書桌、手提電腦工作空間、遮光窗簾/窗簾、熨斗/熨衫板

聖地亞哥太平洋灘貝斯特韋斯特修爾住宿酒店的評價

2.5 out of 5

評價

7.8

不錯

10 分評分,優異;635 則評價中有 269 則" "
8 分評分,不錯;635 則評價中有 176 則" "
6 分評分,一般;635 則評價中有 87 則" "
4 分評分,欠佳;635 則評價中有 48 則" "
2 分評分,很差;635 則評價中有 55 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.4/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Qifen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年4月10日的回應
Dear Qifen, thank you for your awesome review. We hope you come back and stay with us again.

10/10 優異

maomao

於 2023 年 10 月住了 2 晚
SureStay Team 於 2023年10月28日的回應
Thank you for taking the time to leave us a perfect score! We greatly appreciate you choosing us for your stay in San Diego.

6/10 一般

JUNHUI

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
SureStay Hotel by Best Western San Diego Pacific B 於 2022年4月16日的回應
Thank you for staying with us recently. Our staff genuinely cares about providing an enjoyable stay to all of our guests. We look forward to having the pleasure of welcoming you back again the next time you are in our area.

4/10 欠佳

Gigi

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Nothing special
於 2024 年 4 月住了 2 晚
Charles Brown - General Manager 於 2024年5月13日的回應
Thank you for taking the time in leaving us a review and feedback on our property. We apologize for not exceeding your expectations.

10/10 優異

Christopher (Newnan)

讚好:整潔度、職員與服務和住宿狀況
Very convenient for activities near Mission Bay/La Jolla.
於 2024 年 5 月住了 2 晚
Charles Brown - General Manager 於 2024年5月6日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

6/10 一般

michael

讚好:職員與服務
Open campus to easy access to 1st floor rooms. Security not visible
於 2024 年 5 月住了 1 晚
Charles Brown - General Manager 於 2024年5月6日的回應
Dear Michael, thank you for your review. We have good security system with cameras all around the building. We hope you give us another chance and come back and stay with us again.

6/10 一般

Margaret

於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年5月2日的回應
Thank you for taking the time in leaving us a review and feedback on our property

10/10 優異

Jana

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place! Clean. Easy free parking. I would definitely stay again!
於 2024 年 4 月住了 4 晚
Charles Brown - General Manager 於 2024年4月26日的回應
Thank you for your kind comments. I am so glad that you had a great stay with us. I'm pleased that you would stay with us again and would recommend us to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.

10/10 優異

Carie

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年4月26日的回應
Dear Carie, thank you for your awesome review. We hope you come back and stay with us again.

8/10 不錯

Richael

於 2024 年 4 月住了 4 晚
Charles Brown - General Manager 於 2024年5月13日的回應
Thank you for taking the time to post a review of your stay. We would love to see you again, should your travels bring you back to our area.

10/10 優異

shelia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room was small but it was clean
於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年4月23日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Dria

讚好:整潔度、職員與服務和住宿狀況
The staff really make the place and why I stay here every time I go to PB. Very sweet folks! It’s clean, it’s safe and in a great location
於 2024 年 4 月住了 2 晚
Charles Brown - General Manager 於 2024年4月18日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us.

10/10 優異

MARIA EUGENIA

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy limpio y cómodo, lo recomiendo.
於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年4月23日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

10/10 優異

Stephen

讚好:整潔度、職員與服務、設施服務和住宿狀況
Small but clean room
於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年4月18日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel and the cleanliness. We would love to see you again, should your travels bring you back to our area.

8/10 不錯

Ross

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Charles Brown - General Manager 於 2024年4月10日的回應
Dear Ross, thank you for your review. Come back and stay with us again next time.

10/10 優異

Jane

於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年5月2日的回應
Dear Jane, thank you for your awesome review. We hope you come back and stay with us again.

6/10 一般

Thomas (New Port Richey)

讚好:整潔度和職員與服務
It’s just okay for accommodations…. I’d rate it higher if the costs were lower but given the unjustifiable high cost, it’s Satisfactory, not Good.
於 2024 年 4 月住了 3 晚
Charles Brown - General Manager 於 2024年4月11日的回應
Thank you for taking the time in leaving us a review and feedback on our property.

2/10 很差

DANIEL

商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
Review isn’t for the property but for Expedia that made a mistake on the reservation, paid with a non existing card, charged me $30 more than the Hotel itself would charge and left me hanging from 11pm to midnight until the front desk was able to contact Expedia after Expedia hang up twice on his face. Over a decade using Expedia never happened that.
於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年4月11日的回應
Thank you for taking the time in leaving us a review and feedback on our property.

