2 Queen Beds Non Smoking (No Pets Allowed) | 書桌、手提電腦工作空間、遮光窗簾/窗簾、免費 Wi-Fi

天堂村藍湖酒店的評價

2 out of 5
天堂村藍湖酒店
944 Friday Avenue, South Lake Tahoe, CA

評價

8.8

優異

10 分評分,優異;1002 則評價中有 507 則" "
8 分評分,不錯;1002 則評價中有 356 則" "
6 分評分,一般;1002 則評價中有 91 則" "
4 分評分,欠佳;1002 則評價中有 33 則" "
2 分評分,很差;1002 則評價中有 15 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Xiaoyan

多人同遊
讚好:整潔度、職員與服務和住宿狀況
是个闹中取静的地方,出去走走逛逛都较方便,还有赌场可以消磨时间。
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年7月16日的回應
Thank you for the nice rating and review. I am glad you enjoyed your stay.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 5 月住了 1 晚
Hotel Manager 於 2021年5月22日的回應
Thank you for the great rating.

10/10 優異

Anke

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ordentlich und sauber, gute Lage. Freundliches Personal!
於 2024 年 5 月住了 2 晚

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
Hotel was fantastic
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月23日的回應
Thanks Mark for an awesome rating!

8/10 不錯

Musaveer

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a nice hotel. Well maintained. Only problem is the breakfast has limited option. Apart from that the stay was pleasant.
於 2024 年 5 月住了 1 晚

8/10 不錯

Mary (Sacramento)

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務
The room was very dated, but it was also Clean. It was a good size room. The refrigerator was VERY LOUD, it was a "cannot sleep through" loud. Instructions on the AC instructed occupier to leave fan on to cover the loud refrigerator noise. My suggestion is for the owner to get a quieter refrigerator, or the occupant unplug the refrigerator at night, but to run one loud item to drown out another loud item seems silly. The outside of the property is clean and cute and fits into the setting. The breakfast room leaves a lot to be desired and management needs to try and make it a little more inviting, or maybe they really do not want people coming in for breakfast? I am not sure. The staff was very kind and welcoming when I checked in and I felt that if I had any big issues that they would probably handled them in a positive way. The motel is very close to everything and it was easily walkable to shops, stores, and sights. It is several blocks to walk to the lake but I felt it was a beautiful walk. We stayed during the off season, so it was not congested and the area was quiet.
於 2024 年 5 月住了 2 晚

10/10 優異

Devin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Hotel Manager 於 2024年5月23日的回應
Thanks Devin for the perfect rating!

10/10 優異

Allan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice new-looking room, but furniture a bit beat up. New towels etc. every day (not really needed). Very good staff. Would definitely stay there again -- good price right in the middle of the Village. Only issues: weird high step up into room easy to trip over, and covered pool full of junk and stagnant water.
於 2024 年 5 月住了 3 晚
Hotel Manager 於 2024年5月23日的回應
Thanks for the perfect rating and review Allan. Like most properties we don't change the towels daily unless they are on the floor. Hung ones we leave alone to save water. As for the pool we are on our fourth draft for the city and that is why all mention of us having a pool has been removed from all websites.

10/10 優異

hemantkumar

讚好:整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月23日的回應
Thank you for the perfect score!

10/10 優異

Stephen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very convenient and affordable.
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月21日的回應
Thanks Stephen for the great rating.

10/10 優異

Bill

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean room. Bed very comfortable. Breakfast is basic, but good. Only issue for us was the 8am start time for breakfast. 7am or earlier would be better.
於 2024 年 5 月住了 3 晚
Hotel Manager 於 2024年5月21日的回應
Thanks Bill for staying with us and unfortunately all we are able to do is a continental breakfast though we do add some fruit and oatmeal. Like today the breakfast is usually open by 730am.

8/10 不錯

Daniel Arthur

家人同遊
讚好:設施服務
Nice and simple
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月21日的回應
Thanks Daniel for telling it like it is. We are a simple and clean limited service motor lodge.

8/10 不錯

Stephen

於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月21日的回應
Thank you Stephen for the nice rating.

10/10 優異

Steven

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent room and friendly helpful staff
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月21日的回應
Thanks Steven for the perfect rating and review.

8/10 不錯

Vi

讚好:整潔度
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年5月21日的回應
Thanks Vi for the nice rating.

10/10 優異

Daniel

讚好:整潔度、職員與服務、設施服務和住宿狀況
A hidden gem if you need to stay for a night, clean and within walking distance from all the shops in South Lake Tahoe. It was perfect for a last minute overnight when it was too windy/cold to go camping.
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月7日的回應
Thanks Daniel for sharing your experiences with us. We pride ourselves on being one of the cleanest properties in town.

10/10 優異

Yolanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff and location excellent 👍
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月7日的回應
Thanks Yolanda for the perfect rating and review.

6/10 一般

Inge

伴侶同遊
No fresh air in the breakfast room, lot of smoke because of toaster. No napkins available. Plastic plates and plastic knives, poor quality, lot of waste.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月3日的回應
I am sorry you were in the breakfast room at the same time a guest decided to put butter in a toaster causing all the smoke. We opened the windows and door but sometimes it takes a bit for this to clear up. The napkins are located on the wall so not sure how that was missed and our plates are made of recycled paper and sugar cane by product.

10/10 優異

Agustin

讚好:整潔度、職員與服務和住宿狀況
Near main events
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年5月1日的回應
Thanks Agustin for the great rating and review.

10/10 優異

Zhijun

讚好:住宿狀況
Good location and reasonable price
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月27日的回應
Thanks Zhijun for the perfect rating!

8/10 不錯

Kenneth

伴侶同遊
讚好:整潔度、職員與服務和設施服務
This is an older motel that has been well taken care of. The front desk folks are very courteous. The rooms are very clean, and it appears the carpet is relatively new. Great location to lake and entertainment.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月23日的回應
Thanks Kenneth for saying it like it is. We are continuously working on the property and replace about 10-12 carpets per year.

8/10 不錯

Ana

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Walking distance to shopping areas, restaurants and casinos
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月23日的回應
Thank you Ana for the nice rating and review.

10/10 優異

Bangarraju

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice location with stores, food, beach all I walkable distance.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月23日的回應
Thanks Bangarraju for the perfect rating and nice review.

8/10 不錯

Bill

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月20日的回應
Thanks Bill for the nice rating!

8/10 不錯

Sonam

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything is going well..
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月18日的回應
Thank you Sonam for the review.

10/10 優異

Yumeng

於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年5月7日的回應
Thanks Yumeng for the great rating!

10/10 優異

Marcelo

讚好:整潔度、職員與服務和住宿狀況
The location is great since it's within walking distance of the Heavenly Village. Ample parking and 15 minute drive from either the CA or NV side of Heavenly Ski Resort.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月17日的回應
Thanks Marcelo for the great score and review. Guests love our location as so much is within walking distance.

6/10 一般

Andrew (Temple City)

於 2024 年 3 月住了 4 晚
Hotel Manager 於 2024年4月30日的回應
Thanks Andrew for rating us.

10/10 優異

Liza

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Not the fanciest place, but it was really great to be so close to the Heavenly gondola. The room and the bathroom were clean. The front desk person was nice and the check in process was easy. I left something in the room and they actually called me to let me know. That never happens. I would highly recommend staying there if you want to visit Heavenly.
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年4月8日的回應
Hi Liza and thanks for taking a moment and leaving us a stellar rating and review. You hit the nail on the head, we are an old motor lodge with a great location, awesome staff and clean rooms and everything is walking distance.

10/10 優異

Carey

寵物同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay. Right next to all the restaurants, tourist action and casinos. Dog friendly.
Hotel Manager 於 2024年4月8日的回應
Hi Carey and thanks for staying in one of our four pet friendly rooms. Guests do love our location.

10/10 優異

Justin

多人同遊
Clean, comfortable hotel. Easy check in. Best deal in town.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月2日的回應
Thanks Justin for the great rating and review.

8/10 不錯

Mahesh

於 2024 年 2 月住了 3 晚
Hotel Manager 於 2024年4月2日的回應
Thanks Mahesh for the nice rating.

10/10 優異

Katie

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the place my husband stays everytime he skis at Heavenly. The hotel is within the walking distanct to the gondola which is perfect!
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月27日的回應
Thanks Katie for the wonderful rating and review. Guests love our location.

8/10 不錯

Sandeep (Stockton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月26日的回應
Thank you Sandeep!

6/10 一般

Leyla

讚好:整潔度、設施服務和住宿狀況
This location would have received 5 stars but two incidents in my opinion were mishandled by staff. 1) on the first night we arrived, we kept getting calls to phone in the room & no one was responding. It was extremely creepy, we could hear the other person breathing over the phone & watching tv, so we knew someone was intentionally calling. If we tried to ignore the calls, the phone wouldn’t stop ringing. I went over to the front desk to ask if they have call records or see if there was something they could do. They said there was nothing they could do & that they recommend we just unplug the phone. Which I ended up doing. It was like someone was calling to check if we were in the room, it was frightening. 2) the next night my partners key had never worked, only mine but now mine was not working at all. So we went to the front office to let them know our keys weren’t working & they just asked what room we were staying in. No ID checks, not even asking to verify our names, it was insane. This seems like hotel 101, which made the first situation that scarier because it means anyone could ask for a key to our room. Overall, the room was decently clean, it’s in a prime location, & the continental breakfast is a nice touch, but I was displeased with how they handled giving us a new room key & the calling situation. I will have to think twice about staying again.
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月23日的回應
I am sorry you feel this way and I too would be upset that a random guest probably ignoring their child while they play with the hotel phone and keeps calling your room. We get them all the time in the lobby at it is frustrating that adults allow this. I, though, would not have been upset with the hotel over this as there is no way to know where the call originates. This is the same as last week as a guest blamed us for the drunk knocking on the wrong door and waking them up. I know people like to vent online, but blaming businesses for the idiots of the world is in no way valid. Now the key is a problem, but with only three staff that work the desk and all of them being here no less than 6.5 years they might have actually recognized you, but yes they should still verify.

10/10 優異

Lawrence

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a very nice property within easy walking distance of Heavenly Village and Gondola
於 2024 年 3 月住了 3 晚
Hotel Manager 於 2024年3月20日的回應
Thanks Lawrence. Guests love our location as everything is walking distance.

10/10 優異

Peter

讚好:整潔度和職員與服務
Super location, super friendly staff, good clean room. No complaints. Will be back.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月26日的回應
Thanks Peter for the excellent review and rating.

10/10 優異

Angelica

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月19日的回應
Thank you Angelica for the perfect rating!

8/10 不錯

Qiang (San Ramon)

於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月8日的回應
Hi Qiang. Thanks for staying with us and leaving us a good rating.

8/10 不錯

Atsuko

於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年4月8日的回應
Thanks Atsuko for the nice rating.

10/10 優異

Akash

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hotel Manager 於 2024年3月19日的回應
Thanks Akash for the perfect score.

10/10 優異

Amy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年3月19日的回應
Thank you Amy for the excellent score.

10/10 優異

stacey

讚好:整潔度、職員與服務和住宿狀況
Returned this years after 2 stays last year and won’t be our last. Great location and good value for the location and very nice staff.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年3月1日的回應
Thank you Stacey for returning and giving us an awesome rating and review.

4/10 欠佳

Annika

伴侶同遊
讚好:整潔度
不滿:住宿狀況
I have no idea how this property has received 9.4 rating. The reason we booked it was for the ratings and also the walkable distance to the event that we were attending. Upon arrival into our room, we were immediately greeted by a very obnoxious refrigerator that would hum loudly on and off. We booked three nights. When asked to have it replaced, Randall the property manager condescendingly told us, “most people aren’t accustomed to sleeping in their kitchen.” my response was, “I have stayed in many hotels where the refrigerators in the same room, and not experienced this. He sent a maintenance man up who looked at it and said I can’t do anything about this because they are all like this. so if you like to have some quiet on your stay, I would not suggest booking this hotel. Also they do garbage service at 7 AM on Monday morning and it is a very loud and noisy area. On a positive side, it’s right across the street from the heavenly gondola, and a short walk to the casinos.
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年2月24日的回應
HI Annika and yes we are a very highly rated property but not close to a 9.4. As you can see over 90% of our reviews are for great location, nice staff and clean rooms. Like I said some sleepers have issues with sleeping with a fridge in the room as they are not used to sleeping in the kitchen. I guess that is condescending to you. Fridge compressors kick on and off all night so they can do their job. And if this was such an issue for you I am confused as you extended your stay.

10/10 優異

Mary (Las Vegas)

多人同遊
讚好:整潔度、職員與服務和設施服務
Great location in South Tahoe, EASY walk to gondola, shopping and restaurants. Motel and room were very clean (daily house keeping service) and the staff was extremely friendly and helpful. It is an older property and the rooms and furniture definitely have some wear and tear. However bed and bedding were new and very comfortable. Shower was hot and had great oressure! Only complaint was the room did not have a smart TV so in-room entertainment very limited.
於 2024 年 2 月住了 3 晚
Hotel Manager 於 2024年2月24日的回應
Thanks Mary for the stellar rating and review. We understand we are an older property and being very clean is our priority.

10/10 優異

Sydney

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay. Free parking and shovels for snow. Great location too.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月21日的回應
Thank you Sydney for the great rating and review. You should have been here last Winter. We were asking guests to take some snow home with them. :-)

8/10 不錯

Susy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good Spot
Great location. Free breakfast left something to be desired. Coffee was good. Beds and pillows were ok. However this place was clean and in a great location. Would definitely stay again.
於 2024 年 2 月住了 3 晚
Hotel Manager 於 2024年2月21日的回應
Thanks Susy for the honest review. I also wish the website you booked through said something other than free breakfast. There are five different types of breakfast and as the largest booking engine on the planet they should allow hotels to state which one as ours is simply a continental breakfast.

10/10 優異

oliver

讚好:整潔度、職員與服務和住宿狀況
Price
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月21日的回應
Thanks Oliver for the perfect rating.

10/10 優異

Fabrice

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Un hôtel qui satisfait toutes les attentes
Cet hôtel offre une grande chambre avec tous les services et le confort nécessaires, une place de parking gratuite et un petit-déjeuner très basique inclus dans le prix. Je suis totalement satisfait!
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月21日的回應
Thank you Fabrice for the gracious review and rating. We strive to make sure all of our guests enjoy their stay.

10/10 優異

Mariam

讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my at the Blue Inn I would come again.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月21日的回應
Thanks Mariam for the nice review.