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Quality Inn West Springfield

2.5 star property
Travelers start their day with a complimentary breakfast buffet before heading out for a round of golf or an exhilarating zipline adventure just steps away

Choose dates to view prices

Quality Inn West Springfield, near Olympia Ice Center, offers a free breakfast buffet and Asian dining at Tokyo Asian Cuisine Resta. Enjoy golf, ziplining, or relax by the seasonal outdoor pool. The property features in-room WiFi, on-site shopping, and attentive staff service.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$658
HK$753 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(81 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in West Springfield, Quality Inn West Springfield is in the city centre and next to a golf course. Naismith Memorial Basketball Hall of Fame and Springfield Museums are cultural highlights, and some of the area's popular attractions include Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a match? See what's going on at Big E or MassMutual Center. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our West Springfield travel guide
Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Center
    5 min walk - 0.4 km
  • Riverdale Shops
    9 min walk - 0.8 km
  • Olympia Ice Center
    10 min walk - 0.9 km
  • Q Pin 2's
    13 min walk - 1.1 km
  • Cinemark West Springfield 15
    13 min walk - 1.1 km

Getting around

  • Springfield Union Station
    13 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    33 min drive

Restaurants

  • Wood-N-Tap
    11 min walk
  • Dunkin'
    4 min drive
  • Chili's Grill & Bar
    7 min walk
  • Panera Bread
    12 min walk
  • Olive Garden
    12 min walk

About this property

Quality Inn West Springfield

Hotel near Big E
Located close to Olympia Ice Center and Holyoke Mall, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course and a terrace. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, a front desk safe and a banquet hall
  • A 24-hour front desk, a computer station and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Eco-friendly toiletries, showers and hairdryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, fridges and microwaves

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
6.8 out of 10, 1,003 reviews
The price is HK$662
HK$757 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 24 Mar 2026 start from HK$658, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn West Springfield?

Self-parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Checkout is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.7 mi (1.2 km) from Olympia Ice Center, and within 3 mi (5 km) of Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn West Springfield Reviews

7.0

Good

7.0

Cleanliness

4.0

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 320 out of 1010 reviews
Rating 8 - Good. 231 out of 1010 reviews
Rating 6 - Okay. 200 out of 1010 reviews
Rating 4 - Poor. 129 out of 1010 reviews
Rating 2 - Terrible. 130 out of 1010 reviews

Reviews

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, excellent breakfast, nice pool.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Staff at front desk was wonderful and helpful. Room had a glass and plastic cup on the floor by bed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was very friendly, room was clean and comfortable, the breakfast was very nice. Great place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Arnaud

Liked: Cleanliness, amenities, property conditions & facilities
very friendly staff, spotless room, great ameneties good location. one downside is my tv was stuck in a mode where a banner covered up a fifth of the screen every 30 seconds making watching things difficult.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient nice cozy hotel with breakfast included and spacious rooms.
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities
When I took a shower, the shower-head was broken, so water sprayed out of the side and into the rest of the bathroom. My boyfriend had to put one of the towels over the side to prevent it from flooding the bathroom. Other than that, the staff were very nice, and the room was very clean.
Stayed 2 nights in Jan 2026

8/10 Good

Roberta

Breakfast had nice variety. Staff was attentive to requests.
Stayed 3 nights in Nov 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Comfortable, clean room. Always interesting people travelling through.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tami

Room was clean and smelled fine.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Good! Comfy and easy to find
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Fran

Liked: Room comfort
Disliked: Property conditions & facilities
Staff seemed pleasant and accommodating. Bed was comfortable., but the hallways and elevators smelled of pot most of the time and it just had a creepy feel once we passed out of the lobby.
Stayed 3 nights in Oct 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. It was clean and staff were helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Enrique

Liked: Cleanliness
Staff very nice and professional
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms Very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean beds, great AC in room, good breakfast, pool was perfect.
Stayed 3 nights in Jun 2025

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities, room comfort

Good Value Stay Even on a Holiday Weekend

Nice stay, spacious room, reasonable continental breakfast selection even on July 4th weekend.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility next to the interstate. Reasonable rates, solid amenities. Easy accessibility to downtown Springfield.
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room clean stuff friendly for office friendly
Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort
Breakfast was good and what I expected. Bath door didn’t close right, the slider wouldn’t close all the way
Stayed 1 night in Oct 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The room is comfortable and clean. One negative is that the hotel is right next to the highway and the cars driving by are very loud. We can’t get the WiFi on. We are here for one night. The hotel met our needs.
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay at a Quality Inn again

It was convenient to the shops and food. We asked the staff where to eat. The restaurant they suggested was wonderful. On second day our key card didn’t work. They fixed it for us. It was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Maurice

Liked: Cleanliness
I like everything cleanness, pool,staff especially very professional, cleanness of room,plus quiet ,ac runs great
Stayed 2 nights in Jun 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort
The front desk staff was friendly & engaging. The room was clean, however the door to closet cabinet did not close & the sink was clogged.
Stayed 2 nights in Sep 2025