索非亚独立经营

"It’s a beautiful hotel and breakfast was amazing. But the staff was racist. When I checked in, the girl at the counter charged me 500€ for deposit just because I am Asian! On the website of hotels.com said deposit 50€! And when I checked out, another male staff asked me why do I paid 500€ for deposit!!!??? Overall it’s a beautiful hotel but I can’t believe this happened to me and I am only hoping now that I can get my deposit back!!! I could have argued with the girl but I don’t want this stupid thing ruined my trip."

"Emplacement idéal, prise en charge à l'hôtel, personnel excellent pour nous accompagner à l'aéroport. Prix raisonnable avec petit-déjeuner inclus."

"Perfet!"

"I have comment their check in was cold and no welcoming. The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart. Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk."