The unit is very clean and well equipped with necessary appliances and kitchen and bathroom towels and soaps. The beddings and linens are clean and fresh. However, my niece and husband stayed in this unit while i stayed in Tower 4. When i tried to visit the room, the ground floor staff (Alexandra Almario) refused to let us in even though i showed the messages to me from the owner and told her that we're also guests. She kept on saying its the rules. Finally looked at their Rules. She was citing Rule #4, which says guests should be briefed about rules and regulations which did not occur. The guard who has better common sense and customer service called the unit coordinator who talked to Alexandra. All i can say is Tower 3's desk person , Alexandra, has an attitude and requires customer service training. I pride myself in having patience as a retired 69 grandma and retired toxicologist but this Alexandra is too much. Tower 3 may be losing return customers because of poor customer service.
Divinia
於 2024 年 3 月住了 2 晚
6/10 一般
brian
2023年12月4日
讚好:職員與服務和住宿狀況
The CR could use a proper deep cleaning
brian
於 2023 年 12 月住了 2 晚
6/10 一般
SION
2023年10月31日
SION
於 2023 年 10 月住了 1 晚
10/10 優異
Stephanie
家人同遊
2023年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The owner and the caretaker are really great. The place is safe and clean. There is a free futon mattress. The location is near the highway and there are convenient stores and restaurants nearby.
Stephanie
於 2023 年 9 月住了 1 晚
8/10 不錯
Loida
2023年8月6日
讚好:整潔度
Place are convenient to restaurant and to go around.
Loida
於 2023 年 7 月住了 6 晚
8/10 不錯
Jov
2023年6月19日
Jov
於 2023 年 6 月住了 2 晚
10/10 優異
charity
伴侶同遊
2023年6月15日
讚好:職員與服務和住宿狀況
Location~location~location! This place is so close to all of the great coffee shops and restaurants. Walking distances! Hazel’s place is very clean and has all of the amenities that we needed. Maybe just to add a few more coffee mugs (nothing biggie!) she was very responsive and so as her caretaker. We are definitely recommending this place. Also for restaurants, try Balay Dako and Bag of Beans.
charity
於 2023 年 6 月住了 2 晚
8/10 不錯
Jeffrey
家人同遊
2023年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very accessible to many restaurants, groceries. Well maintained club house. The room we booked is a bit old but clean. Nevertheless good for two day stay.