Upon entry, the entire place smells damp, musty, almost moldy. Pool and fitness facility were a
Donna
於 2025 年 7 月住了 1 晚
4/10 欠佳
Jaime
家人同遊
2025 年 7 月 14 日
不滿:整潔度、設施服務和住宿狀況
Would not recommend staying here. While some of the property has been updated, other parts haven't and were dirty and the rooms/building did not have a pleasant smell. Carpets in the hallways, especially the third floor were really bad.
Jaime
於 2025 年 7 月住了 1 晚
6/10 一般
Haley
家人同遊
2025 年 7 月 6 日
讚好:住宿狀況
不滿:設施服務
The staff was great but my chikdren were highly upset when we checked in and were told the pool would be closed the duration of our stay as well as the fitness center.
Haley
於 2025 年 7 月住了 2 晚
2/10 很差
Patricia (Rogersville)
伴侶同遊
2025 年 7 月 6 日
不滿:整潔度和住宿狀況
First woman who greeted us at 2:10 pm was abrupt. Said she could not let us “on the floor” while housekeeping were still there.” Had to unlock lobby restrooms for our use. Upon our return to check in (after 3 pm), room 210 smelled badly of mustiness, and furniture was torn and very worn. Breakfast staff served wearing a bathrobe, and pool was closed “for daily cleaning” the entire 3 days we were there.
Patricia
於 2025 年 6 月住了 2 晚
2/10 很差
Ivan
2025 年 6 月 17 日
讚好:整潔度
Mal servicio al cliente esperé mucho para que me dieran una atención
Ivan
於 2025 年 6 月住了 1 晚
4/10 欠佳
Janett
家人同遊
2025 年 5 月 27 日
不滿:整潔度、設施服務和住宿狀況
The property it’s in poor condition
Janett
於 2025 年 5 月住了 1 晚
2/10 很差
Samantha
2025 年 5 月 26 日
Samantha
於 2025 年 5 月住了 6 晚
10/10 優異
Diane (Livonia)
家人同遊
2025 年 5 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was close to the freeway and yet quiet
Diane
於 2025 年 5 月住了 1 晚
4/10 欠佳
yacnahi
伴侶同遊
2025 年 4 月 30 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Shower head dripping, mold in shower, poor water pressure.
yacnahi
於 2025 年 4 月住了 2 晚
10/10 優異
Steve
伴侶同遊
2025 年 4 月 30 日
讚好:整潔度和設施服務
The ladies at front desk at check in were so friendly and very helpful.
They offered us complimentary cookies and recommended an excellent restaurant for supper,which didnt disappoint.
If Holiday Inn could bottle the skill ser of the staff here in Sweetwater Tennessee, it would benefit the whole organization.
Keep up the great work👍👏👏
Steve
於 2025 年 4 月住了 1 晚
8/10 不錯
Jermale (Dallas)
商務旅客
2025 年 4 月 28 日
讚好:整潔度和職員與服務
Gym was closed.
Jermale
於 2025 年 4 月住了 3 晚
4/10 欠佳
Philip
伴侶同遊
2025 年 4 月 25 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Property was very dated. There was no housekeeping service at the hotel and we weren't notified about this at check in. Staff was friendly.
Philip
於 2025 年 4 月住了 2 晚
2/10 很差
earl
伴侶同遊
2025 年 4 月 24 日
不滿:職員與服務、設施服務和住宿狀況
THIS HOTEL HAS A WATER HEATER PROBLEM. IF YOU LOVE COLD SHOWERS, STAY HERE. IF NOT, AVOID IT. I QUESTIONED OTHERS STAYING THERE AT BREAKFAST, THEY HAD SAME PROBLEM. WATER DOESN'T GET HOT. GIRL AT FRONT DESK GAVE ME ATTITUDE AT CHECKOUT. SAID SHE LIVES AT HOTEL. HAS HOT WATER. MANAGER NOT IN YET. ADVISED I SHOULD NOT BE CHARGED FOR OVERNIGHT STAY. TOLD HER TO HAVE MANAGER CALL ME ABOUT THIS. SO FAR NO CALL. SHE PROBABLY NEVER MENTIONED OUR CONVERSATION TO HER. WE DONT TAKE COLD SHOWERS. HAD TO WAIT TILL I GOT HOME. SAD. THIS WAS 4/24/25 ROOM 324. FRONT DESK GIRL TOLD ME TO CALM DOWN. I WANTED TO SHOVE HER IN A COLD SHOWER.
earl
於 2025 年 4 月住了 1 晚
6/10 一般
Cathy
家人同遊, 商務旅客
2025 年 4 月 23 日
讚好:整潔度和職員與服務
不滿:設施服務
The staff and breakfast area what great.
Cathy
於 2025 年 4 月住了 1 晚
6/10 一般
Adam
2025 年 4 月 22 日
讚好:整潔度、職員與服務和住宿狀況
Adam
於 2025 年 4 月住了 1 晚
6/10 一般
Kendrick
2025 年 4 月 16 日
Kendrick
於 2025 年 4 月住了 1 晚
10/10 優異
真實旅客
2025 年 4 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good spot for a one night stop
Stopped on way back from Florida. Room was clean. Bed was comfortable. Staff was friendly and breakfast was good
真實旅客
於 2025 年 4 月住了 1 晚
8/10 不錯
Silvana
商務旅客
2025 年 4 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Silvana
於 2025 年 4 月住了 1 晚
8/10 不錯
Amy
2025 年 4 月 12 日
Amy
於 2025 年 4 月住了 1 晚
2/10 很差
Br
家人同遊
2025 年 4 月 11 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I walls were dirty cabinet that held fridge falling apart. Sink and Taps, walls, corners of floors and dirty. This hotel should have been rated 5
Br
於 2025 年 4 月住了 1 晚
10/10 優異
Cassandra
家人同遊
2025 年 4 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Passing through
We normally stay at this hotel on our way back from Florida. The staff was friendly and the room was spacious. There is a variety of places to eat/door-dash. And I love they provided a list of restaurants.
Need to work on make sure the room phone works and put anti-slip in the tubs.
Cassandra
於 2025 年 4 月住了 1 晚
8/10 不錯
Jonathan
2025 年 4 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jonathan
於 2025 年 4 月住了 1 晚
2/10 很差
Angela
家人同遊
2025 年 4 月 5 日
不滿:整潔度、設施服務和住宿狀況
It was dirty the floors the linen looked like it wasn’t even changed from previous guests.
Angela
於 2025 年 3 月住了 1 晚
2/10 很差
Stavros
2025 年 4 月 2 日
不滿:職員與服務和住宿狀況
Stag very rood
Stavros
於 2025 年 4 月住了 1 晚
6/10 一般
真實旅客
2025 年 3 月 30 日
讚好:整潔度
不滿:職員與服務和客房舒適度
Avoid this particular Holiday Inn
Not very good stay. Check in was bad. Ice machine and elevator were just outisde my door, loud. Bed was hard and TV digital broadcast only was bad.