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Baranof Lodge的評價

2 out of 5
Baranof Lodge
404 Sawmill Creek Rd, Sitka, AK

評價

8.0

很好

10 分評分，優異；119 則評價中有 54 則" "
8 分評分，不錯；119 則評價中有 29 則" "
6 分評分，一般；119 則評價中有 18 則" "
4 分評分，欠佳；119 則評價中有 11 則" "
2 分評分，很差；119 則評價中有 7 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Shaun

讚好：整潔度、職員與服務和住宿狀況
It is centrally located and easy walk all around town
於 2024 年 5 月住了 2 晚

10/10 優異

Claudia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and helpful!
於 2024 年 5 月住了 1 晚

10/10 優異

Charlene

家人同遊
Friendly staff
於 2024 年 5 月住了 3 晚

2/10 很差

DOE

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We had to get own towels, sheets and other! No service and told we could buy breakfast down the street at the store. Did not have right type of room for 3 people and wanted to charge extra for roll away bed when we had request a room for 3 adults
於 2024 年 4 月住了 4 晚

8/10 不錯

Del (Ketchikan)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Staff was Excallent. You can pretty much walk to most places
於 2024 年 4 月住了 2 晚

6/10 一般

Darrell

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The room was on the first floor with a poor/no view. Looked at the back of a food truck.
於 2024 年 4 月住了 2 晚

10/10 優異

Leidy

於 2024 年 3 月住了 2 晚

8/10 不錯

Scott

於 2024 年 3 月住了 3 晚

10/10 優異

Scott Cragun

讚好：整潔度和職員與服務
於 2024 年 3 月住了 3 晚

4/10 欠佳

Alexis

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Cleanliness would be. 0/5 stars if possible.
於 2024 年 3 月住了 4 晚
Felicia Allinger 於 2024年3月17日的回應
Hi, this is Felicia Allinger, the front desk manager at Baranof Lodge. If you have time, please stop by the front desk tomorrow morning and submit a grievance so that I I can better train my "housekeeping" assistance that it at disposal. Any direct guests' input could better train my employees! Thank you ad have a Good night

10/10 優異

Alex

讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best check-in experiences I've ever had! Such friendliness!
於 2024 年 3 月住了 1 晚

8/10 不錯

Beverly

讚好：整潔度
不滿：住宿狀況
TV is tooo small
於 2024 年 3 月住了 1 晚

8/10 不錯

JDHS

伴侶同遊
讚好：整潔度
不滿：設施服務
Rooms were clean and comfortable. Good value for the price.
於 2024 年 3 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay in Sitka!
I stayed for 9 days, visiting my daughter who is stationed at the Coast Guard station. Room was comfortable and clean. I asked for a couple of extra pillows and a blanket and was given them right away. Everyone at the front was very helpful, nice and always cheerful. The hotel is in a great location to almost all areas of Sitka. We ordered a taxi every now and then, but walked to most locations from the hotel. Fridge and microwave in room were both used and worked perfectly.
於 2023 年 12 月住了 9 晚

6/10 一般

Gene

讚好：整潔度、職員與服務和住宿狀況
limited parking area lighting
於 2023 年 12 月住了 3 晚

6/10 一般

Adam

於 2023 年 9 月住了 3 晚

8/10 不錯

Ana

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is on the older side but the place was clean. Everything is within walking distance (I walked from airport to hotel in 35 minutes while observing beautiful the area). Good enough place to rest and relax after exploring the area. Breakfast: Coffee, oatmeal packets, cereal, fruits, biscuits. Staff: Very helpful and courteous I would definitely stay there again.
於 2023 年 11 月住了 3 晚

2/10 很差

Stephanie

於 2023 年 11 月住了 1 晚

4/10 欠佳

Katy

不滿：整潔度、職員與服務和住宿狀況
Pretty run down, staff wasn’t terribly helpful or cooperative. I’d recommend staying elsewhere if you can.
於 2023 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2023 年 9 月住了 1 晚

10/10 優異

Katrina

於 2023 年 9 月住了 5 晚

10/10 優異

Oscar

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outstanding service, the owner is a very nice Guy he goes all the way yo give an excelent service
於 2023 年 9 月住了 1 晚

