2/10 糟糕
Kat
与配偶出行
2025 年 12 月 7 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We called a week in advance to make sure we would be able to check in late at night, and were told we'd "receive the necessary information closer to the day". We didn't receive any information. On the day, we messaged because we couldn't call, and there was no reply. When we got to the property, there was nothing that could tell us how to check in or where our room was, so we called, and only then, we got instructions via text. We realised that "Free Parking" meant some space in the driveway, that when we arrived, was already full, but we got lucky with street parking. Once in the room, we realised that "shared bathroom" meant a toilet in a granny flat outside the room, that the toilet paper "couldn't be flushed" as per a sign in the restroom and instead it had to go in a bin, and that there were cockroaches all around. After the cockroaches, we just couldn't stay, so we left 15 minutes after arriving to this property. Pretty upsetting we paid for this.
Kat
2025 年 12 月入住 1 晚