Since my flight is delayed till mid-night, the female host who can speak putonghua, is very helpful and friendly. She teaches me how to take the night bus to reach the hotel patiently. There's a short stair to walk up to the room. The room is small but clean. If you have more budget, you should book a bigger room. They are very willing to help, the male host gives me water and helps me take my luggage downstairs when I check out.