Located close to Plaza de Armas, Smart Apart provides a terrace, a coffee shop/cafe and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Reviews
6.06.0 out of 10
Popular amenities
Kitchen
Free Wi-Fi
Laundry room
Outdoor space
Breakfast available
Parking available
Add dates for prices
About this property
Smart Apart
Aparthotel near Plaza de Armas
Consider a stay at Smart Apart and take advantage of a terrace, a coffee shop/cafe and laundry facilities. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
Full breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
A lift, a 24-hour front desk and a front desk safe
Multilingual staff, 1 meeting room and a TV in reception
Room features
All guest rooms at Smart Apart boast thoughtful touches, such as separate dining areas, as well as amenities, such as free WiFi and safes.
More amenities include:
Sofa beds and free cots/infant beds
Bathrooms with shower/bath combinations and free toiletries
Flat-screen TVs with satellite channels
Wardrobes/cupboards, separate dining areas and kitchenettes
Located in Downtown Santiago neighbourhood, this aparthotel is connected to a railway/underground station. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. National History Museum and Mapocho Cultural Center are also worth visiting. Visit our Santiago travel guide
Check-in start time: 1 PM; check-in end time: anytime.
What time is check-out at Smart Apart?
Checkout is at noon.
Does Smart Apart provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 35.00 per vehicle applies.
Where is Smart Apart located?
Located in Downtown Santiago, this aparthotel is within a 10-minute walk of Museum of Contemporary Art and Plaza de Armas. Costanera Center is 2.9 mi (4.6 km) away. Bellas Artes Station is only a 2-minute walk and Armas Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Smart Apart Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
7.6
Location
6.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 5 out of 35 reviews
10 - Excellent
5
Rating 8 - Good. 10 out of 35 reviews
8 - Good
10
Rating 6 - Okay. 5 out of 35 reviews
6 - Okay
5
Rating 4 - Poor. 7 out of 35 reviews
4 - Poor
7
Rating 2 - Terrible. 8 out of 35 reviews
2 - Terrible
8
Reviews
Verified review
10/10 Excellent
Roger
5 Sept 2022
Liked: Cleanliness, property conditions & facilities, communication
Was handy and secure friendly... And safe clean and tidy.. Awesome view
Stayed 2 nights in Aug 2022
Verified review
6/10 Okay
Yerka
14 Feb 2023
Más o menos
Malas las condiciones
Colchón con resortes marcados
Campana en mal estado
Y no llevaron papel higiénico
Ni cambio de toallas
Stayed 4 nights in Feb 2023
Verified review
10/10 Excellent
Clément
19 Jan 2023
Liked: Cleanliness, property conditions & facilities, communication
Propre et sécurisé, personnel très gentil.
Verified review
4/10 Poor
Eliana
2 Jan 2023
Liked: Cleanliness
Disliked: Communication
La atención fue mala, los repsepcionistas no pudieron responder, ni solucionar los problemas
Verified review
2/10 Terrible
José Mauro
30 Aug 2022
Disliked: Room comfort, communication
Horrível
Primeiramente fomos enganados na chegada, onde nos informaram que a máquina de cartão de crédito não estava funcionando e fomos obrigados a efetuar o pagamento em dinheiro (onde fomos enganados na conversão de cambio e assim pagamos um valor a mais).
Depois, nos informaram que não havia internet, nada de wifi para os hóspedes. Coisa que anúncio diz que tem disponível.
No banheiro não havi secador de cabelo, outra coisa que constava no anúncio do hotel.
Banheiro alagava totalmente, sem box, sem ralo fora da área de banho, para escoamento da água.
Finalizando, não se hospedem nesse hotel...totalmente mentiroso nos anúncios!
