Jeddah Shorbatly House Hotels

"It's a nice hotel. Very new and very stylish. However, their breakfast service could have been better. The staff seemed uninterested in checking on the guests, and also forgot requests made by guests. The breakfast area was clean, comfortable and spacious. The cut fruits were delicious - amongst the best I have had in a long time. But other breakfast items were very average. Surprisingly, their in-room dining service was excellent. Their UmAli dessert is a must-try. Special shout out to Mohamed who brought meals to my room on two occassions for his courtesy and professionalism. The housekeeping staff also did a great job. They need to tag their two entrances (on opposite sides) on Google maps because Uber drivers and customers often get confused on where exactly the pick up is. While the hotel is strategically located close yo Al-Balad, there isn't much to do in the immediate vicinity of the hotel. "

"Close to the old city, the check in was available after 11 pm, but they didn’t answer the phone at all so we thought we wouldn’t make it. "

"The friendliness of the staff made for a lovely experiance "

"Excellent "

"I confirm that the staff was very nice"

"Great location. Amazing hotel. Very helpful and friendly staff"

"This hotel is a gem, hidden between two very busy roads! Room was spacious, very comfortable beds and linens, and very good pillows too! A small living area is great to rest, eat and chat. Bathroom is small but shower has very good pressure. Breakfast was amazing! So many options that we’d probably need hours to be able to have a bit of everything. Egg station was great, nice selection of fruits, cereals, oats, etc. good selection of teas, and coffee was great. There was also a Starbucks store in the lobby. Parking is underground, with plenty of parking spots. It’s free. They have a small gym and a nice pool and bar on the rooftop, with nice views too. Overall we love our stay at Centro Shaheen!"

"all was good nice place to stay"

"I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends."