The front desk person who I called from airport about pic up shuttle, was rude, didn't want to listen, was cutting me off. I had to call several times. The room had CROUCHES on the wall, and durty wash cloth hanging on the shower curton reel. On the top of everything there is no privacy. Three hours later after I moved in, cleaning lady scared me, opened my door with her key, and stepped in. I was naked laying down in my bed.