It was under renovation and parking lot was filled with trailers making parking inconvenient. Entrance clustered with large boxes relating to remodel. Only third floor available and with rooms not yet renovated so moldings falling from wall as well as a general desperate need for maintenance. Arrived for breakfast 15 minutes before closing only to find half the trays empty with no one refilling them therefore relegated to a very disappointing meal. elevators needed vacuuming with litter on floor during entire stay. Worst experience ever at a hotel and most disappointing was fact that there was no mention of renovation when booking. Just booked trip to Cancun with Expedia and can only pray no such similar fate awaits me. I truly feel like I was duped and am somewhat angry about that, first time for such a disappointment with your services and may have to consider different approach for future bookings. RICHARD CESARSKY
richard
2024 年 4 月入住 1 晚
10/10 超赞
Reginald
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenience.
Reginald
2024 年 4 月入住 1 晚
10/10 超赞
angie
2024年03月22日
满意:清洁度、员工和服务、住宿条件和设施
Customer Service was excellent.
angie
2024 年 3 月入住 1 晚
10/10 超赞
Mark
2023年12月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Very nice time in Sumter. Everyone was very friendly, bed was very comfortable, and breakfast was great. Bernadette is so very nice. She's the best!