The staff was great but my chikdren were highly upset when we checked in and were told the pool would be closed the duration of our stay as well as the fitness center.
Haley
於 2025 年 7 月住了 2 晚
2/10
First woman who greeted us at 2:10 pm was abrupt. Said she could not let us “on the floor” while housekeeping were still there.” Had to unlock lobby restrooms for our use. Upon our return to check in (after 3 pm), room 210 smelled badly of mustiness, and furniture was torn and very worn. Breakfast staff served wearing a bathrobe, and pool was closed “for daily cleaning” the entire 3 days we were there.
Patricia
於 2025 年 6 月住了 2 晚
2/10
Mal servicio al cliente esperé mucho para que me dieran una atención
Ivan
於 2025 年 6 月住了 1 晚
4/10
The property it’s in poor condition
Janett
於 2025 年 5 月住了 1 晚
2/10
Samantha
於 2025 年 5 月住了 6 晚
10/10
It was close to the freeway and yet quiet
Diane
於 2025 年 5 月住了 1 晚
4/10
Shower head dripping, mold in shower, poor water pressure.
yacnahi
於 2025 年 4 月住了 2 晚
10/10
The ladies at front desk at check in were so friendly and very helpful.
They offered us complimentary cookies and recommended an excellent restaurant for supper,which didnt disappoint.
If Holiday Inn could bottle the skill ser of the staff here in Sweetwater Tennessee, it would benefit the whole organization.
Keep up the great work👍👏👏
Steve
於 2025 年 4 月住了 1 晚
8/10
Gym was closed.
Jermale
於 2025 年 4 月住了 3 晚
4/10
Property was very dated. There was no housekeeping service at the hotel and we weren't notified about this at check in. Staff was friendly.
Philip
於 2025 年 4 月住了 2 晚
2/10
THIS HOTEL HAS A WATER HEATER PROBLEM. IF YOU LOVE COLD SHOWERS, STAY HERE. IF NOT, AVOID IT. I QUESTIONED OTHERS STAYING THERE AT BREAKFAST, THEY HAD SAME PROBLEM. WATER DOESN'T GET HOT. GIRL AT FRONT DESK GAVE ME ATTITUDE AT CHECKOUT. SAID SHE LIVES AT HOTEL. HAS HOT WATER. MANAGER NOT IN YET. ADVISED I SHOULD NOT BE CHARGED FOR OVERNIGHT STAY. TOLD HER TO HAVE MANAGER CALL ME ABOUT THIS. SO FAR NO CALL. SHE PROBABLY NEVER MENTIONED OUR CONVERSATION TO HER. WE DONT TAKE COLD SHOWERS. HAD TO WAIT TILL I GOT HOME. SAD. THIS WAS 4/24/25 ROOM 324. FRONT DESK GIRL TOLD ME TO CALM DOWN. I WANTED TO SHOVE HER IN A COLD SHOWER.
earl
於 2025 年 4 月住了 1 晚
6/10
The staff and breakfast area what great.
Cathy
於 2025 年 4 月住了 1 晚
6/10
Adam
於 2025 年 4 月住了 1 晚
6/10
Kendrick
於 2025 年 4 月住了 1 晚
10/10
Stopped on way back from Florida. Room was clean. Bed was comfortable. Staff was friendly and breakfast was good
真實旅客
於 2025 年 4 月住了 1 晚
8/10
Silvana
於 2025 年 4 月住了 1 晚
8/10
Amy
於 2025 年 4 月住了 1 晚
2/10
I walls were dirty cabinet that held fridge falling apart. Sink and Taps, walls, corners of floors and dirty. This hotel should have been rated 5
Br
於 2025 年 4 月住了 1 晚
10/10
We normally stay at this hotel on our way back from Florida. The staff was friendly and the room was spacious. There is a variety of places to eat/door-dash. And I love they provided a list of restaurants.
Need to work on make sure the room phone works and put anti-slip in the tubs.
Cassandra
於 2025 年 4 月住了 1 晚
8/10
Jonathan
於 2025 年 4 月住了 1 晚
2/10
It was dirty the floors the linen looked like it wasn’t even changed from previous guests.
Angela
於 2025 年 3 月住了 1 晚
2/10
Stag very rood
Stavros
於 2025 年 4 月住了 1 晚
6/10
Not very good stay. Check in was bad. Ice machine and elevator were just outisde my door, loud. Bed was hard and TV digital broadcast only was bad.
真實旅客
於 2025 年 3 月住了 1 晚
8/10
Nice property over all but routine maintenance is some lacking. Example flooring in elevator needs replaced. Fresh coat of paint would help etc.
I would stay there again. The staff was helpful and friendly but seemed overwhelmed by their duties.
Robert
於 2025 年 3 月住了 1 晚
2/10
Would not recommend at this time. The owner needs to update & bring a lot of things up to code. We had no hot water for 2 days. Could not take a shower @ all the day we checked out. Manager did agree to compensate some of our cost for this issue & that’s appreciated. Ice machines were out of order on 2 floors too.