8/10 不錯

Flor (Stockton)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent. The room were okay a bit small but it was convenient for the 2 days we stayed there
於 2024 年 4 月住了 2 晚
Charles Brown - General Manager 於 2024年4月11日的回應
Thank you for taking the time in leaving us a review and feedback on our property. We appreciate the kind comments. We would love to see you again, should your travels bring you back to our area.

8/10 不錯

Annette

伴侶同遊
讚好:職員與服務和住宿狀況
Room was really tiny, but we managed for the price. The only thing about the cleanliness was the bathroom floor and baseboard, but other than that it was fine
於 2024 年 4 月住了 2 晚
Charles Brown - General Manager 於 2024年4月11日的回應
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

2/10 很差

Trisha

家人同遊
不滿:整潔度、職員與服務和住宿狀況
There was cockroaches in the bathroom. The air conditioning did not work and it was so hot and stuffy all night. We arrived late and the front desk lady was nice but felt like we were disturbing her to check in. The hotel is old and cheaply updated, the mold is bleeding through the paint job. The free breakfast was decent and the staff attending to that were very nice and kept the area clean. Would not recommend.
於 2024 年 3 月住了 1 晚
Charles Brown - General Manager 於 2024年4月3日的回應
Dear Trisha, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty and some amenities did not work properly during your stay. We do our best to make sure everything on property is clean and in good working order so its unfortunate you encountered issues during your stay. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

10/10 優異

Kaitlyn

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was great and had lots of options. Bed was comfy and the room was quiet all night. The one queen room was definitely smaller than I expected but we did just fine with our pup!
於 2024 年 4 月住了 1 晚
Charles Brown - General Manager 於 2024年4月3日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

8/10 不錯

Yamaira

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really close to Sea World and San Diego Zoo. Property is clean and updated. However, walls are extremely thin and I could hear the kids upstairs running through the room at 5am for 3 days. Unable to sleep due to that noise. Next time we will stay on the 3rd floor. Other then that hotel is close to everything we came for.
於 2024 年 3 月住了 3 晚
Charles Brown - General Manager 於 2024年4月3日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

6/10 一般

Maria lourdes

親子同遊
讚好:職員與服務
不滿:住宿狀況
Muy buena atención al cliente
於 2024 年 3 月住了 4 晚
Charles Brown - General Manager 於 2024年5月16日的回應
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

6/10 一般

Jamie

親子同遊
讚好:整潔度、設施服務和住宿狀況
Overall good budget stay. Pool was not heated and dirty. Cleans rooms every second day unless you request
於 2024 年 3 月住了 4 晚
Charles Brown - General Manager 於 2024年5月16日的回應
Dear Jamie, thank you for your review. We hope you give us another chance and come back and stay with us again.

4/10 欠佳

HONGBING

家人同遊
不滿:整潔度和住宿狀況
The room is in the shadow without no sunlight and the oder smells bad. Near stairs and an elevator with much noise.
於 2024 年 3 月住了 2 晚
Charles Brown - General Manager 於 2024年3月28日的回應
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Jerome

於 2024 年 3 月住了 1 晚
Charles Brown - General Manager 於 2024年4月18日的回應
Dear Jerome, thank you for your awesome review. We hope you come back and stay with us again.

8/10 不錯

Roxana

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hard to drive around, customer service was amazing
於 2024 年 3 月住了 2 晚

10/10 優異

Elias

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Precio accesible. Habitación muy limpia y completa.
於 2024 年 3 月住了 1 晚

8/10 不錯

Darlene

伴侶同遊
讚好:整潔度和職員與服務
the staff was friendly, had a nice stay
於 2024 年 3 月住了 1 晚

10/10 優異

Cristian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, Quiet spot!

10/10 優異

Yosei

親子同遊
讚好:整潔度、設施服務和住宿狀況
Their complimentary breakfast is great! I strongly recommend to take advantage of that, considering the rising costs of eating out. It's a very convenient location, as everything you could need is close by.
於 2024 年 3 月住了 2 晚

8/10 不錯

Jordan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bathroom door was gettin stuck but it was good
於 2024 年 3 月住了 1 晚

8/10 不錯

Nancy

讚好:整潔度、職員與服務和住宿狀況
A bite of noise that you can hear from other rooms, and the breakfast was vey basic. Everything else was ok.
於 2024 年 3 月住了 2 晚
Charles Brown - General Manager 於 2024年3月15日的回應
Dear Nancy, thank you for your review. We hope you give us another chance and come back and stay with us again.

