.Thank you for your business and we look forward to welcoming you back again soon!Have a wonderful day,

10/10 優異

Arthur

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
An outstanding property with world class service. Will come back again…
於 2024 年 1 月住了 1 晚
Camila Frederico, General Manager 於 2024年1月29日的回應
Hi Arthur,We are glad to hear that you had an outstanding experience with us; thank you for taking the time to share your comments.We truly appreciate your feedback and your business; and certainly, look forward to your next visit!Have a wonderful day,

10/10 優異

Kimberly

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the only resort in San Antonio that I will stay in! Absolutely fantastic and so beautiful!!
於 2024 年 1 月住了 2 晚
Camila Frederico, General Manager 於 2024年1月29日的回應
Hello Kimberly,Thank you so much for your review and kind comments regarding our beautiful resort! We truly appreciate you taking the time to share with us.We appreciate your business and look forward to the next time you have the opportunity to return. Thank you for making La Cantera your home away from home!We hope you have a wonderful day,

10/10 優異

Tracie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Monica

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚

10/10 優異

James

於 2024 年 1 月住了 1 晚