4/10 欠佳
Amelia (Incheon, South Korea)
伴侶同遊
2020 年 8 月 7 日
不滿：職員與服務、設施服務和住宿狀況
One of the worst 4-star hotels I've stayed in:
1) No disposable slippers. Only non-disposable ones. I Gross.
2) No proper storage for guest's luggage (told us to just leave it at the lobby!)
3) The receptionist spent 5 minutes on the phone as we waited at the front desk to check in, only for her to hang up and tell us that IT IS TOO EARLY TO CHECK IN, come back at 3pm!
4) While the government have banned hotels from providing free, disposable toothbrushes, other Jeju hotels give the option of paying for toothbrushes from outside suppliers. They either stored these items in the guest room or sell them at the front desk. Not this one. The receptionist told us to GO TO THE CONVENIENT STORE and take care of this ourselves!
Unacceptable for a 4-star hotel. Very disappointing.
Amelia
於 2020 年 8 月住了 1 晚
