「I believe the issue with my reservation is simply bad communication between Expedia and the hotel.
On reservation I requested an accessible room because I was travelling with my elderly dad who uses a wheelchair and has mobility issues. Through texts with Expedia App, it was confirmed we had an accessible room.
On arrival I was advised by the hotel, I didn’t have an accessible room and the hotel only had one accessible room with a single queen bed/ which was not offered and in any case, two...
「I believe the issue with my reservation is simply bad communication between Expedia and the hotel.
On reservation I requested an accessible room because I was travelling with my elderly dad who uses a wheelchair and has mobility issues. Through texts with Expedia App, it was confirmed we had an accessible room.
On arrival I was advised by the hotel, I didn’t have an accessible room and the hotel only had one accessible room with a single queen bed/ which was not offered and in any case, two...
Mark