The doorman and valet went beyond and outstanding.
Larry
2023 年 1 月入住 1 晚
10/10 超赞
Peter
2025 年 8 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredible hotel. Great location. Amazing team. First class property.
Peter
2025 年 8 月入住 1 晚
10/10 超赞
Andras
2025 年 8 月 5 日
满意:清洁度
Wonderful!!
Andras
2025 年 8 月入住 1 晚
10/10 超赞
Anna
与家人及幼儿出行
2025 年 8 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Traveled with Family
Anna
2025 年 7 月入住 6 晚
10/10 超赞
Ashley
与家人出行
2025 年 8 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gary helped us with check-in promptly upon arrival and kindly explained the hotel facilities and room specifics. He was also able to provide us with a complimentary upgrade. Dinner at Charlotte was also a very pleasant experience that we went back for breakfast the next morning.
Overall experience was excellent. I recommend Lotte to anyone visiting Seattle.
Ashley
2025 年 7 月入住 3 晚
10/10 超赞
Chloe
与配偶出行
2025 年 8 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is so fun, unique and beautiful. I loved all the mirrors through out and the bathroom is to die for! Probably the best hotel room I have ever stayed in.
Chloe
2025 年 8 月入住 1 晚
10/10 超赞
Laura
与家人出行
2025 年 8 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property walking distance to many places ! Clean and nicely appointed rooms. Friendly staff and nice view from the lounge on 16th floor
Laura
2025 年 7 月入住 2 晚
6/10 一般
Eduardo
与配偶出行, 团体旅客
2025 年 7 月 29 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I had a reservation for two rooms and I got the first room earlier than check in time which was nice but my second room wasn’t available until after 6pm. I called the staff numerous times to get an update and was told they were busy and I needed to wait. I expected better service and some time of compensation while we waited but nothing. They offered us water. I guess I just expected better service at a hotel of quality. On another note the suite was amazing, the food was delicious, gym was great but just disappointed with the service. They could have at least offered me a late check out for getting my room 2 hours later than usual. Great hotel but the service needs work. Also, I understand there was a concert both Friday and Saturday night but Managment should have had more staffed more employees to ensure rooms were cleaned before the next guest arrived
Eduardo
2025 年 7 月入住 1 晚
8/10 还可以
Katherine
与配偶出行, 团体旅客
2025 年 7 月 28 日
Great spot to stay
Katherine
2025 年 7 月入住 2 晚
10/10 超赞
Suzanne
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent restaurant and decor
Suzanne
2025 年 7 月入住 1 晚
10/10 超赞
Kristina
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful room!
Kristina
2025 年 7 月入住 2 晚
10/10 超赞
Christine
2025 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient to Lumen field
Christine
2025 年 7 月入住 2 晚
10/10 超赞
Megan
2025 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
We had a wonderful time at the Lotte Hotel, great food and beautiful rooms. We will definitely come back next time we are in Seattle.
Megan
2025 年 6 月入住 2 晚
10/10 超赞
KELLY
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
What a great hotel and location!
KELLY
2025 年 7 月入住 2 晚
10/10 超赞
Joseph,Maple Valley
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Joseph
2025 年 7 月入住 2 晚
10/10 超赞
Ivette
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Ivette
2025 年 6 月入住 3 晚
10/10 超赞
_
与配偶出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
우리는 한국에서 시애틀을 가는 여행이었고, 시차적응 때문에 너무 힘들었습니다. 프론트 데스크 게리는 이를 고려하여 편히 쉴 수 있도록 방을 마련해주었습니다. 한국어도 잘하시고 너무 반가웠어요!
게리 덕분에 푹 쉬었고 우리는 좋은 상태로 여행을 즐길 수 있었습니다.
숙소에서 푹쉬고 저녁을 먹으러 라운지로 갔어요.
뭔가 레스토랑 / 라운지로 공간이 나뉘어 헷갈렸는데 모두 친절하게 잘 안내해주셨어요. 라운지에서 와규 햄버거를 먹었는데 정말 맛있었어요. 시간이 된다면 식사도 했으면 좋았을텐데!
친절히 안내해주신 벨데스크, 방을 깨끗하게 정리해주신 하우스키핑 부서에도 감사를 전달해주세요!
짧은 투숙기간이었지만 최고였어요!
_
2025 年 7 月入住 2 晚
2/10 糟糕
Carlos
团体旅客
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed at the Lotte for The Weeknd concert. For a hotel of this caliber there is no excuse why a room should be ready 2 hours after their 4 pm check in policy. Really disappointed with the stay.