Sant Elm Spa Hotel

"Overall, the hotel delivers a great experience in many respects, with excellent amenities, a prime location, beautiful views, and a fantastic breakfast. Unfortunately, the biggest disappointment was the bedroom itself. The rooms feel quite outdated, and the beds are not as comfortable as expected for a hotel of this standard. While I genuinely enjoyed my stay overall, the condition of the bedrooms took away from what could have been an exceptional experience. With some updates and improvements to the rooms, this hotel could easily match the high quality it offers in every other area."

"Room was overlooking the beach and it was beautiful. Breakfast spread is good "

"No air in the rooms and they ran out of fans. Very hot!!!"

"We had a mixed experience during our stay. The hotel itself was pleasant, and the receptionist was kind. However, the cleanliness and housekeeping services could be improved. During our stay, items such as the drinking water bottle were not replenished, and used glasses were not consistently collected. The biggest issue we encountered was with the air conditioning. Before our arrival, we specifically contacted an Expedia representative to confirm that the hotel had functioning air conditioning, and we were assured that everything would be fine. Unfortunately, upon arrival, we found that the hotel did not have air conditioning available. Additionally, the room was quite small and faced a street with frequent pedestrian and vehicle traffic. Because the room was too warm to sleep comfortably without air conditioning, we had to keep the windows open, which made it difficult to rest due to the noise. We were often awakened early in the morning because of this. Although we appreciated the pleasant service from the front desk upon arrival, we were disappointed that when we later requested a room change or asked to speak with a manager regarding the lack of air conditioning, we were told that nothing further could be done beyond reporting the issue to management. Unfortunately, we stayed for three nights without receiving any resolution or follow-up."

"Great location. Rooms and facilities exceeded expectation. "

"The breakfast was amazing and the hotel and amenities lovely. It was really easy to get to Palma by either bus or cab. We checked out early and put the bags in the store room as we had a late flight and thought it would help, so that they could turn the room around comfortably for the next guests. .Unfortunately I left something in the room and realised soon after but wasn’t allowed to retrieve it and was told that housekeeping would check. They didn’t. We also weren’t told that you have to book the courtesy room to shower and change so I had to use the spa which doesn’t have lockable changing rooms. Just a bit of a dampener after an otherwise lovely stay."

"We loved our stay! The area was super walkable. The hotel called taxis for us ASAP whenever we needed one. The room was spotless and modern. We ate at the restaurant on property 2 times. The rooftop pool had also just opened and had a beautiful view. We rented a car for two days and the parking garage was $20 a night, but extremely accessible and you’ll notice the price is not included because the area is extremely hard to park in if we didn’t have the amenity through the hotel. I would definitely tell a friend to stay there if they were visiting Mallorca and would book it again if we went back!"

"The Rooms were clean (except for the time where i saw a bug on bathroom) the Staff were very nice and professional the parking we were parking outside and not in Garage while i dint went to bar but views were excellent from the hotel and thats of what i wished if we gotten a room of the views to the bays of Palma and Cruise ships the lift steep thing were great and it will save your energy so that you wouldn’t walk that uphill the pools while they were closed since i was in March but the view from pool to port is just wonderful and yeah this is my review its a great hotel though if you want the view of what you saw the pictures from this site then book double room since thats what the staff told me about this and yeah thats how you gonna get that view. "

"We had a great trip to Palma using this hotel as our base. We hired bikes for €14 each per day and cycled to the castle and Palma. There are cycle lanes the whole way along the promenade so it was an easy and scenic was to get around! We walked to Palma in around an hour - along the seafront the whole way which was so pretty. Hotel was in a lovely quiet neighbourhood 2 minutes from the beach. Not far to walk to nice breakfast spots like Petit Nola and Lily’s to watch the world go by. Hotel staff were friendly and helpful. Rooms were clean and good value for money for a good base. Would stay here again! "