6/10 一般

Josh

讚好:職員與服務
great value
於 2024 年 2 月住了 4 晚
Charles Brown - General Manager 於 2024年3月11日的回應
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 不錯

Heidi

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good for the price.
於 2023 年 12 月住了 1 晚
Charles Brown - General Manager 於 2024年3月11日的回應
Dear Heidi, thank you for your awesome review. We hope you come back and stay with us again.

10/10 優異

Regina

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very family friendly and animals friendly as well
於 2024 年 3 月住了 2 晚
Charles Brown - General Manager 於 2024年3月5日的回應
Dear Regina, thank you for your awesome review. We hope you come back and stay with us again.

4/10 欠佳

Fan

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
The hotel has a terrible floor, when people from upstairs walking in their own room, you could hear clearly, on every single step they take. I could not complain to the person, because I could not prevent him from walking around in his/her own room. For some reason, on the first night during my stay, this person started walking around in his room from 4 AM until 7 AM. Stayed in the hotel for 4 nights, no room cleaning. You have to ask for additional towels. Will not come again.
於 2024 年 2 月住了 4 晚
Charles Brown - General Manager 於 2024年3月5日的回應
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Next time please make the staff aware of the issues so we can try and fix them. We do room cleaning service by request. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Cristina

讚好:整潔度
於 2024 年 2 月住了 2 晚
Charles Brown - General Manager 於 2024年3月5日的回應
Dear Cristina, thank you for your awesome review. We hope you come back and stay with us again.

4/10 欠佳

maria luz

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
no one clean are room changes bedsheet and towel for 3days
於 2024 年 2 月住了 4 晚
Charles Brown - General Manager 於 2024年2月26日的回應
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We only do stayover service by request. Next time please let the front desk know when you would like your room serviced and we will be happy to take care of it for you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Gabriel (ENSENADA)

讚好:整潔度、職員與服務和住宿狀況
Todo muy bien !
於 2024 年 2 月住了 1 晚
Charles Brown - General Manager 於 2024年3月11日的回應
Dear Gabriel, thank you for your awesome review. We hope you come back and stay with us again.

8/10 不錯

Miguel

家人同遊
讚好:整潔度和住宿狀況
Just for staying the night, the location is actually pretty good, rooms are clean, enough for one or two day trip.
於 2024 年 2 月住了 3 晚
Charles Brown - General Manager 於 2024年3月11日的回應
Dear Miguel, thank you for your awesome review. We hope you come back and stay with us again.

10/10 優異

Rodney (Brooklyn Center)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place to stay
於 2024 年 2 月住了 3 晚
Charles Brown - General Manager 於 2024年3月11日的回應
Dear Rodney, thank you for your awesome review. We hope you come back and stay with us again.

10/10 優異

patrick

於 2024 年 2 月住了 1 晚

4/10 欠佳

Willy

於 2024 年 2 月住了 1 晚
Khia 於 2024年3月26日的回應
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 不錯

Patrice

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Charles Brown - General Manager 於 2024年3月12日的回應
Dear Patrice, thank you for your review. We hope you come back and stay with us again.

8/10 不錯

Ryan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was great, friendly staff, nice enough rooms, value for money.
於 2024 年 1 月住了 11 晚
Charles Brown - General Manager 於 2024年3月13日的回應
Dear Ryan, thank you for your awesome review. We hope you come back and stay with us again.

8/10 不錯

John

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
We had a short stay, just overnight before our morning flight. We were permitted to check in early, which was helpful. We stayed with our cat and she was comfortable. The room was on the small side, but did include refrigerator, microwave, and coffee which we appreciated. The property itself was very quiet and chill, though the neighborhood felt a little sketchy. We grabbed a rideshare and explored OB--dinner at OB Noodle House and drinks at The Joint. Overall our stay was fine and we had no issues.
Charles Brown - General Manager 於 2024年3月13日的回應
Dear John, Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location, and amenities. We hope you come back and stay with us again.

8/10 不錯

Angelica (BONITA)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing we did not like was the heavy smell of cigarettes inside the room.
於 2024 年 2 月住了 1 晚
Charles Brown - General Manager 於 2024年3月15日的回應
Dear Angelica, thank you for your review. We hope you give us another chance and come back and stay with us again

10/10 優異

Kim

於 2024 年 2 月住了 1 晚