"While the room itself was clean, the rest of the property was in terrible condition. The hot tub was not working when we stayed two nights on 5/22-5/24/2026 & hadn’t been working since sometime in April. This isn’t necessarily an issue other than the fact that it was still filled & the water had never been drained. There was a freestanding film on top of the water as well as sand at the bottom of the hot tub. The pool had a ton of sand & debris, & after getting in the pool, not realizing the condition of it, we were so disgusted that we immediately got out & went back to our room and showered. The back door was broken & didn’t latch or shut so anyone could just enter the facility at any time & we felt unsafe. The ice machine was leaking & there was trash piled up around the property. When we brought the condition of the pool up to the staff, they stated they were aware of the condition & the tremendous amount of sand in the pool & the pool would be cleaned in just a couple of days, but yet they let us swim in these unsanitary conditions without saying a word until we brought it up. When another resident brought up the fact the back door wouldn’t latch they seemed surprised & yet did nothing about it. Out of all the places I have stayed at in my entire life, this was by far the worst place ever & I would strongly caution anyone from staying here. As well, our room was paid for through Expedia, yet we were given an additional bill from the facility when checking out."