The lady with eyeglass is the so called on Duty Manager in front desk is very very poor attitude, it ruined our good image of our stay in this hotel, Hotel management should take it seriously, otherwise will destroy hotel images. Choeck out on 18th Nov morning.
chi kin
6/10 一般
Kim Keung Samuel
2022年11月10日
不满意:员工和服务
房間舒適,附近有商店
Kim Keung Samuel
2022 年 11 月入住 1 晚
10/10 超赞
WEN-YEN
2021年12月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WEN-YEN
2021 年 12 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2021年07月29日
满意:清洁度、员工和服务、住宿条件和设施
Convenient and quiet
真实旅客
2021 年 7 月入住 1 晚
2/10 糟糕
Robert
与配偶出行
2024年03月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
In the unlikely event I ever need to overnight in Seattle then I would rather stay in the airport for 12 hours than stay in this property again.
Staff rude and unhelpful.
Rooms actually not that bad but very much past their best.
Facilities awful.
Restaurant probably would have been okay but for the screaming children so didn’t bother eating there.
Receptionists were more interested in their phones than their guests and were abrupt and rude.
Transfer to the airport was absolutely the worst ever. Receptionist was utterly disinterested in ensuring that the four of us that had been waiting for the 12:30 transfer until 13:15 were kept appraised. Had to chase her twice to get her to pull her finger out and get the driver who turned up and acted like we’ve just evicted him from his house, was unhelpful and said not a single word. Bloody awful, stay away and don’t get fooled by the “Ramada” branding.
Robert
2024 年 3 月入住 1 晚
4/10 很差
Jennifer
与家人出行
2024年03月19日
不满意:清洁度、服务设施、住宿条件和设施
As soon as we opened the door, you can right away tell that it wasn't a non smoking room. Carpet is so dirty and bath tub wasn't properly cleaned. As we flipped the duvet, we saw some hair strands. We checked in late and we had a long day that I didn't bother to complain so we planned to just check out early. I think their parking lot is not safe. The car near where we parked got broken into. I felt so sorry for the car owner. Even my teenage son gave a rating of 2 star.