Staff working up front have to do it all. Airconditioner didnt work, sink would not drain, plunger broken. Only 2 towels for 2 guests. Long black hair in shower. Food in morning: pancake maker didnt work, no syrup, no sweetner for coffee just sugar, no creamer just milk, ice machine broke. Received text from hotel about making our stay better, but my reply received no response or reply later. Unfortunately we will be booking a stay next time with another hotel.