搜索新埠头酒店

“飯店設備很新, 服務人原客氣有禮. 但房間內沒有冰箱, house keeping 打掃有點馬虎, 很多地方沒做 (杯子沒洗, 茶包沒補充). 訓練與考核待加強.”

“除了浴室沒有門以外， 也就是說你洗澡時候水會噴到外面來， 剩下都非常好。 清潔度，接待人員，價格，都非常非常滿意 只是我要再住多住一晚的時候 ，因為剛好印尼總統到附近，飯店客滿， 酒店 將價錢提高1倍 頂樓吃飯的地方景觀好，清潔度好，服務的人員也非常好 。觀光客勸你們在這邊吃， 不要在旁邊路邊攤吃 ，不然我都拉肚子”

“at first they wanted to put me in a smoking room which I strictly refused.I had an advanced paid booking with clearly non-smoking preference. So they upgraded me to executive room. which was ok, But later came next issue. room was okay, but no light switch worked to switch off the light at the entrance. I called for assistance starting 10.30 PM. All numbers tried: room service, housekeeping, concierge, no response. I tried again and again till 1.30 AM, finally.. at 2 AM they manage to took out……

“Thank you Hotel Harris for your hospitality. All of the staff members that we interacted with were friendly, professional, and have the best customer service skills. We loved the long pillows called guling. The room set up is simple, but it is cozy and clean. We will definitely stay at Harris Hotel again whenever Pontianak is calling. ”

“A bit far from mainstreet, overall good environment”