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Phoenix Pavilion Hot Spring Hotel

3.0 star property
Discover a haven that combines warmth and convenience. Enjoy local flavors at a nearby night market or relax over an authentic Taiwanese breakfast.

Choose dates to view prices

Immerse yourself in the vibrant atmosphere of Phoenix Pavilion Hot Spring Hotel, where modern comfort meets Taiwanese charm. Unwind with a delicious meal at the restaurant, take advantage of free self parking and luggage storage, enjoy tour/ticket assistance and catch up on your favorite show on the lobby TV - all while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Budget Double Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Budget Double Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

Bathroom

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

Individually decorated, blackout curtains, free WiFi, bed sheets

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 2 Double Beds

Individually decorated, blackout curtains, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed and 2 Double Futons OR 2 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for Premium Quadruple Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Premium Quadruple Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Classic Double Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Beitou, a neighbourhood in Taipei, Phoenix Pavilion Hot Spring Hotel is in the entertainment district and near a metro station. Grand Hotel and Lungshan Temple are notable landmarks, and travellers looking to shop may want to visit Shilin Night Market and Ningxia Night Market. Looking to enjoy an event or a match while in town? See what's going on at Taipei Arena. Spend some time exploring the area's activities, including hot springs. Visit our Taipei travel guide
Map
1 Tianzhu Lane, Wenquan Road, Beitou District, Taipei, 112

What's nearby

  • Beitou Hot Springs Park
    Beitou Hot Springs Park
    1 min walk - 0.1 km
  • Beitou Thermal Valley
    Beitou Thermal Valley
    3 min walk - 0.3 km
  • Beitou Hot Spring Museum
    Beitou Hot Spring Museum
    4 min walk - 0.4 km
  • Yangmingshan National Park
    Yangmingshan National Park
    12 min walk - 1.0 km
  • Kaidagelan Cultural Museum
    6 min walk - 0.5 km

Getting around

  • Xinbeitou Station
    9 min walk
  • Wanhua Station
    15 min drive
  • Taipei (TSA-Songshan)
    36 min drive

Restaurants

  • 竹林亭日本料理
    5 min walk
  • 雍翠庭
    12 min walk
  • 星巴克
    9 min walk
  • 雙月食品社北投店 Moon Moon Food
    7 min walk
  • 拾米 SheMe To Go
    9 min walk

About this property

Phoenix Pavilion Hot Spring Hotel

  • Hotel near Beitou Thermal Valley
  • Located close to National Palace Museum and Shilin Night Market, Phoenix Pavilion Hot Spring Hotel provides a restaurant. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Taiwanese breakfast (surcharge), a free local area shuttle and a porter/bellboy
    • Coffee/tea in reception, luggage storage and a front desk safe
  • Room features
  • All rooms are individually decorated, and offer comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
  • More amenities include:
    • Bathrooms with spring water baths and hairdryers
    • LED TVs with digital channels
    • Electric kettles and daily housekeeping

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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The price is HK$463
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle up to 2 kilometres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Taiwanese breakfast available 8:00 AM to 10:00 AM for a fee: TWD 150 for adults and TWD 150 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Individual decor

Policies

Check-in

Check-in start time: 7:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for Taiwanese breakfast: from approximately TWD 150 for adults and from TWD 150 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

We should mention

This property does not have any lifts
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Phoenix Pavilion Hot Spring Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phoenix Pavilion Hot Spring Hotel?

Self-parking is free at this property.

What time is check-in at Phoenix Pavilion Hot Spring Hotel?

Check-in start time: 7:00 PM; check-in end time: anytime.

What time is check-out at Phoenix Pavilion Hot Spring Hotel?

Checkout is at noon. Late checkout is available for a fee.

Does Phoenix Pavilion Hot Spring Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Phoenix Pavilion Hot Spring Hotel located?

Located in Beitou, this hotel is 0.2 mi (0.4 km) from Beitou Thermal Valley, and within 9 mi (15 km) of Shilin Night Market and Grand Hotel. National Palace Museum and Ningxia Night Market are also within 9 mi (15 km). Xinbeitou Station is 9 minutes by foot and Beitou Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Phoenix Pavilion Hot Spring Hotel Reviews

8.0

Very good

7.8

Cleanliness

7.6

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 185 out of 738 reviews
Rating 8 - Good. 379 out of 738 reviews
Rating 6 - Okay. 144 out of 738 reviews
Rating 4 - Poor. 23 out of 738 reviews
Rating 2 - Terrible. 7 out of 738 reviews

