its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME
juan
2017 年 8 月入住 4 晚
6/10 一般
真实旅客
2017年09月7日
满意:客房舒适度,员工和服务
Beautiful views, nice pool area, small beach
In need of renovation. Some in progress. Tropical relaxing atmosphere.
真实旅客
2017 年 7 月入住 4 晚
8/10 还可以
Bea,san diego
2017年09月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room
Bea
2017 年 7 月入住 1 晚
8/10 还可以
brandon
2017年09月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
decent hotel close to the beach
the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.
brandon
2017 年 8 月入住 3 晚
6/10 一般
Brenda,Memphis, Tn.
2017年08月30日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Ten Years Later!
The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks.
The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries.
Overall, I was sadly disappointed.
Brenda
2017 年 8 月入住 7 晚
8/10 还可以
真实旅客
2017年08月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great week in paradise
We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.
真实旅客
2017 年 8 月入住 7 晚
2/10 糟糕
Kathy,Philadelphia, PA
2017年08月27日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible Hotel!!
DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again!
The service is terribly rude (with a few exceptions)
The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible.
Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool.
Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful.
Power goes out every single day ...and at night while we are sleeping!
Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well.
The beach chair cushions are beyond disgusting!
The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around.
DO NOT COME HERE!!!!!
Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh?
My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!
Kathy
2017 年 8 月入住 3 晚
6/10 一般
Ms Chris,California
2017年08月25日
满意:清洁度、员工和服务、客房舒适度
The View vs. The Vacation
While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities.
Ms Chris
2017 年 8 月入住 6 晚
8/10 还可以
Christopher,PA
2017年08月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sugar Bay stay
The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.
Christopher
2017 年 8 月入住 5 晚
8/10 还可以
Lynn ,Tampa, FL
2017年08月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice resort
The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.