The experience was in general quite bad. The location of the hotel is right at the edge of the Orchard area so it is actually quite far from the metro station (there are bus stops outside though). The room was clean but with a strange smell ( and that is why I changed the room twice). The staff was rude and reluctant to help at first until I asked for the assistance from Hotels.com and the manager. The only good thing would actually be the buffet breakfast.