奥克兰斯内尔斯海滩附近酒店

"Some glasses from the cabinet not thoroughly cleaned."

"Helpful staff, convenient location "

"Did not use"

"Every thing good . The equipment is relatively old. Breakfast is delicious "

"房間設備新，設備齊全，有洗衣機乾衣機，非常棒。唯一可惜的是星期天員工休假，沒有人清潔房間垃圾。"

"員工服務態度友善，樂於解決客人問題。房間清潔度不錯。只是暖氣略為不夠！"

"Extremely disappointed about being charged on a minibar item after my departure from Auckland, without prior clarification. Only got an email informing me my credit card was charged. At the time of checkout I explicitly stated that no minibar items were consumed when asked. Felt utterly insulted and robbed when they charged me afterwards, and their behaviour makes me wonder that the hotel could basically charge you on anything after checkout. Would not have noticed if I didn't check my email. Although a refund was processed after I emailed the hotel, the incident reflects very poor staff management and administration. Very shocked something like this could happen at a hotel like Park Hyatt. The hotel is very well maintained physically but no customer would ever want to go encounter such a disrespectful event no matter how nice the hardware is. "

"Great location friendly staff and generally clean room but they didn’t change the bedding at all during our 3 nights stay. I dropped the alarm on the floor but it’s been in the same location all 3 days so no one’s even doing the proper cleaning "

"櫃台服務人員 的不同 服務的態度就有 所 差異 ，墨西哥人的服務比較好。 三天才清潔房間一次，房內 垃圾桶又 不太少， 會造成清潔的問題。房子的西曬問題 嚴重。"