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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and 24-hour front desk

Choose dates to view prices

Located in Springfield's shopping district, Quality Inn Westfield - Springfield offers practical amenities like a breakfast buffet, laundry facilities, and a business center. Guests appreciate the helpful staff, complimentary WiFi, and free newspapers to stay connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is HK$727
HK$812 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
Balcony
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
Balcony
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • General Wareham Park - 18 min walk - 1.5 km
  • Big E - 10 min drive - 15.0 km
  • MGM Springfield - 11 min drive - 19.5 km
  • Eastern States Exposition - 13 min drive - 18.8 km
  • Six Flags New England - 20 min drive - 29.7 km

Getting around

  • Springfield Union Station - 18 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Quality Inn Westfield - Springfield

Hotel in a shopping district
At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities and a business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a TV in reception
  • A 24-hour front desk, free newspapers and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms feature comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch TVs with satellite channels
  • Balconies, fridges and microwaves

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
7.0 out of 10, Good, 1,005 reviews
The price is HK$659
HK$754 total
includes taxes & fees
7 Dec - 8 Dec
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is Quality Inn Westfield - Springfield pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 23 Nov 2025 start from HK$727.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Westfield - Springfield?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Quality Inn Westfield - Springfield?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Quality Inn Westfield - Springfield located?

Located in the heart of Westfield, this hotel is 1 mi (1.5 km) from General Wareham Park and within 3 miles (5 km) of Westfield River and Westfield City Hall. Allen Park and Baystate Noble Hospital are also within 3 miles (5 km).

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 885 reviews
Rating 8 - Good. 286 out of 885 reviews
Rating 6 - Okay. 199 out of 885 reviews
Rating 4 - Poor. 102 out of 885 reviews
Rating 2 - Terrible. 68 out of 885 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robert Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Place very quiet, employees were very nice, and I felt safe. Outdated, but a good place to rest your head.
Stayed 2 nights in Oct 2025

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good enough for a 1 night stay. It was fine.
Stayed 1 night in Oct 2025

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities
Scary place
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here for the Big E in the past. It's been refurbished since my last visit but still shows its age. The location is right off the Mass Pike which is great for travel but can be noisy for the same reason. We enjoyed the breakfast. It was well stocked and had plenty of selections.
Stayed 2 nights in Sep 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
People are nice. Property is good. Rooms are small but clean.
Stayed 5 nights in Sep 2025

6/10 Okay

Scot

Disliked: Cleanliness, amenities
My toilet bubbled up each time someone upstairs flushed theirs. The place is old and could use some updates, but it's one of the few in Westfield and the people are nice.
Stayed 4 nights in Sep 2025

6/10 Okay

Sandie

Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
spacious clean great staff
Stayed 2 nights in Jun 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price matched the quality of the room. The staff was nice and was nice to have a balcony, however, the room needed a better cleaning and improved tv channels - no espn?!?! The carpet was moist/damn, as was the bathroom floor. Thankful to have brought slippers. The bathroom floor had pieces if hair on it. The towels needs to be replaced as had stains. Didn’t get the best sleep but we survived and got what we paid for - an inexpensive room off the highway and near our destination.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Professional, excellent staff
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Close to highest
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Liked: Property conditions & facilities, room comfort

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Stayed 2 nights in Aug 2025

4/10 Poor

Marcia

Disliked: Cleanliness
It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Pay More for Better

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Adequate
Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Have used this hotel several times this year and have never been disappointed, Good price and convenient
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
There was smell as soon as you entered to building. Almost like they needed a dehumidifier. Got to the room and put on the AC. Left and came back at 1am with it not cool. Everything was damp.
Stayed 1 night in Jun 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a one night stay on our way home from Maine to New York.
Stayed 1 night in Oct 2023

8/10 Good

EMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the room was good and has all the amenities
Stayed 2 nights in May 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a quick overnight stay

It was an ok hotel for an overnight stay, but nothing fancy. Enjoyed the hot shower after a long day of traveling.
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time staying here and we loved the convienence, ease with a pet and friendly service! I would come back here again.
Stayed 1 night in Jul 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay. The room was uber clean and nice. Easy access from being able to park my car outside my patio door. The staff is very friendly and they keep the premises very clean and there were always landscapers tending to the property. Housekeeping was fast and efficient and always asked me if I needed anything. What I liked the most, is that the price is uneatable for the quality. I extended my stay due to how quiet it was in my room even though I had guests staying in neighboring rooms. I also like that this hotel hallways were bright and clean, unlike other hotels that have dark and depressing hallways. The breakfast was really nice and well-stocked. This has been one of my more pleasant hotel stays. Across from starbucks whish is a nice perk. GREAT HOTEL!!!
Stayed 5 nights in May 2025