Stayed 4 nights in Aug 2022
Verified review
4/10 Poor
Gabriel S Trevizam
3 Aug 2022
Disliked: Cleanliness, communication
Decepcionante - parte ruim de uma ótima viagem
Frustrante.. Não existe procedimento de checkin/checkout, apenas um funcionário (porteiro) que não tem nenhuma informação além do valor que deve ser cobrado. Foi cobrado uma taxa que não deveria ser cobrada conforme anúncio e mesmo mostrando a eles não teve jeito. Não tivemos assistência nenhuma durante a hospedagem, o wi-fi não funcionava no quarto e só conseguimos resolver no 3° dia após muita insistência. A limpeza deixou muito a desejar, odor péssimo, banheiro sujo e com azulejos quebrados, portas que não fecham direito, infelizmente tivemos uma experiência ruim. O ponto bom é a localização, realmente muito boa.
Stayed 5 nights in Jul 2022
Verified review
8/10 Good
Paulina
2 Jul 2022
Liked: Cleanliness, room comfort, communication
Buena experiencia
Buena ubicación, edificio tranquilo. Mejoraría algunas cosas como la calefacción del lugar... En general bien.
Stayed 1 night in Jul 2022
Verified review
8/10 Good
CESAR
1 Jun 2022
Liked: Cleanliness, room comfort, communication
todo ok salvo detalles
fue rapido sin problemas, lo que si habia pulgas por lo que la limpieza dejo un poco que desear y las ventanas no tenian seguro lo q no me dejo dormir muy tranquilo, ordenado, seguro, amables.. todo lo demas bien. quizas deberian incluir pasta dental
Stayed 1 night in May 2022
Verified review
4/10 Poor
jeeseok
21 Mar 2022
Disliked: Cleanliness, room comfort, communication
싸게 하루 묵을 수 있는 호텔
체크인하는데 너무 오래걸렸고, 어렵게 배정받은 방은 아직 청소가 안되어 있었어요. 다른방으로 바꿔주셨으나 역시 사진과는 달리 너무 낡고 오래되고 청결하지 못했습니다.
Stayed 1 night in Feb 2022
Verified review
2/10 Terrible
Verified traveller
31 Jan 2022
Disliked: Cleanliness, room comfort
Horrible experiencia
Mal, las fotos que promueven el lugar ni se parecen a la realidad, mal olor en las habitaciones, manchas por todas las superficies, pésimo estado de las instalaciones. El entorno del lugar lleno de alcoholicos y drogadictos.
Stayed 2 nights in Jan 2022
Verified review
10/10 Excellent
Elvira
18 Dec 2021
Liked: Cleanliness, room comfort, communication
Detalles
Tuve que cambiar de apart porque closet estaba roto y cubrecama sucio y roto Pero fue solucionado inmediatamente la srta muy amable
Stayed 1 night in Dec 2021
Verified review
6/10 Okay
Enrique
26 Aug 2018
Regular
Puede mejorar, sobre todo la atención e información por parte de recepción.
Me fue muy mal porque nunca pude alojarme en el hotel ya que cuando llegue no tenía disponibilidad y dijeron que ellos no se hacían cargo. Y por la aplicación la reserva no se pudo cancelar por lo que me generó un costo por un servicio que nunca utilicé. Un pésimo servicio. Solicito que se genere la devolución de la reserva.
Guy who checks you in is awdul. Terrible service. Argumentative and just plainly rude
Stayed 2 nights in Jan 2018
Verified review
8/10 Good
Geraldo Augusto
10 Jan 2018
Liked: Room comfort
Disliked: Cleanliness
I ♥️ Bellas Artes
A localização é o grande diferencial, imbatível! Fiquei 10 dias, andei por toda a cidade, e sem dúvida alguma esse apart tem o privilégio d uma localização ímpar, q nos faz relevar as suas questões a desejar. No geral valeu a pena, me hospedarei lá novamente c/toda certeza!
The picture above COMPLETELY misrepresents the room. That purple rug is in the living room and would never fit in the small bedroom. They must have set up the living room to look like the bedroom. The place is fine and clean, but expect a lived-in apartment, not a hotel-like experience.
fui de trabajo a santiago, el hotel muy limpio y seguro, en una excelente zona de la ciudad y a 30 pasos de la estacion del metro, en esa zona todos los dias hay lugares para desayunar comer o cenar y a buen precio.