“Our stay was quite disappointing and did not match what we paid for.
We booked 3 family rooms, but upon arrival, we were given standard rooms instead. When we contacted customer service, we were informed that the hotel only has 2 family rooms available. This raises a very basic question: if only 2 family rooms exist, why was the hotel allowed to accept a booking for 3 family rooms in the first place?
Another major issue was that all our rooms were allocated on different floors. We were traveling……
“Our stay was quite disappointing and did not match what we paid for.
We booked 3 family rooms, but upon arrival, we were given standard rooms instead. When we contacted customer service, we were informed that the hotel only has 2 family rooms available. This raises a very basic question: if only 2 family rooms exist, why was the hotel allowed to accept a booking for 3 family rooms in the first place?
Another major issue was that all our rooms were allocated on different floors. We were traveling……
Gurjyot
随心所欲预订可免费取消的酒店
精挑细选搜索全球近一百万家住宿
