Relais & Chateaux Swiss Midlands hotels

"Loved my stay"

"The hotel was okay but quite pricey for the facilities and room. We were not aware that the bed would be on a raised platform - whilst not a problem for us, it might be for others if unaware. The room was very hot at night with no way to control the temperature other than opening the window. Check-in was a bit odd as you had to do this on an iPad and ‘create your own key’ - it would have been quicker for the staff member to just do it! It was okay overall. No kettle or fridge facilities. "

"I was staying for one night only and have to catch an early flight. It is closed to the Airport. 300 yds apro. Walking distance. Nice bed, good shower. Nothing superb. "

"Only stayed for one night. Directly opposite the train station. Easy access to nearby shops & restaurants. Room was clean but a little dated. Hotel is in the process of updating rooms & bathrooms (02/03/2026) Our room was at the front of the hotel looking across to the station so quite a bit of traffic noise can be heard. Breakfast good and plentyful. Would stay here again but would request a quieter room."

"Fantastic location really modern communal areas, staff were noisy during the day so hard to work from the communal areas. Breakfast a bit basic but overall loved the location and hotel. "

"Great location with loads of shops and amenities nearby! Rooms were very clean and a good size. Staff very friendly, arrived about 12 o’clock and was able to check in straight away which was great! Would definitely go back to this hotel! Great Value for money!"

"Outdated hotel, not helpful staff, good location. Stay there is do not have any other options. "

"The property was warm, the staff, friendly and clean. "

"Good"