10/10 優異

Sharmila

於 2023 年 9 月住了 1 晚

6/10 一般

Karl

讚好：整潔度、職員與服務和住宿狀況
Low cost stay
於 2023 年 9 月住了 5 晚

6/10 一般

Crystal

商務旅客
不滿：職員與服務、設施服務和住宿狀況
Outdated inside and out
於 2023 年 9 月住了 2 晚

2/10 很差

Celeste

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Our bed wasn’t even made when we got our room and obviously hadn’t been cleaned and was dirty. The staff was non-existent after check in and my 10 year old son was very rudely told that there would be no more towels even though there were only 2 sets in the room for 5 people. The manager, a female, flew over from juneau to Sitka and pretty much threatened my 13 yo and 10 yo sons to “kill them” if they disturbed her. We didn’t know she worked there until we checked in. That was horrible in itself! I will NEVER recommend this place especially at the amount of money we paid for our short 3 night stay. $265 a night for filth and rudeness. Nope! Never again!
於 2023 年 9 月住了 3 晚
Felicia A. 於 2023年10月26日的回應
Hello Celeste,We are very sorry to hear about your experience with your stay! I was pretty shocked to read your review, especially in regard to the "female manager" who made you and your children feel threatened.I can assure you; she was not the manager. And quite frankly, is no longer employed at the Baranof Lodge.Let me introduce myself, my name is Felicia, I am the front desk manager for the Baranof Lodge. I want to reply to your review to say we are truly sorry for your unwelcoming experience during your stay. I hope someday we can make it up to you and your family!Best regards,Felicia A.

10/10 優異

Victoria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked it all and everyone was nice
於 2023 年 9 月住了 4 晚

6/10 一般

Beverley

伴侶同遊
This is an older property, formerly a Hotel 6. There is no elevator.
於 2023 年 8 月住了 1 晚

2/10 很差

Wendy

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Someone had laid in our bed and manager did not want to change out the sheets. No soap for taking a shower or washing one’s hands. Keys continually failing. Faulty door handle. Only one outlet useable. No housekeeping services.
於 2023 年 8 月住了 4 晚

4/10 欠佳

Brad

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Find somewhere else to stay
Very outdated and dirty. The key cards for our room expired every day. The continental breakfast was a box of Cheerios and some English muffins. Shuttle to and from the airport was great but the property and staff were not great. I would not stay here again.
於 2023 年 8 月住了 6 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
Don’t Expect Much
The front desk was awesome! Just to set expectations, it is an old Super 8, so expect Super 8 quality. The AC/heater unit had broken slats and something all over it. The picture on the small TV was dark and hard to see. Our room was on the first floor facing an “empty” lot and main road. In the lot was a bike rental trailer, 2 food trucks and a tented eating area so we were never able to keep our curtains open. The free breakfast is extremely basic - toast, English muffin and instant oatmeal available.
於 2023 年 8 月住了 4 晚

4/10 欠佳

James

伴侶同遊
讚好：整潔度
不滿：設施服務
Close to downtown and restaurants. Price was about half of orher nearby hotels. It was sufficient for an overnight before our cruise. Checkin staff was unwelcoming and not helpful.
於 2023 年 8 月住了 1 晚

8/10 不錯

Elliot

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
More of a super 8 than a “lodge” in my opinion. Was clearly converted from super 8. Pretty well run hotel though, everything was smooth and room was clean. Friendly staff. Would prefer something a bit nicer but this gets the job done for sure.
於 2023 年 8 月住了 3 晚

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

Patti

於 2023 年 8 月住了 1 晚

8/10 不錯

Harold

讚好：整潔度和職員與服務
Laundry machine inop
於 2023 年 8 月住了 3 晚

10/10 優異

Gary

多人同遊
讚好：住宿狀況
This property was conveniently located close to the harbor and downtown business district.
於 2023 年 8 月住了 3 晚

10/10 優異

Ann

讚好：住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Andrew M

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place, friendly staff.
於 2023 年 8 月住了 1 晚

6/10 一般

David

商務旅客
讚好：整潔度和職員與服務
Old building that need renovations. Especially for the price.
於 2023 年 8 月住了 2 晚

10/10 優異

John L

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a room with 3 queen beds which was perfect for our group with 4 adults (with two needing their own bed).
於 2023 年 8 月住了 1 晚

8/10 不錯

Kenneth

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This is an older property but clean and comfortable. Staff was friendly and accommodating. The location was convenient for walking to town and over to the National Park. We would stay here again.
於 2023 年 7 月住了 3 晚

8/10 不錯

John (Meridian)

讚好：整潔度和職員與服務
No area to charge your computer devices
於 2023 年 7 月住了 3 晚

10/10 優異

Mark

於 2023 年 7 月住了 1 晚

6/10 一般

Adam

多人同遊
讚好：設施服務
The guy at the counter was cool, talked about hunting and hooked up a fold out bed for us. Good place to crash for the night when you get to town late. Airport shuttle was reliable.
於 2023 年 7 月住了 1 晚

10/10 優異

Eric

讚好：整潔度、職員與服務和住宿狀況
Good location and nice stay.
於 2023 年 7 月住了 2 晚

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
very nice and clean room. Very good value.
於 2023 年 7 月住了 1 晚

6/10 一般

Stacey

讚好：整潔度
於 2023 年 7 月住了 2 晚

8/10 不錯

Jacob

於 2023 年 7 月住了 1 晚

4/10 欠佳

Sue

讚好：職員與服務
不滿：整潔度和住宿狀況
The property is falling apart. The front sign is gone. There was no screen or lock on our window. The chair in the room had cigarette holes in it. The curtains were falling down. I would not want to stay there again.
於 2023 年 7 月住了 2 晚