Reviews

Verified

10/10 Excellent

Mei Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could, I would give more than 5 stars for this hotel stay. The room is very clean and nice though you need to climb few stair cases (no lift). The receptionist is extremely helpful and always carry nice smiles on his face. Other staff members including those served us at the restaurant and drove us to the MRT station are very nice and helpful. We enjoyed very much the hot spring bath at its private room.
We enjoyed very much hot spring in this private room.
Hall way to washroom which also contain a small hot spring tub.
Nice setting for our room
Delicious breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly like a family
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Yen Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is safe and walkable for dining and close to MRT train station....
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homemade breakfast, very good.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities
Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Grace

Liked: Cleanliness, property conditions & facilities
The staff let us know they upgraded our room upon checking in which was great. Our room now came with an outdoor bath for soaking in the hot spring water. I didn’t love the way the bathroom was designed, especially for showering. The drain for the shower was in the middle of the bathroom with no border around it to stop the water from going under the sink area or close to the toilet so we ended up with a very wet bathroom floor after everyone showered. The rooms were nice and the living room had a unique design that we enjoyed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emil Dick-Yam

Liked: Cleanliness, staff & service, amenities
We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private hot spring n cozy room
Stayed 3 nights in Feb 2023
Verified

8/10 Good

ying

Need provide hook to hand towels in bathroom
Stayed 3 nights in May 2024
Verified

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced Stay

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Ka Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
車站有接駁車服務，但需要跟旅館聯繫 房間很大很舒服、溫泉水也很快可以放滿，去水也很快 整個入住體驗也很滿意👍
Stayed 1 night in Jun 2026
Verified

8/10 Good

Hiroshi

Liked: Staff & service
スタッフは親切でした。温泉がとても良かったです。朝ごはんも家庭料理で美味しかったです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kiki

Liked: Cleanliness, amenities, property conditions & facilities
環境復古但整潔乾淨，職員服務一流！收費合理！
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

MinFang

真的是很~老~舊~的飯店，一晚還要價4千多真的不便宜，但維持得算乾淨，服務態度也好，只是可能是老闆一家應該就住在客房樓下，被小孩玩樂說話，以及碗盤杯子敲擊聲音，吵到凌晨一點多，中間有打電話跟櫃台反映(雖然態度真的很好~一直說抱歉)，但吵鬧狀況完全沒有改善
Stayed 1 night in Jan 2026
Verified

8/10 Good

chun keung pierre

Liked: Cleanliness, property conditions & facilities
房間尚可，服務員友善，地方清潔，私人風裡舒服，性價比高、值得推薦。
Stayed 3 nights in Dec 2025
Verified

8/10 Good

YANG CHIEH

Liked: Cleanliness, staff & service, amenities
房間乾淨，服務人員熱心，可惜熱水沒有自來水，頭一次用溫泉水洗澡，好奢侈～
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

CHI YUEN

Liked: Cleanliness, amenities, property conditions & facilities
客房一塵不染，職員很有禮貌服務很好
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YC

Liked: Cleanliness, staff & service, amenities
房間整潔，溫泉水質很優，浴室空間很剛好，廁所分開，接送服務對於旅客真的是貼心，下雨或出門覓食很感謝。服務人員也都很好，主動聯繫並態度親切。除了早餐不建議+沒有電梯，樓梯四樓蠻累，其他都非常好。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務

服務很好，退房後存放行李在前台，然後周圍遊覽，我們毋須回旅館取回行李，旅館可安排將行李送往近新北投車站。
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kwong ming

Liked: Cleanliness, staff & service, property conditions & facilities
員工服務很好。
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
住宿標準房型，房內空間算大、乾凈，有對外窗，浴池有點太短，2人坐在池內階梯，無法泡到胸口，僅到下腹部，坐於池底則僅一人能伸直腳泡湯。冷氣是三洋牌，太吵了，晚上只好關掉才能入睡，天氣太熱了，清晨只好再開冷氣。 櫃臺人員、停車協助人員及早餐服務人員都很好。
Stayed 1 night in Jul 2024
Verified

8/10 Good

雅齡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員很親切
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極品標準客房 (半露天泡湯溫泉池) 房間寬敞 泡湯區舒適 房間位於3樓 沒有電梯 不適合行動不便的旅客 服務人員親切有禮 中式早餐豐盛
Stayed 1 night in Apr 2024
Verified

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities
很有特色的旅館，有天然温泉。
Stayed 3 nights in Feb 2024