Hotel stay and cleanliness was great! Attention to detail was not good. Let me explain! During my check-in I was asking for my name for some reason. My first name was mistaken for my last name couldn’t be found. So I was asked if I was at the correct location. I grabbed my ID and before you know it without handing it over my name was found in their computer system. It was somehow entered with my first name listed as my last name in some type of reservation order. The hotel is located on a very busy intersection with FSU college three stoplight away. The room is spacious and clean, but the breakfast was mediocre. Biscuits were hard and turkey sausage had a funny taste. If you like regular sausage, eggs, cinnamon roll rolls muffins, yogurt, and fruit plus cereal take your pick. After checking out around 7 AM I was asked if I wanted a printout, but the printer stopped working” emails work for me anyway”. Heading to the FSU for a meeting. I got an alert for an unexpected charge from the hotel, I just checked out of. They charge me for the night stay that was already paid for through Expedia booked a month in advance. I immediately called the hotel to explain and placed on hold. My charge-was reversed unfortunately I have to wait on the hotel and my financial institution to reverse the charges pending. Thank goodness for backup income if needed, because this was very messy business interaction from check-in. Most likely my next visit to Tallahassee and FSU I’ll book elsewhere.