"The staff was friendly, welcoming and very good in communicating fast and efficient especially through we chat app . The breakfast was delicious , good variety and love the assorted individual yoghurt provided too . The daily housekeeping always keep the room 10/10 so clean and the towel change so well , the Asian fine dining restaurant they have was superb 👍 . The zen garden and elegant cultural heritage aesthetic is calming and relaxing during stay . The bed mattress, the nice clean crisp linen and the pillow menu makes our sleep every night rejuvenating . The tea bag in leaves and very cute tea pots is so traditional and so relaxing . The bath tub with magnesium salt is a plus help for an all day walking . The concierge was very careful and gentle well deliver our luggage in our room . The check in and check out was outstanding . I also experienced getting assorted free mooncake from the manager as it was autumn moon festival celebration on the day we’re checking out . The only thing I am hoping would improved when we come back as a guest again is to make the water pressure much better in the rain shower and bathtub . Also an option of brighter light added in the bathroom because I struggle to put make up on in dim light . Make the bath towel in actual size as we find the towel we used during stay was more like a size of a beach towel . The location was nearby and walking distance to sightseeing attractions , cafes , restaurants and shopping mall ."
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