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"The house and location were fantastic. But unfortunately the house was still dirty from the previous tenants. Toilets not cleaned, stains on the mattresses, sand everywhere, cigarettes lying around (although no smoking), empty glass bottles lying around, and cooking utensils not cleaned. I tried to reach Novasol, after all circumstances I was finally listened to and fobbed off rudely. A day later a "cleaning team" came. This team consisted of one woman who was so rude and disrespectful that I...