2/10 很差
Amy B.
2023年7月23日
不滿:整潔度
Stranded without a room
We received confirmation of our booking from vrbo (which we secured and paid for months in advance) but never received any checkin info or any other communication from the host, despite messaging and calling numerous times. We were not able to access the property and HAD NO PLACE TO STAY. Talked to vrbo for an hour, they would do nothing but offer refund, even though I had in writing they guaranteed us a place to stay - “booked with confidence” did not hold true.
Amy B.
於 2023 年 7 月住了 1 晚